WT7900H*A Washing Machine
Product Information:
The LG WT7900H*A washing machine is a top-loading appliance with a
capacity of 5.5 cubic feet. It comes with a variety of features,
including 12 wash cycles, 6 temperature options, and 10 water level
selections. The control panel is located at the top of the machine
and includes a digital display screen and various buttons to adjust
settings. The machine also includes LG’s SmartThinQ technology,
which allows you to control the washing machine through your
smartphone.
Installation Instructions:
1. Before installing the washing machine, ensure you have all
required tools, including a water supply hose, drain hose, and
power cord. 2. Choose a proper location for the machine – it should
be on a level surface and have enough space around it for airflow.
3. Remove any shipping material and connect the water lines to the
appropriate valves. 4. Connect the drain hose to the standpipe or
sink drain, ensuring it is secured in place. 5. Level the washer
using the adjustable feet at the bottom of the machine. 6. Connect
the power cord to a grounded electrical outlet.
Usage Instructions:
1. Sort laundry by color, fabric type, and care instructions. 2.
Load laundry into the washing machine, ensuring not to overload the
machine past the recommended capacity. 3. Add appropriate cleaning
products (detergent, fabric softener, etc.) to the dispenser tray.
4. Select the desired wash cycle using the control panel and adjust
any additional settings (temperature, water level, etc.) as needed.
5. Press start to begin the wash cycle. 6. Once the cycle is
complete, remove laundry from the machine and transfer it to the
dryer or hang it to air-dry.
ENGLISH ESPAÑOL
OWNER’S MANUAL
WASHING MACHINE
Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.
WT7900H*A
MFL68267072 Rev.04_021119
www.lg.com
Copyright © 2018-2019 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 SAFETY INSTRUCTIONS
3 IMPORTANT SAFETY INSTRUCTIONS
7 PRODUCT OVERVIEW
7 Parts 7 Accessories
8 INSTALLATION
8 Tools Needed 8 Installation Overview 9 Product Specifications 10 Choosing the Proper Location 11 Unpacking and Removing Shipping Material 12 Connecting the Water Lines 13 Connecting the Drain Hose 14 Leveling the Washer 15 Connecting to the Power Supply 15 Testing the Washer
16 OPERATION
16 Using the Washer 17 Sorting Laundry 18 Loading the Washer 19 Adding Cleaning Products 22 Control Panel 24 Wash Cycles 26 Cycle Guide 29 Cycle Modifier Buttons 30 Special Care Features 31 Option Buttons
33 SMART FUNCTIONS
33 LG SmartThinQ Application 36 Smart DiagnosisTM Function
37 MAINTENANCE
37 Regular Cleaning 39 Cleaning the Water Inlet Filters 40 Care in Cold Climates
41 TROUBLESHOOTING
41 Before Calling for Service
49 LIMITED WARRANTY
49 FOR USA 52 Warranty Exceptions (U.S.)
ENGLISH
SAFETY INSTRUCTIONS 3
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING
If you do not follow instructions, it could result in death or serious injury.
CAUTION
If you do not follow instructions, it could result in minor or moderate injury or damage to the product. All safety messages tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
INSTALLATION
· Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
· Before use, the appliance must be properly installed as described in this manual. · To reduce the risk of severe injury or death, follow all installation instructions. · Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel. · Moving or installation of the appliance requires two or more people. · Do not install the appliance in humid spaces. · Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. · This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
4 SAFETY INSTRUCTIONS
· Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
· Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
· The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
· Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. · When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord. · Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. · This appliance must be positioned near to an electrical power supply. · Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance. · The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
· Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
OPERATION
· Read all instructions before using the appliance and save these instructions. · Use this appliance only for its intended purpose. · If the product has been submerged, contact an LG Electronics customer information center for instructions
before resuming use.
· If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.
· Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
· Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.
· This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
· Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets.
· Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.
· Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
· Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
· Do not use an extension cord or adapter with this appliance. · Do not grasp the power cord or touch the appliance controls with wet hands. · Do not modify or extend the power cord.
ENGLISH
SAFETY INSTRUCTIONS 5
· If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
· Do not put oily or greasy clothing, candles or flammable materials on top of the appliance. · Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),
gasoline, chemicals and other flammable vapors and liquids. · Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
· Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
· Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish. · Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
· Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
· In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
· Do not tamper with controls. · Fix the drain hose securely in place to avoid flooding. · Do not abuse, sit on, or stand on the lid (door) of the appliance. · Keep hands and foreign objects clear of the lid (door) and latch area when closing the lid (door). · Always check the inside of the appliance for foreign objects.
MAINTENANCE
· Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.
· Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
· Remove any dust or foreign matter from the power plug pins. · Do not disassemble or repair the appliance by yourself. · Remove the lid (door) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
· Make sure the dispenser drawer or lid (door) is closed at all times when not being filled with laundry products.
GROUNDING INSTRUCTIONS
· Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
· The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
6 SAFETY INSTRUCTIONS
CAUTION
To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
INSTALLATION
· Install the product on a firm and level floor.
OPERATION
· Do not place objects on top of the appliance. · Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of
time, such as during vacations. · ALWAYS follow the fabric care instructions supplied by the garment manufacturer. · Use fabric softeners or products to eliminate static only as recommended by the manufacturer. · Do not combine laundry products for use in one load unless specified on the label. · Do not touch draining water which may be hot. · If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance. · Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance. · Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
SAVE THESE INSTRUCTIONS
ENGLISH
PRODUCT OVERVIEW
Parts
PRODUCT OVERVIEW 7
9
1 Detergent Dispenser
2
Liquid Bleach Compartment
3 Tub 4 Lid (Door)
Accessories
Included Accessories
5 Control Panel 6 Leveling Feet
7 Water Inlets 8 Power Cord 9 Drain Hose
Tie Strap
Required Accessories
Hot and Cold Water Hoses
NOTE · The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes. · For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.
8 INSTALLATION
INSTALLATION
Tools Needed
Pliers
Flat-blade Screwdriver
Level
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to another location.
Choosing the proper location
Unpacking and removing shipping material
Connecting the water lines
Connecting the drain hose
Leveling the washer
Connecting to the power supply
TEST! Testing the washer
ENGLISH
INSTALLATION 9
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Electrical requirements Min. / Max. water pressure
Dimensions
Net weight Max spin speed
120 VAC @ 60 Hz 20 – 120 psi (138 – 827 kPa) 27″ (W) X 28 3/8″ (D) X 44 1/2″ (H), 57 1/4″ (H with lid (door) open) 68.6 cm (W) X 72.1 cm (D) X 113 cm (H), 145.3 cm (H with lid (door) open) 127.9 lbs. (58.0 kg) 950 RPM (±50 rpm)
WARNING
· Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.
· Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death.
· Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
· To reduce the risk of electric shock, do not install the appliance in humid spaces. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
· To ensure proper airflow, do not block the large opening on the bottom of the washer with carpeting or other materials.
· Do not remove the ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
· Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel-do not contact the following parts while the appliance is energized. : pump, motor, noise filter cover, and heater (on applicable models).
10 INSTALLATION
Choosing the Proper Location
Install the washer on a solid floor that is strong and rigid enough to support the weight of the washer, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.
NOTE · Before installing the washer, make sure the floor
is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor. · Allow for sufficient space between the walls and the washer for installation.
Power Outlet
· The power outlet must be within 60 inches (1.5 m) of either side of the washer.
· The appliance and outlet must be positioned so that the plug is easily accessible.
· Do not overload the outlet with more than one appliance.
· The outlet must be grounded in accordance with current electrical wiring codes and regulations.
· Use a time-delay fuse or circuit breaker.
NOTE · It is the personal responsibility and obligation of the
product owner to have a proper outlet installed by a qualified electrician.
Flooring
· To minimize noise and vibration, the washer must be installed on a solidly constructed floor.
· Allowable slope under the entire washer is a maximum 1 inch difference from side to side or from front to back.
· Installing on carpeting and soft tile surfaces is not recommended.
· Never install the washer on a platform or weakly supported structure.
NOTE · The washer must be installed on firm flooring to
minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.
Floor Installation
44 ¼” (113 cm)
1″ (2.5 cm)
27″ (68.6 cm)
1″ (2.5 cm)
To ensure sufficient clearance for water lines, the drain line and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the unit. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.
32″ (81.1 cm)
28 ” (72.1 cm)
3 ½” (9 cm)
57 ¼” (145.3 cm)
26 ¾” (68 cm)
· Minimum vertical space from floor to overhead shelves, cabinets, ceilings, etc., is 58 inches (147 cm).
ENGLISH
Unpacking and Removing Shipping Material
Unpack all shipping materials from the washer for proper operation and inspect it for shipping damage.
CAUTION
· Failure to remove shipping materials can cause excessive noise and vibration.
INSTALLATION 11
2 To prevent damage, do not remove the foam
block containing the owner’s manual, parts, and laundry product samples from the washer tub until the washer is in the final location.
1 Lift the washer off the foam base.
After removing the carton and shipping material, lift the washer off the foam base. Make sure the plastic tub support comes off with the base and is not stuck to the bottom of the washer.
NOTE
· Once removed, save the foam block for future use. If the washer needs to be moved, the foam block will help prevent damage during transportation.
3 Unfasten the power cord from the back of the
washer.
If you must lay the washer down to remove the base packaging materials, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back.
Plastic tub support
Carton base
12 INSTALLATION
Connecting the Water Lines
To avoid the risk of costly water damage, purchase and install new inlet hoses when installing the washer.
1 Check the fittings and seals.
Inspect the threaded fitting on each hose and make sure there is a rubber seal in place in both ends of each hose to prevent leaking.
Rubber seal
Rubber seal
4 Attach the water lines to the back of the
washer.
Attach the hot water line to the hot water inlet on the back of the washer. Attach the cold water line to the cold water inlet on the back of the washer. Tighten the fittings securely. Turn ON both faucets all the way and check for leaks at both ends of the hoses.
Hot water inlet
Cold water inlet
Water hose (to water inlet on washer)
Water hose (to tap)
2 Connect the water supply hoses.
Connect the water supply hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. Connect the blue hose to a cold water faucet and the red hose to a hot water faucet.
WARNING
· Do not overtighten the hoses or cross-thread the hose fittings. Overtightening or cross-threading can damage the valves or couplings, resulting in leaking and property damage.
· Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses.
3 Flush out the inlet hoses.
After connecting the inlet hoses to the water faucets, turn on the water faucets to flush out foreign substances (dirt, sand or sawdust) in the water lines. Let water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets.
NOTE
· Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years. Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.
· Water supply pressure must be between 20 psi and 120 psi (138 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
· To provide optimum washing performance, the hot water temperature should be set at 120 135 °F (48 57 °C) and the cold at 60 °F (15 °C).
· The washer should never be installed or stored in a location subject to freezing temperatures. Damage to the water lines and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.
· Do not use flood-preventing hoses with auto shutoff devices. The devices can be tripped during fill and prevent the machine from filling properly.
ENGLISH
Connecting the Drain Hose
Connect the drain hose to either a standpipe or laundry tub.
NOTE
· The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage.
· The drain must be installed in accordance with any applicable local codes and regulations.
· Make sure that the drain hose is not stretched, pinched, crushed, or kinked.
· Do not install the drain hose with the end lower than 29.5 inches (75 cm) or higher than 96 inches (244 cm) above the bottom of the washer or more than 60 inches (152 cm) away from the washer.
· Never create an airtight seal between the hose and the drain with tape or other means. If no air gap is present, water can be siphoned out of the tub resulting in poor wash/rinse performance or clothing damage.
· Normal height of the end of the hose should be approximately 35 inches (89 cm) to 47 inches (120 cm) from the floor.
INSTALLATION 13
3 If the water valves and drain are built into the wall,
fasten the drain hose to one of the water hoses with the tie strap provided (ribbed side on inside).
29.5 – 96 ” (75 – 244 cm)
Tie strap
29.5 – 96 ” (75 – 244 cm)
CAUTION
· Do not insert the end of the drain hose into the standpipe more than 8 inches (20 cm). Doing so can cause siphoning, odors, or improper draining.
NOTE · If the drain is large enough for the flange on the
hose to fit inside, then do not insert the flange more than 1-2 inches into the drain.
Option 1: Standpipe 1 Insert the end of the drain hose into the
standpipe.
2 Use the provided tie strap to secure the drain
hose in place.
Option 2: Laundry Tub 1 Hang the end of the drain hose over the side of
the laundry tub.
2 Use the provided tie strap to secure the drain
hose in place.
14 INSTALLATION
Leveling the Washer
The tub of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a level, solid surface.
NOTE · Adjust the leveling feet only as far as necessary to
level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.
· Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise due to poor contact with the floor.
1 Position the washer in its final location.
Take special care not to pinch, strain, or crush the water and drain lines. If you have a carpenter’s level, you can use it to check that the washer is level. The slope beneath the washer should not exceed 1 inch, and all four leveling feet must rest firmly on the floor.
Level
NOTE · To check if the washer is level from side to side,
place a level on the back edge of the lid (door). · To check if the washer is level from front to back,
place a level at the side of the washer on the edge where the cabinet side meets the top cover. Do not place the level on the top of the lid (door). Using these surfaces will result in the washer being unlevel.
Level from side to side
Level from front to back
3 Adjust the lower leveling feet.
Turn in one direction to raise the washer or the other direction to lower it.
Raise
Lower
4 Recheck the washer’s levelness.
Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, repeat steps 1-3. 1″
2 Open the lid (door) and look from above to see
if the tub is centered.
If the tub is NOT centered, readjust the front feet. If you have a level, check the washer with the level.
CAUTION
· Using the washer without leveling it may cause excess vibration and noise, leading to a machine malfunction.
· Extend the leveling feet only to level the washer. If you extend the leveling feet unnecessarily, it may cause abnormal vibration of the washer.
NOTE
· If the washer is not level, the lid (door) may not stay open properly. If this happens, extend the front leveling legs until the washer is level from front to back.
ENGLISH
Connecting to the Power Supply
The washer should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet. Plug in the washer.
WARNING
· Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction.
· Do not modify the power cord and plug provided with the appliance. Do not damage it when installing or moving the washer. Doing so may result in death, fire, electric shock, or malfunction.
· Make sure that the washer is grounded.
· Connect this washer to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction.
· Do not damage or cut off the ground prong of the power cord. Doing so may cause death, fire, electric shock, or product malfunction.
· Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
· The appliance and outlet must be positioned so that the plug is easily accessible.
· Do not use adapters or extension cords. Doing so may result in serious injury, fire, electric shock, or death.
· For best performance, plug the washer into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard from overheated wires.
· If necessary, use a new, UL-listed 3-prong adapter or 3-wire extension cord with a 3-prong (grounding) plug rated at no less than the branch circuit. Do not use an extension cord longer than 3 feet. Failure to follow these warnings may result in serious injury, fire, electric shock, or death.
INSTALLATION 15
Testing the Washer
Check if the washer is properly installed and run a test cycle.
1 Make sure the tub is empty. Do not load anything
in the tub for this test.
2 Press the Power button then immediately press
and hold both the Spin and Soil buttons until an code appears in the display. (See below for
a key to the codes.)
Display
Information Initial test
Previous test result was good.
Previous test was ended with an error.
NOTE · is displayed first, and , or is displayed. · The indication is different for each model.
4 Press the Start/Pause button.
The washer will start the test, which will last about 3 minutes. The test automatically checks the water inlet hoses and the drain hose.
5 Check the display for results.
If error code is displayed, refer to the following guide.
Error Code
Solution
Fully open the water faucets. Straighten out any kinks in the inlet hoses and make sure the hoses are not pinned against the wall or under the washer.
Straighten out any kinks in the drain hose and make sure the hose is not pinned against the wall or under the washer. Remove and flush out the drain hose to remove clogs. Adjust or repair the drain. Maximum drain height is 96 inches.
6 End of cycle.
At the end of the test cycle,
or will
display. The test cycle will end and the washer will
shut off automatically after a short delay.
16 OPERATION
OPERATION
Using the Washer
WARNING
· To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
1 Sort laundry and load the washer.
Sort laundry by fabric type, soil level, color and load size, as needed. Open the lid (door) and load items into the washer.
4 Select a cycle.
Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected. The preset wash temperature, spin speed, soil level and option settings for that cycle are shown. · Pressing the Start/Pause button without
selecting a cycle will cause the Normal cycle to begin immediately.
5 Adjust settings.
Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons.
NOTE · Not all modifiers and options are available on all
cycles. A different chime sounds and the LED does not light up if the selection is not allowed.
2 Add cleaning products.
Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate dispensers.
6 Begin cycle.
Press the Start/Pause button to begin the cycle.
The lid (door) locks, and the washer agitates briefly without water to measure the weight of the load.
3 Turn on the washer.
Press the Power button to turn on the washer. The lights above the cycle buttons will illuminate and a chime will sound.
7 Additional garments can be added to the tub
while the Add Garment light is on. The Add Garment light illuminates near the beginning of the wash cycle to indicate when it is safe to add items to the load. Press the Start/Pause button to pause the cycle and add garments to the load. Press the Start/Pause button to resume the cycle.
NOTE · Adding items after the Add Garment light turns off
may result in poor wash performance.
8 End of cycle.
When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. · If the washer includes lint filters, remember to
check them after every 2 to 3 loads.
OPERATION 17
ENGLISH
Sorting Laundry
CAUTION
· The washer can be fully loaded, but the tub should not be tightly packed with items. The lid (door) of the washer should close easily.
· Use the Bedding cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage.
· Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, care should be taken to sort the clothing into loads that are made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.
Colors
Sort articles by color. Wash dark clothes together in a separate load from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics in a delicate load can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector–knit sweater; lint producer–terry cloth towels.)
Sort Laundry
By Colors By Soil
White
Heavy
Lights Darks
Normal Light
By Fabric Delicates
Easy Care Sturdy
By Lint
Lint Producer
Lint Collector
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.
Category
Washing
Water Temperature
Bleach Symbols
Label
Directions
Hand wash
Machine wash, Normal cycle
Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time)
Do not wash
Do not wring
Hot Warm Cold/Cool
Any bleach (when needed)
Only non-chlorine bleach (when needed)
Do not bleach
18 OPERATION
Loading the Washer
· Check and empty pockets. Paper clips, coins, matches, etc. can damage clothing and the washer.
· Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.
· Pretreat heavily stained areas for best results.
· Combine large and small items in a load. Load large items first. Large items should not be more than half of total load.
· Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.
· The washer can be fully loaded, but the tub should not be tightly packed with items. The lid (door) of the washer must close easily.
· Use the Bedding cycle for large or bulky items such as poly-filled jackets, comforters, pillows, etc. These items may not be as absorbent as other laundry items and should be sorted into a separate wash load for optimal results.
· Bulky items should be placed as far down in the tub as possible for optimal results. Always place buoyant items at the bottom of the tub. The washer will automatically detect the load size. Because of the high efficiency wash system, the water level may not completely cover the load.
· Do not overload the tub. Clothes should fit loosely in the tub under the maximum fill line. Loading clothes over the fill line may result in damage to clothing and the washer.
– Load clothes loosely, and do not overfill the tub. Clothes need room to circulate in order to get clean.
– Do not press down on items while stacking them in the tub.
Maximum fill line
· Do not wash single small items. Add 1-2 similar items to the load to prevent an out-of-balance load.
· Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
· Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the tub, and brassiere hooks can damage other items or the tub.
· Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.
· The washer will not fill or operate with the lid (door) open.
· For best performance, load clothes as shown.
ENGLISH
OPERATION 19
Adding Cleaning Products
About the Dispensers
The automatic dispenser consists of two compartments which hold: · Liquid fabric softener · Liquid or powdered detergent for main wash
Using the Detergent and Softener Dispensers
To add detergent and fabric softener to the automatic dispenser:
1 Open the dispenser drawer.
2 Load the laundry products into the
appropriate compartments.
Liquid fabric softener compartment
Main wash liquid detergent compartment
Insert
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment. The detergent is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washer.
NOTE
· Never exceed the manufacturer’s recommendations when adding detergent. Using too much detergent can result in detergent buildup in clothing and the washer.
· When using liquid detergent, make sure the liquid detergent compartment and insert are in place. Do not exceed the maximum fill line.
· When using powdered detergent, remove the insert and liquid detergent compartment from the dispenser. Powdered detergent will not dispense with the liquid detergent compartment and insert in place.
· If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser.
Main wash powder detergent compartment
3 Close the drawer completely before starting
the cycle. · Be careful not to catch a hand in the drawer
while closing.
CAUTION
· Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your appliance. Wipe up any spills immediately. These products can damage the appliance’s finish and controls.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.
NOTE · Do not exceed the manufacturer’s
recommendations when adding softener. Using too much fabric softener can result in buildup in clothing and the washer. Either powdered or liquid fabric softener may be used.
· Follow the manufacturer’s recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may stain clothes.
· Dilute concentrated fabric softeners with warm water.
· Never pour fabric softener directly onto the load or into the tub.
NOTE
· It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
20 OPERATION
Using the Liquid Bleach Dispenser
The bleach dispenser is a separate compartment at the left front of the tub opening.
Type 1 The bleach dispenser is connected to the inlet valve. The bleach is automatically diluted and dispensed at the proper time in the wash cycle.
NOTE · The dispenser is activated twice to ensure complete
dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water, not bleach.
1 Check clothing care labels for special instructions.
2 Measure liquid bleach carefully, following
instructions on the bottle. · High-efficiency washers use less water, so less
bleach is needed. One half cup is enough for most loads.
3 Carefully pour the pre-measured amount of
bleach directly into the bleach dispenser. · If you are using powdered bleach of any kind,
pour it directly into the tub before adding the laundry. Never add powdered bleach to the liquid bleach dispenser.
WARNING
· Do NOT mix chlorine bleach with ammonia or acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death.
Type 2 When you pour the bleach into the bleach dispenser, the bleach is immediately added to the tub as it fills with water, safely diluting the bleach.
NOTE · The dispenser cover cannot be removed. To clean
the cover, wipe it with a damp paper towel.
NOTE
· Do not add powdered bleach to this dispenser. The bleach dispenser is designed to dispense liquid bleach only. Powdered or liquid color-safe bleach will not dispense properly.
· Do not place laundry items on top of the bleach dispenser when loading and unloading the washer.
· Always follow the manufacturer’s recommendations when adding bleach. Never add more than one cup and do not exceed the maximum fill line since this can cause the bleach to be dispensed immediately, resulting in damage to fabrics. Using too much bleach can damage fabrics.
· Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. Fabric damage can occur.
· Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.
Detergent Use
· This washer is designed for use with only HE (HighEfficiency) detergents. HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and machine damage.
Designed specially to use only HE (High-Efficiency) detergent
· For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.
· Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the machine.
· Use extra care when measuring 2X and 3X concentrated detergents because even a small amount extra can lead to problems.
· Detergents designated as HE-compatible may not provide optimal results.
· Do not use more than one detergent pod in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, press the Extra Rinse button.
Maximum
Normal Load Amount
Liquid detergent
Powdered detergent
OPERATION 21
ENGLISH
22 OPERATION
Control Panel
1
2
3
6
45
Control Panel Features
1 Power On/Off Button Press to turn the washer on. Press again to turn the washer off. Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. The lid (door) will unlock after a brief pause.
NOTE · If there is any water remaining in the tub after
the washer shuts off, it will drain following 4 minutes delay. The washer can be restarted any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.
2 Cycle Selector Knob Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the cycle modifier buttons anytime before starting the cycle.
NOTE · To protect your clothing, not all settings are
available on all cycle selections.
3 Start/Pause Button Press this button to start the selected cycle. If the washer is running, use this button to pause the cycle without losing the current settings.
NOTE · If Start/Pause is not pressed within 60 minutes
of selecting a cycle, the washer automatically turns off and all cycle settings are lost. Any water remaining in the tub will be drained.
4 Cycle Modifier Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected cycle. The current settings are shown in the display. Press the button for that option to select other settings.
5 Special Cycle and Option Buttons Press these buttons to select special cycles or additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for three seconds.
6 Time and Status Display The display shows the settings, estimated time remaining, options, and status messages for your washer. When the washer is turned on, the default settings in the display will illuminate.
Time and Status Display
1
4
2
3
1 Door Lock Indicator The Door Lock indicator will light up once a cycle has started. The indicator light will stay on until the cycle is paused, stopped or has finished.
2 Wi-Fi Connect Indicator The indicator blinks during product registration and Wi-Fi setup and illuminates when the appliance is connected to a home Wi-Fi network.
3 Cycle Status Indicator These LEDs illuminate when a cycle is selected to indicate which stages are included. When a cycle is running, the LED for the active stage blinks, and the LEDs for the remaining stages remain steady. Once a stage is complete, the LED turns off. If a cycle is paused, the active stage LED stops blinking.
4 Estimated Time Remaining When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured. If Delay Wash is set, the remaining delay time counts down until the cycle begins.
NOTE · The time shown is only an estimate. This time is
based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature,etc.) can affect the actual time.
OPERATION 23
ENGLISH
24 OPERATION
Wash Cycles
Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section.
Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on.
NOTE · Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
Cycle Normal Heavy Duty
Bedding
Deep Wash Bright WhitesTM
Sanitary
Description
Note
Use this cycle to wash all normal items, except delicate fabrics such as wool or silk.
Fabric type : Cotton, linen, shirts, jeans, mixed loads
· Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin
immediately, using the default settings.
This cycle is for washing heavily soiled laundry using more powerful wash motions.
Fabric type : Heavily soiled cotton fabrics
· When washing large loads, in order to deliver the best performance, there will be brief periods of 2 minutes or more without agitation. These soak periods are part of the cycle’s design, and are normal.
· Do not use this cycle to wash a mixed load of bedding and non-bedding items.
This cycle is for washing blankets or bulky items.
· Use this cycle for items such as pillows, comforters, pet bedding and other articles which
have difficulty absorbing water.
Fabric type : Large items such as blankets, comforters, and sheets
· Do not wash excessively large items. If large/bulky items do not fit easily into the tub, there may not
be enough room for them to move during washing.
· Keep like items together; do not mix large/bulky items with smaller articles of clothing.
Use this cycle to provide addtional
water and wash heavily soiled mixed
–
items, except delicate fabrics.
This cycle is for washing white items only.
Fabric type : Underwear, pillow covers,
–
bed sheets, baby wear. (less than 12
lbs.)
This wash cycle reduces 99.9% of
bacteria on laundry through high
temperature.
–
Fabric type : White fabrics
OPERATION 25
ENGLISH
Cycle AllergieneTM
Pre Wash+
Normal Delicates Perm.Press
Towels Speed Wash
Waterproof
Downloaded
Description
Note
· Selecting the AllergieneTM cycle automatically incorporates steam into the wash cycle.
This cycle is a powerful, high temperature cycle designed specifically to reduce certain allergens.
Fabric type : Heavily soiled underwear, work clothes, diapers, etc. (less than 11 lbs.)
· The AllergieneTM cycle can significantly reduce allergens in bedding and clothing.
· The AllergieneTM cycle helps reduce dust mite populations and helps reduce allergens.
· Due to the higher energy and temperatures used, the AllergieneTM cycle is not recommended for wool, silk, leather, or any other delicate or temperature-sensitive items.
Use this cycle to prewash stains without needing to hand wash. Prompt treatment helps to prevent stains from setting or odors from developing.
· When chime sounds, press the Start/Pause button to unlock lid, add main detergent to dispenser, and insert remainder of laundry. If the Start/Pause is not pressed within about 3 minutes, the cycle continues. (If Signal is turned off, the chime won’t sound.)
This cycle is for washing lingerie or
sheer and lacy clothes which can
easily be damaged.
–
Fabric type : Dress shirts/blouses, nylons, sheer or lacy garments (less than 8 lb.)
This cycle is for washing items such as wrinkle-free clothes or tablecloths to minimize wrinkles.
Fabric type : Dress shirts/pants, wrinkle-free clothing, poly/cotton blend clothing, tablecloths
Use this cycle for washing towels,
shirts, jeans and mixed loads.
–
Fabric type : Big towels, small towels
Use the Speed Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, washing small loads of 2-3 lightly soiled garments is recommended.
· Use very little detergent in this cycle. If you want additional rinsing, you can add extra rinses by
using the Extra Rinse button.
Fabric type : Lightly soiled and small loads
· Do not use any other wash cycle to wash waterproof fabrics.
This cycle is used for washing waterproof material.
Fabric type : Waterproof items such as water resistant clothing, mattress covers, outdoor clothes, and plastic mats (less than 14 lb.)
· Do not use this cycle to wash a mixed load of waterproof and non-waterproof items.
· Check the washing instructions on items before using this cycle.
· Do not wash other fabics using this cycle.
CAUTION
· If waterproof material laundry is washed in a course other than Waterproof, it may result in injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
If you download a cycle using the function, it will be placed in the Downloaded cycle position. Choose the Downloaded cycle to run the new cycle.
· The default cycle for this position is Small Load, used for normally soiled loads with just a few items. The Small Load cycle is also available for download.
26 OPERATION
Cycle Guide
Cycle Normal
Wash Temp.
Extra Hot Hot
Warm Cold Tap cold
Heavy Duty
Hot Warm Cold Tap cold
Bedding
Hot Warm Cold Tap cold
Deep Wash
Hot Warm Cold Tap cold
Bright WhitesTM
Hot Warm
Spin Speed Extra high High Medium
No spin Extra high
High Medium
Low No spin
Medium Low
No spin Extra high
High Medium
Low No spin Extra high
High Medium
Low No spin
Soil Level Heavy
Normal
Light Heavy
Normal
Light Heavy
Normal
Light Heavy
Normal
Light Heavy
Normal
Light
Soak
Stain CareTM
Cold Wash
Extra Rinse
Water Plus
Turbo WashTM
Steam
= available option, = default setting
OPERATION 27
ENGLISH
Cycle
Wash Temp. Extra Hot
Sanitary
Extra Hot AllergieneTM
Pre Wash+
Normal
Extra Hot Hot
Warm Cold Tap cold
Spin Speed
Extra high High
Medium Low
No spin Extra high
High Medium
Low No spin Extra high
High Medium
Low No spin
Soil Level Heavy
Normal
Light Heavy
Normal
Light
Normal
Light Heavy
Soak
Stain CareTM
Cold Wash
Extra Rinse
Water Plus
Turbo WashTM
Steam
Delicates
Perm. Press
Warm Cold Tap cold
Warm Cold Tap cold
Low No spin
High Medium
Low No spin
Normal Light Heavy
Normal Light
= available option, = default setting
28 OPERATION
Cycle Towels
Speed Wash
Wash Temp.
Hot Warm Cold Tap cold
Warm Cold Tap cold
Spin Speed
Extra high High
Medium Low
No spin Extra high
High Medium
Low No spin
Soil Level Heavy
Normal
Light Heavy
Normal
Light Heavy
Soak
Stain CareTM
Cold Wash
Extra Rinse
Water Plus
Turbo WashTM
Steam
Waterproof
Downloaded Default:
Small Load
Warm Cold Tap cold Extra Hot Hot Warm Cold Tap cold
Low No spin Extra high
High Medium
Normal
Light Heavy
Normal
No spin Light
= available option, = default setting
ENGLISH
Cycle Modifier Buttons
Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. Press the button for the desired modifier until the indicator light for the desired setting is lit. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. Due to the high-efficiency nature of this product, water levels may be much lower than expected. This is normal and cleaning/rinsing performance will not be compromised.
NOTE
· To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle. A chime will sound and the LED will not light if a selection is not allowed.
OPERATION 29
Spin
Higher spin speeds extract more water from clothes, reducing drying time and saving energy. · Press the Spin button until the desired speed is
selected. · Some fabrics, such as delicates, require a slower
spin speed. To protect your clothing, not all spin speeds are available for all cycles.
Soil
Adjusting the soil level setting will modify the cycle times and/or wash actions. · Press the Soil button until the desired soil level is
selected.
NOTE · This feature needs more time for heavily soiled
loads or less time for lightly soiled loads.
Temp.
Temp. selects the wash and rinse temperature combination for the selected cycle. · Press the Temp. button until the indicator light for
the desired setting is lit. · All rinses use tap cold water.
NOTE · Select the water temperature suitable for the type of
load you are washing. Follow the fabric care labels on the garment for best results.
Special Care
Press the Special Care button to select additional features, such as Soak, Stain Care, and Rinse+Spin.
· Pressing the Special Care button before selecting a cycle will automatically default to the Normal cycle with the Soak feature selected.
30 OPERATION
Special Care Features
Press the Special Care button to select specialized cycles or add features to standard cycles. Press the button repeatedly to move through the available features.
NOTE · To protect your garments, not every feature is
available with every cycle. · If the Start/Pause button is not pressed within 60
minutes to start the cycle, the washer will shut off and all settings will be lost.
Soak
This option provides a 30-minute presoak prior to the start of the selected cycle. Use the Soak option to presoak garments to help remove difficult spots or stains on fabrics. At the end of the presoak time, the selected cycle will begin with the same water used for the soak.
NOTE · You cannot select the Soak option for the Tub Clean
cycle.
Stain Care
Use this option for heavily soiled loads that need improved stain treatment. When Stain Care is selected, the wash cycle will begin with warm water to help prevent the setting of certain types of stains. Then, as the cycle progresses, hot water will be added to gradually increase the water temperature to help remove stains that require treatment at higher temperatures.
NOTE · Best results are obtained with smaller loads (less
than 6 lb.) · If you select Stain Care, the Cold Wash option is not
available.
Rinse+Spin
Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics. You can change the spin speed by pressing the Spin button.
1 Press the Power button to turn on the washer.
2 Press the Special Care button repeatedly until
Rinse+Spin is selected.
3 Press the Start/Pause button.
Special Drain Feature This washer is equipped with a special drain feature that is designed to make your washer as safe as possible. If the washer is paused or shut off while there is still water in the tub, the water will drain automatically after several minutes of inactivity. This helps keep children safe by reducing the possibility of water remaining in the tub. Any water remaining in the tub will automatically drain 4 minutes after the washer has shut off. If the washer is paused and the Start/Pause button is not pressed within 60 minutes, the washer will shut off and all cycle settings will be lost. And any water remaining in the tub will be drained. The washer can be turned on or restarted any time before the drain begins. However, once the washer begins to drain, all controls and functions will be disabled until the water has been completely drained and the washer shuts off.
Add Garments
If you’ve forgotten to add an item or need to remove foreign objects like coins or keys after the cycle has started, the best time to do so is while the Add Garments indicator is on. Once the indicator turns off, adding garments may affect the cycle time or wash performance.
1 Press Start/Pause. The cycle pauses and the
lid (door) unlocks.
2 Open the lid (door), add garments or remove
foreign objects, and close the lid (door).
3 Press the Start/Pause button to start the cycle.
The cycle continues automatically.
Option Buttons
Your washer features several additional cycle options that customize cycles to meet your individual needs. To use these options, select the desired option after selecting the desired cycle. After selecting the desired cycle and settings, press the cycle option button(s) for the option(s) you would like to add. The button will light when that option is selected. If the selected option is not allowed for the selected cycle, the chime will sound twice to alert you and the LED will not illuminate.
NOTE · To protect your garments, not every feature is
available with every cycle.
Steam
Adding the Steam option to a wash cycle helps provide superior cleaning performance. By using hot steam, the fabrics will get the cleaning benefits of a very hot wash.
WARNING
· Do not touch the lid during Steam cycles. The lid surface can become very hot. Allow the lid lock to release before opening the door.
· Do not attempt to override the lid lock mechanism or reach into the washer during a Steam cycle. Steam can cause severe burns.
NOTE · The Steam option cannot be used with all cycles. · The Steam option is automatically deselected if
Turbo WashTM is selected for the Normal, Heavy Duty, Sanitary, and Bright WhitesTM cycles. · Steam may not be clearly visible during the Steam cycles. This is normal. Too much steam could damage clothing. · Do not use Steam with delicate fabrics such as wool, silk, or easily discolored fabrics.
OPERATION 31
Cold Wash
This option saves energy by using cooler water while increasing the wash and rinse times to maintain wash performance.
NOTE · Wash time will increase up to several minutes with
this option. · For best wash results, only wash small loads (less
than 8 lb.) with this option.
Delay Wash
Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. Each press of the button increases the delay time by 1 hour, for up to 19 hours. Once the desired delay time is set, press the Start/Pause button to start the delay time. NOTE
· If the Start/Pause button is not pressed to begin the delay time, the washer will automatically shut off after 60 minutes and all cycle settings will be lost.
Signal
The washing machine plays a melody when the wash cycle has finished. The volume of the melody is adjusted using the Signal button.
· Press the Signal button repeatedly to adjust the volume of the signal.
· The signal can be turned On or Off. When the LED on the button turns off, the signal is off. The signal volume can be adjusted at any time as long as the washer is turned on.
ENGLISH
32 OPERATION
Turbo WashTM
Adding the Turbo WashTM option to a cycle reduces the length of the cycle while maintaining a similar wash performance. NOTE · The Turbo WashTM option cannot be used with all
cycles. · Turbo WashTM defaults On for Normal, Pre
Wash+Normal and Speed Wash cycles.
Water Plus
Use this option to add extra water to the wash cycle for better wash performance (stain treatment) with large or bulky items.
NOTE · If the washer reaches its maximum water level, the
Water Plus button will have no effect. · To add more water while a cycle is running, pause
the cycle before pressing Water Plus. · Selecting the Water Plus option with the Normal
cycle automatically changes the cycle to the Deep Wash cycle.
Control Lock
Use this option to disable the controls. This feature can prevent children from changing cycles or operating the machine. The feature does not lock the lid (door). Once the Control Lock is set, it must be deactivated before any controls, except the Power button, can be used. Once the washer has shut off, the Power button will allow the machine to be turned on, but the controls will still be locked. When the controls are locked, will display alternately with the estimated time remaining.
· Press and hold the Signal button for 3 seconds to activate or deactivate Control Lock.
NOTE
· Once the controls are locked, they must be manually unlocked to restore operation.
Extra Rinse
This option will add an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics. Liquid fabric softener, if used, is always dispensed in the final rinse.
· Pressing the Extra Rinse button twice will add two additional rinses to the cycle.
NOTE · You cannot select the Extra Rinse option with the
Spin Only option and Tub Clean cycle.
· Selecting the Extra Rinse option with the Normal cycle automatically changes the cycle to the Deep Wash cycle.
Tub Clean
Use this cycle to clean the tub of your washing machine. See the Maintenance section.
ENGLISH
SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
· For appliances with the or logo
1 Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the appliance. · If the distance between the appliance and the
wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
2 Turn off the Mobile data or Cellular Data on your
smartphone.
SMART FUNCTIONS 33
· If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
· The network connection may not work properly depending on the Internet service provider.
· The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
· If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
· If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
· The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again.
3 Connect your smartphone to the wireless router.
Installing the LG SmartThinQ
Application
Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
NOTE
· To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.
· The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
· LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
· The surrounding wireless environment can make the wireless network service run slowly.
34 SMART FUNCTIONS
LG SmartThinQ Application Features
· For appliances with the or logo
Washer Cycle (Remote Start, Downloaded) Set or download any preferred cycle and operate by remote control.
Tub Clean Coach This function shows how many cycles remain before it is time to run the Tub Clean cycle.
Smart DiagnosisTM This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Energy Monitoring The washer energy usage is affected by the cycles and options so you may see some changes in energy usage from one cycle to another.
Push Alerts When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone.
Settings Set the product nickname and delete product.
NOTE · If you change your wireless router, Internet service
provider, or password, delete the registered appliance from the LG SmartThinQ application and register it again. · This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.
Using Washer Cycle
Remote Start Use a smart phone to control the appliance remotely or check to see how much time is left in the cycle.
Using Remote Start
1 Press the Power button.
2 Load the laundry.
3 Press and hold Remote Start button for 3
seconds to enable the Remote Start function.
4 Start a cycle from the LG SmartThinQ application
on your smart phone.
NOTE · Once the Remote Start mode is enabled, you can
start a cycle from the LG SmartThinQ smartphone application. If the cycle is not started, the machine will wait to start the cycle until it is turned off remotely from the application or the Remote Start mode is disabled. · When Remote Start is turned on, the door is automatically locked.
Disabling Remote Start When the Remote Start is activated, press and hold the Remote Start button for 3 seconds.
Downloaded Download new and specialized cycles that are not included in the standard cycles on the appliance. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Only one cycle can be stored on the appliance at a time. Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded.
Wireless LAN Module Specifications
Model Frequency Range
Output Power (Max)
LCW-004 2412 – 2462 MHz IEEE 802.11 b : 22.44 dBm IEEE 802.11 g : 24.68 dBm IEEE 802.11 n : 24.11 dBm
FCC Notice (For transmitter module
contained in this product)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference and
2) This device must accept any interference received, including interference that may cause undesired operation of the device.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
SMART FUNCTIONS 35
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
ENGLISH
36 SMART FUNCTIONS
Smart DiagnosisTM Function
Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG SmartThinQ application.
Smart DiagnosisTM through the Customer Information Center
· For appliances with the or logo This method allows you to speak directly to our trained specialists. The specialist records the data transmitted from the appliance and uses it to analyze the issue, providing a fast and effective diagnosis.
1 Call the LG Electronics Customer Information
Center at: (LG U.S.A.) 1-800-243-0000 (LG Canada) 1-888-542-2623
2 When instructed to do so by the call center, place
the mouthpiece of the phone close to the Smart DiagnosisTM icon. Do not press any other buttons.
3 Press and hold Temp. button for three seconds.
NOTE · Smart DiagnosisTM cannot be activated unless
the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart DiagnosisTM.
· For best results, do not move the phone while the tones are being transmitted.
· If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
· The Smart DiagnosisTM function depends on the local call quality.
· Bad call quality may result in poor data transmission from your phone to the call center, which could cause Smart DiagnosisTM to malfunction.
LG SmartThinQ Smart DiagnosisTM
· For appliances with the or logo Use the Smart Diagnosis feature in the LG SmartThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center.
Follow the instructions in the LG SmartThinQ application to perform a Smart Diagnosis using your smartphone.
NOTE · Smart DiagnosisTM cannot be activated unless
the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart DiagnosisTM.
4 Keep the phone in place until the tone
transmission has finished.
· For best results, do not move the phone while the tones are being transmitted.
· If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
5 Once the countdown is over and the tones have
stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis.
ENGLISH
MAINTENANCE 37
MAINTENANCE
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the Important Safety Instructions, before operating this washer. · Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can
cause serious injury, fire, electric shock, or death. · Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or
detergents with strong chemical components when cleaning the washer. Doing so may cause discoloration or damage to the machine, or may cause a fire. · Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel-do not contact the following parts while the appliance is energized. : pump, motor, noise filter cover, and heater (on applicable models).
Regular Cleaning
Care After Wash
After the cycle is finished, wipe the lid (door) and the inside of the lid (door) seal to remove any moisture. · Leave the lid (door) open to dry the tub interior. · Wipe the body of the washer with a dry cloth to
remove any moisture.
Cleaning the Exterior
Proper care of your washer can extend its life.
Lid (Door): Wash with a damp cloth on the outside and inside and then dry with a soft cloth.
Exterior: · Immediately wipe off any spills. · Wipe with a damp cloth. · Do not touch the surface or the display with sharp
objects.
Care and Cleaning of the Interior
· Use a towel or soft cloth to wipe around the washer lid (door) opening and lid (door) glass.
· Always remove items from the washer as soon as the cycle is complete. Leaving damp items in the washer can cause wrinkling, color transfer, and odor.
· Run the Tub Clean cycle once a month, or more often if needed, to remove detergent buildup and other residue.
Cleaning the Tub
Over time, residue may build up in the tub, leading to mildew or a musty odor. Run the Tub Clean cycle monthly to remove residue and prevent odor. Run the cycle more often under heavy use conditions or if odor is already present.
1 Remove any clothing from the tub.
2 Add cleaning agents.
Cleaner Tub cleaner Lime scale remover Liquid chlorine bleach
Powdered cleaner
Cleaning tablets
Instructions
Follow manufacturer’s recommendations.
Add to main wash liquid detergent dispenser.
Follow manufacturer’s recommendations.
Place directly into washer tub.
· For other tub cleaning products, follow the cleaner manufacturer’s instructions and recommendations.
· Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the tub after cleaning.
3 Close the lid (door) and press the Power button
to turn the washer on.
4 Turn the knob or press the cycle buttons to select
the Tub Clean cycle then press the Start/Pause button to begin the cycle.
5 After the cycle ends, open the lid (door) and allow
the tub interior to dry completely.
38 MAINTENANCE
NOTE · Never load laundry while using Tub Clean. The
laundry may be damaged or contaminated with cleaning products. Make sure to run the Tub Clean cycle only when the tub is empty.
· Leave the lid (door) open after finishing the laundry, to keep the tub clean.
· Tub Clean should be repeated monthly.
· If mildew or musty smell already exists, run Tub Clean once a week for three consecutive weeks.
· Do not exceed the manufacturer’s recommended amount when adding bleach or powdered cleaners. Powdered cleaner may remain in the tub after cleaning.
Removing Mineral Buildup
In areas with hard water, mineral scale can form on internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water softener is recommended in areas with hard water.
· Use a descaler, such as Washer Magic®, to remove visible mineral buildup on the washer tub.
· After descaling, always run the Tub Clean cycle before washing clothing.
· Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner.
· Do not use steel wool or abrasive cleaners.
Leaving the Lid (Door) Open
· If the washer will not be used for several days, leave the lid (door) open overnight to allow the tub to dry.
Cleaning the Dispenser Drawer Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month.
1 Remove the drawer by pulling it straight out until it
stops. Lift up on the front of the drawer and pull it completely out.
2 Remove the inserts from the two compartments.
3 Clean the inserts and drawer with warm water.
· Use a soft cloth or brush for cleaning and to remove any residue.
WARNING
· Do not spray water inside the washer. Doing so may cause fire or electric shock.
4 Wipe off any moisture with a dry towel or cloth
after cleaning.
5 To clean the drawer opening, use a small, non-
metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
6 Return the inserts to the proper compartments
and replace the drawer.
· Set the drawer into the opening at an angle, then lower it and slide it into place.
NOTE
· If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle.
ENGLISH
Cleaning the Bleach Dispenser Bleach may build up on the bleach dispenser cover. Check for buildup and clean the cover once or twice a month.
Type 1 Remove the cover from the bleach dispenser. Clean the cover and the opening with warm water.
MAINTENANCE 39
Cleaning the Water Inlet Filters
If the washer does not fill properly, an error message will show on the display. The inlet valve filter screens could be plugged by hard water scale, sediment in the water supply, or other debris.
CAUTION
· The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Operating the washer with these filters removed could cause a valve to stick open resulting in flooding and/or property damage.
· Do not use the washer without the inlet filters. If you use the washer without the inlet filters it will cause leaks and malfunction.
· If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup.
Type 2
The cover cannot be separated from the dispenser. Clean the cover using a brush and warm water.
1 Turn off both water faucets completely.
2 Unscrew the hot and cold water hoses from
the back of the washer.
3 Carefully remove the filters from the water
valves.
4 Remove foreign objects and soak the filters in
white vinegar or a lime scale remover. If using a lime scale remover, follow the manufacturer’s instructions. Be careful not to damage the filters while cleaning them.
5 Rinse filters thoroughly and press them back
into place.
6 Flush then reattach the water hoses.
Before reattaching the hoses, flush the hoses and water lines by running several gallons of water into a bucket or drain, preferably with the faucets wide open for maximum flow.
NOTE
· An
message may blink on the display when
the water pressure is low or an inlet filter is clogged
with dirt. Clean the inlet filter.
40 MAINTENANCE
Care in Cold Climates
Storing the Washer
If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to protect the washer from damage. Make sure the tub is empty before following these steps.
1 Turn off the water supply.
2 Disconnect hoses from water supply and drain
water from hoses.
When the Water Line is Frozen 1 Turn off the faucets connected with the water
lines.
2 Pour hot water on the frozen faucets to thaw the
water lines and remove water lines.
3 Immerse the water lines in hot water to thaw
them.
4 Connect the water lines with the water inlets of
the washer and with the faucets. See Connecting the Water Lines for details.
5 Turn on the faucets.
3 Plug the power cord into a properly grounded
electrical outlet.
4 Add 1 gallon of nontoxic recreational vehicle
(RV) antifreeze to the empty tub and close the lid (door). Never use automotive antifreeze.
6 Press the Power button. 7 Press Special Care repeatedly to select the
Rinse+Spin cycle.
8 Press the Start/Pause button. Verify the water
fills properly.
5 Press the Power button, then select Spin.
6 Press the Start/Pause button to start the drain
pump.
7 Allow the drain pump to run for one minute, then
press the Power button to shut off the washer. This will expel some of the antifreeze, leaving enough to protect the washer from damage.
8 Unplug the power cord, dry the tub interior with a
soft cloth, and close the lid (door).
9 Store the washer in an upright position.
When the Drain Line is Frozen 1 Pour hot water in the washer tub and close the lid.
Wait for 1-2 hours.
2 Press the Power button after thawing. 3 Press Special Care repeatedly to select the
Rinse+Spin cycle.
4 Press the Start/Pause button. Check to make
sure the water drains.
10 Remove the inserts from the dispenser. Drain any
water in the compartments and let them dry.
11 To remove the antifreeze from the washer after
storage, run a complete Speed Wash cycle using detergent.
· Do not add laundry to this cycle.
TROUBLESHOOTING 41
ENGLISH
TROUBLESHOOTING
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
Noises You Might Hear
Noise Clicking Spraying or Hissing Humming or Gurgling Water sloshing
Water being added after the washer has already begun to operate
Rattling and clanking noise
Thumping sound
Vibrating noise
Squeaking noise
Banging noise when washer is filling with water (Water Hammer)
Possible Cause Lid (Door) lock relays when the lid (door) locks and unlocks. Water spraying or circulating during the cycle. Drain pump is pumping water from the washer at times during a cycle. A liquid in the balance ring around the wash basket helps the basket spin smoothly. The washer adapts to the load size and type to add more water to the cycle as needed. The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. The washer may be diluting laundry additives to add to the wash load.
Foreign objects, such as keys, coins, or safety pins may be in tub or pump.
Heavy wash loads may produce a thumping sound.
Wash load may be out of balance.
Packaging materials were not removed.
Wash load may be unevenly distributed in the drum. Not all leveling feet are resting firmly and evenly on the floor.
Floor not rigid enough.
Packaging materials were not removed.
Plumbing in the home moves or flexes when the water valves in the washer shut off.
Household water supply pressure is very high.
Solutions
· Normal Operation
· Normal Operation
· Normal Operation
· Normal Operation
· Normal Operation
· Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service.
· This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.
· Pause the cycle and redistribute the load after the lid (door) unlocks.
· See Unpacking and Removing Shipping Material in the Installation section.
· Pause the cycle and redistribute the load after the lid (door) unlocks.
· See Leveling the Appliance in the Installation section.
· Make sure that the floor is solid and does not flex. See Flooring in the Installation section.
· See Unpacking and Removing Shipping Material in the Installation section.
· Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results.
· Adjust household water supply regulator to a lower pressure or contact a plumber.
42 TROUBLESHOOTING
Operation
Problem
Possible Cause Hoses are not connected correctly.
House drain pipes are clogged.
Water leaking
Drain hose has come out of drain connector or is not inserted far enough.
A large item such as a pillow or blanket is above the top of the tub.
Oversudsing of detergent.
Water leaks every load.
Hoses are not installed correctly.
Excessive sudsing
Too much detergent or incorrect detergent.
Washer will not turn on.
Power cord is not properly plugged in.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
Solutions
· Check hoses and connectors for leaks, cracks and splits.
· Check and tighten hose connections.
· The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.
· Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2 inches past the flange.
· Use the Bedding cycle for large or bulky items. Use extra care and never wash more that half a load of items that float, such as pillows.
· Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub.
· Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if the water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer.
· Check all fill and drain hose connections to ensure that they are tight and secure.
· HE detergents are formulated specifically for High-Efficiency washers and contain sudsreducing agents. Only use detergent with the High-Efficiency (HE) logo.
· For detergent quantities refer to the Detergent Use section. If sudsing or detergent residue continue to be an issue, add an extra rinse.
· Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz outlet.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
TROUBLESHOOTING 43
ENGLISH
Problem Wash cycle time is longer than usual.
Incomplete or no dispensing of detergent
Washer will not operate.
Possible Cause The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions. Detergent compartments clogged from incorrect filling.
Too much detergent used.
Insufficient water supply.
Normal residue. Control panel has powered off due to inactivity. Washer is unplugged. Water supply is turned off. Controls are not set properly.
Lid (Door) is open.
Circuit breaker/fuse is tripped/ blown.
Control needs to be reset. Start/Pause was not pressed after a cycle was set. Extremely low water pressure.
Washer is too cold.
Solutions
· This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.
· Make sure that detergent and additives are put into the correct dispenser compartments. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
· Make sure that the suggested amount of detergent is used per the manufacturer’s recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency) detergent. NOTE: Always use as little detergent as possible. High-Efficiency washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer.
· Make sure that both hot and cold water faucets are turned on all the way.
· It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up it can interfere with normal dispensing of products. Refer to the cleaning instructions.
· This is normal. Press the Power button to turn the washer on.
· Make sure cord is plugged securely into a working outlet.
· Turn both hot and cold faucets fully on.
· Make sure the cycle was set correctly, close the lid (door) and press the Start/Pause button.
· The washer will not operate if the lid (door) is open. Close the lid (door) and make sure that nothing is caught under the lid (door) preventing it from closing completely.
· Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. The washer will resume the cycle where it stopped once power is restored.
· Press the Power button, then re-select the desired cycle and press the Start/Pause button.
· Press the Power button then re-select the desired cycle and press the Start/Pause button. The washer will shut off if the Start/Pause button is not pressed within 60 minutes.
· Check another faucet in the house to make sure that household water pressure is adequate.
· If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button. Otherwise, the display will not come on.
44 TROUBLESHOOTING
Problem
Possible Cause Filter clogged. Inlet hoses may be kinked.
Energy efficiency
Washer is not filling Insufficient water supply properly.
The washer lid (door) is open.
Water level is too low.
Water in the washer does not drain or drains slowly.
Drain hose is kinked, pinched, or clogged.
Drain discharge is more than 96 inches (2.4 m) above bottom of washer.
Bleach does not dispense
Bleach dispenser cover is not properly installed.
Bleach dispenser is dirty or clogged.
Premature dispensing of bleach
Bleach dispenser filled for future load.
Overfilling the bleach dispenser.
Solutions
· Make sure the inlet filters on the fill valves are not clogged. Refer to the filter cleaning instructions.
· Check that inlet hoses are not kinked or clogged.
· This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washers.
· Make sure that both hot and cold water faucets are turned on all the way.
· The washer will not operate if the lid (door) is open. Close the lid (door) and make sure that nothing is caught under the lid (door) preventing it from closing completely.
· The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance.
· Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.
· Move the end of the drain hose so it’s lower than 96 inches (2.4 m) above the bottom of the washer.
· Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle.
· Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that collects in the inside the dispenser may prevent proper dispensing of the bleach.
· You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load.
· Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage the laundry or the washer. Always measure bleach, but never fill above the max line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than 1 cup of bleach.
Performance
TROUBLESHOOTING 45
ENGLISH
Problem Wrinkling
Staining
Poor stain removal Musty or mildewy odor in washer
Possible Cause Washer not unloaded promptly. Washer overloaded. Hot and cold water inlet hoses are reversed.
Bleach or softener dispensed too soon.
Bleach or softener was added directly to the wash load in the tub. Washer was not unloaded promptly.
Clothes were not properly sorted.
Proper options not selected.
Previously set stains. Incorrect or too much detergent has been used. Inside of tub was not cleaned properly.
Solutions
· Always remove items from the washer as soon as the cycle is complete.
· The washer can be fully loaded, but the tub should not be tightly packed with items. The lid (door) of the washer should close easily.
· Hot water rinse can set wrinkles in garments. Check the inlet hose connections.
· Dispenser compartment is overfilled causing bleach or softener to dispense immediately. Always measure bleach to prevent overfilling one cup maximum.
· Dispenser drawer closed too quickly causing softener to dispense immediately.
· Always use the dispensers to ensure that laundry produdcts are properly dispensed at the right time in the cycle.
· Always remove items from the washer as soon as possible after the cycle is complete.
· Always wash dark colors separately from light colors and whites to prevent discoloration.
· Never wash heavily soiled items with lightly soiled items.
· Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle.
· Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.
· Use only High-Efficiency (HE) detergent in accordance with the manufacturer’s instructions.
· Run the Tub Clean cycle regularly.
46 TROUBLESHOOTING
Wi-Fi
Problem
Trouble connecting appliance and smartphone to Wi-Fi network
Possible Cause The password for the Wi-Fi network was entered incorrectly. Mobile data for your smartphone is turned on. The wireless network name (SSID) is set incorrectly.
The router frequency is not 2.4 GHz.
The distance between the appliance and the router is too far.
Solutions
· Delete your home Wi-Fi network and begin the registration process again.
· Turn off the Mobile data on your smartphone before registering the appliance.
· The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
· If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.
Error Codes
Problem
TROUBLESHOOTING 47
Possible Cause
Solutions
If the balance is not successful, this error will be displayed.
· The automatic attempt to rebalance the load was not successful. The cycle has been paused to
allow the load to be manually adjusted.
The load is too small.
· Small loads may need additional items to be added to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
· The load may have heavy items loaded with lighter items. Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.
The load is out of balance.
· Manually redistribute the load if articles have become tangled preventing the automatic
rebalancing from working properly.
Water supply faucets are not fully open.
· Make sure that the water faucets are fully open.
Water line hoses are kinked, pinched, or crushed.
· Make sure that the hoses are not kinked or pinched. Be careful when moving the washer.
Water inlet filters are clogged.
· Clean the inlet filters. See Maintenance section.
Water supply pressure to faucet or house is too low.
· Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. Disconnect the inlet hose from the washer and run a few gallons of water through the hose to flush the water supply lines. If flow is too low, contact a plumber to have the water lines repaired.
Water supply connected with leaklimiting hoses.
· Hoses designed to limit leaks can trip falsely and prevent the washer from filling. The use of leak
limiting hoses is not recommended.
Drain hose is kinked, pinched, or clogged.
· Make sure the drain hose is free of clogs or kinks and is not pinched behind or under the washer.
Drain discharge is more than 96 inches (2.4 m) above bottom of washer.
· Move the end of the drain hose so it’s lower than 96 inches (2.4 m) above the bottom of the
washer.
The Control Lock function is on to prevent anyone from changing cycles or operating the appliance.
· Turn off Control Lock in the control panel. See Control Lock under Option Buttons.
Special drain feature
· If the washer is paused during a cycle for more than 4 minutes, the cycle will be cancelled and
any water remaining in the tub will be drained.
· This is not an error code. It indicates that the drain function is operating.
ENGLISH
48 TROUBLESHOOTING
Problem
Possible Cause Lid (Door) is not closed properly.
Solutions
· Close the lid (door) and press Start/Pause button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lid (door) is locked.
· If the error persists once the lid (door) is closed and the Start/Pause button is pressed, call for service.
· Make sure that the lid (door) is closed properly and press the Start/Pause button. The washer will not operate unless the lid (door) is locked.
Lid (Door) lock switch error.
· Make sure that nothing is caught under the lid (door), including shipping material or clothing.
· Make sure that the latch mechanism is fully retracted.
· If the lid (door) is closed and the lid (door) lock error message is displayed, call for service.
· Turn the washer off then on again. Press the Spin button without selecting a cycle to drain and spin the load.
Foreign objects such as coins, pins, · When the Spin cycle is complete, empty the tub
clips, etc., caught between the wash and find and remove any objects caught in the
plate and the inner basket.
wash plate.
· Always check pockets, etc., before washing to prevent error codes or damage to the washer or
clothing.
It is time to run the Tub Clean cycle. · Run the Tub Clean cycle.
The washer has detected an out of balance load.
Control error. Water level is too high due to a faulty water valve. The water level sensor is not working correctly. A motor error has occurred.
Clutch error
· If the washer detects a load that is too far out of balance to spin, it will display this code while it is attempting to rebalance the load. The washer will add water and try to redistribute the load automatically. This display is for your information only, and no action is required.
· As a result, the cycle will take longer than initially estimated.
· Unplug the washer and wait 60 seconds. Reconnect power and try again. If the error reappears, call for service.
· Close the water faucets, unplug the washer, and call for service.
· Close the water faucets, unplug the washer, and call for service.
· Allow the washer to stand for 30 minutes and then restart the cycle. If the LE error code persists, call for service.
· Mechanical failure
· Unplug the washer and call for service.
ENGLISH
LIMITED WARRANTY 49
LIMITED WARRANTY
FOR USA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Washer fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
Warranty Period
One (1) year from date of original retail purchase
Three (3) years from date of original retail purchase
Ten (10) years from date of original retail purchase
Scope of Warranty Any internal / functional Parts and
Labor
Stainless Steel Tub
Tub Motor (Stator, Rotor)
Remark
LG will provide parts and labor to repair or replace defective parts.
Parts only. Customer will be responsible for any labor or in-home service to replace defective parts.
· Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.
· Failure of the product to perform during power failures and interrupted or inadequate electrical service.
· Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
· Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product’s owner’s manual.
· Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
· Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the unit was not properly installed.
50 LIMITED WARRANTY
· Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
· Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
· Damage or missing items to any display, open box, discounted, or refurbished product.
· Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and serial numbers, along with original retail sales receipts, are required for warranty validation.
· Increases in utility costs and additional utility expenses.
· Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.
· Costs associated with removal of your product from your home for repairs.
· The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.
· Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
For additional product information, visit the LG website at http://www.lg.com
For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000.
For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
ENGLISH
LIMITED WARRANTY 51
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repaircontinued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
52 LIMITED WARRANTY
Warranty Exceptions (U.S.)
The packing materials are not removed. Noise, vibration
A coin or foreign object is stuck in the washer. E6 error, the tub won’t spin, noise
Tub support
Carton base
Remove the packing materials.
Remove coins or foreign objects from the laundry before loading.
The drain hose is installed too low. IE error, failure to fill with water, draining during fill
The water inlet valve filters are clogged or the water inlet hoses are kinked. Water is not coming.
The inlet hoses are installed in reverse. Laundry is hot, warm or wrinkled after finished washing.
Cold water inlet
Reinstall the drain hose properly.
Inlet filter
Clean the inlet valve filter or reinstall the water inlet hoses.
Hot water inlet
Reinstall the inlet hoses.
The water tap is not turned on. Water is not supplied.
Water tap
Turn on the water tap.
Improper installation of water inlet hoses or using third party inlet hoses Leakage
Loose connection of power cord or electrical outlet problem No power problem
Improper installation or use of product Service trips to deliver, pick up, install the product or for instruction on product use. The removal and reinstallation of the product.
Reinstall the inlet hoses or replace them with approved hoses.
Reconnect the power cord or change the electrical outlet.
The warranty covers manufacturing defects only. Service resulting from improper Installation is not covered.
Accidents, pests and vermin, lightning, wind, fire, floods, or acts of God
Damage to the product
Service resulting from natural disasters rather than manufacturing defects is not covered by the warranty.
MEMO 53
54 MEMO
ESPAÑOL
MANUAL DEL PROPIETARIO
LAVADORA
Lea detenidamente el manual del propietario antes de poner el electrodoméstico en funcionamiento y consérvelo a mano en todo momento para su referencia.
www.lg.com
Copyright © 2018-2019 LG Electronics Inc. Todos los Derechos Reservados.
2
TABLA DE CONTENIDOS
3 INSTRUCCIONES DE SEGURIDAD
3 INSTRUCCIONES IMPORTANTES DE SEGURIDAD
7 DESCRIPCIÓN GENERAL DEL PRODUCTO
7 Partes 7 Accesorios
40 Cuidado en climas fríos
41 SOLUCIÓN DE PROBLEMAS
41 Antes de llamar al servicio técnico
49 GARANTÍA LIMITADA
49 PARA EE. UU. 52 Limitaciones de la Garantía (Estados Unidos)
8 INSTALACIÓN
8 Herramientas necesarias 8 Descripción general de la instalación 9 Especificaciones del producto 10 Elección de la ubicación adecuada 11 Desempacando y removiendo el material de
transporte 12 Conexión del suministro de agua 13 Conexión de la manguera de desagüe 14 Nivelación de la lavadora 15 Conexión al suministro eléctrico 15 Prueba de la lavadora
16 FUNCIONAMIENTO
16 Uso de la lavadora 17 Clasificación de prendas 18 Carga de la lavadora 19 Agregado de productos de limpieza 22 Panel de control 24 Ciclos de lavado 26 Guía de ciclos 29 Botones modificadores de ciclo 30 Cuidado especial función 31 Botones de opción
33 FUNCIONES INTELIGENTES
33 Aplicación LG SmartThinQ 36 Función Smart Diagnosis TM (Diagnóstico
Inteligente)
37 MANTENIMIENTO
37 Limpieza regular 39 Limpieza de los filtros de entrada de agua
ESPAÑOL
INSTRUCCIONES DE SEGURIDAD 3
INSTRUCCIONES DE SEGURIDAD
LEA TODAS LAS INSTRUCCIONES ANTES DE UTILIZAR
Su seguridad y la de los demás son muy importantes.
Tanto en este manual como en el equipo, hemos proporcionado muchos mensajes de seguridad importantes. Siempre debe leer y respetar todos los mensajes de seguridad.
Este es el símbolo de alerta de seguridad. Este símbolo le advierte sobre posibles riesgos que pueden ocasionar lesiones o la muerte a usted o a otros. El símbolo de alerta de seguridad siempre estará acompañado de las palabras “ADVERTENCIA” o “PRECAUCIÓN” y seguido de un mensaje de seguridad importante. Estos términos significan lo siguiente:
ADVERTENCIA
El incumplimiento de estas instrucciones puede causar lesiones graves o la muerte.
PRECAUCIÓN
El incumplimiento de estas instrucciones puede causar lesiones leves, moderadas o daño al producto. Todos los mensajes de seguridad le dicen cuáles son los peligros potenciales, cómo evitarlos, y qué podría suceder si no sigue las instrucciones.
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
ADVERTENCIA
Para disminuir el riesgo de explosiones, incendios, descargas eléctricas, quemaduras, lesiones o muerte para las personas que usen este artefacto, siga las precauciones básicas, incluidas las siguientes:
INSTALACIÓN
· Cumpla con todos los procedimientos de seguridad del sector recomendados, incluido el uso de guantes de manga larga y gafas de seguridad.
· Nunca intente operar este artefacto si se encuentra dañado, si no funciona correctamente, si no está ensamblado por completo o si tiene piezas faltantes o rotas, incluido un cable o enchufe dañado.
· Antes de ser utilizado, este artefacto debe ser correctamente instalado, conforme a lo descrito en este manual.
· Para reducir el riesgo de lesiones graves o muerte, siga todas las instrucciones de instalación. · Consulte las INSTRUCCIONES DE INSTALACIÓN para obtener información detallada sobre los
procedimientos de conexión a tierra. Las instrucciones de instalación se suministran junto con el artefacto para ser consultadas por el instalador. Si el artefacto se traslada a una nueva ubicación, asegúrese de que lo revise y lo vuelva a instalar personal de servicio calificado. · El traslado o la instalación del artefacto requieren de dos o más personas. · No instale el artefacto en lugares húmedos. · Almacene e instale el artefacto donde no esté expuesto a temperaturas bajo cero ni a la intemperie. · Este artefacto no ha sido diseñado para ser usado en embarcaciones o instalaciones móviles, tales como casas rodantes, remolques o aeronaves.
4 INSTRUCCIONES DE SEGURIDAD
· Mantenga los materiales de empaque fuera del alcance de los niños. Los materiales de empaque pueden ser peligrosos para los niños. Corren riesgo de asfixia.
· Destruya el cartón, la bolsa de plástico y los demás materiales de empaque luego de desempacar el artefacto. Estos materiales podrían utilizarlos los niños para jugar. Las cajas de cartón cubiertas con tapetes, colchas o láminas plásticas pueden convertirse en cámaras herméticas.
· El artefacto debe ser instalado y conectado a tierra por personal de servicio calificado, de acuerdo con los códigos locales.
· Por ninguna razón debe cortar o quitar la tercera clavija (tierra) del cable de alimentación.
· Cuando traslade o instale el aparato, tenga especial cuidado en no apretar, aplastar o dañar el cable de alimentación.
· Debe conectarse a un circuito de alimentación de clasificación y tamaño adecuados y debidamente protegido para evitar la sobrecarga eléctrica.
· Debe posicionar este artefacto cerca de una fuente de suministro eléctrico.
· Desconecte el cable de alimentación, el fusible del hogar o el interruptor de corriente antes de instalar o reparar el artefacto.
· El cable de alimentación de este aparato está equipado con un enchufe de 3 clavijas (conexión a tierra) que se conecta con un tomacorriente estándar de 3 clavijas (tierra) para minimizar la posibilidad de descarga eléctrica de este aparato.
· Use mangueras nuevas cuando conecte el aparato al suministro de agua. No reutilice mangueras viejas.
FUNCIONAMIENTO
· Lea todas las instrucciones antes de usar el artefacto y consérvelas.
· Use el artefacto únicamente para el fin previsto. · Si el producto se ha mojado accidentalmente, comuníquese con el Centro de Información al Cliente de LG
Electronics para que le den instrucciones antes de reanudar el uso.
· Si detecta un sonido extraño, olor a quemado o a químico, o humo provenientes del artefacto, desconéctelo de inmediato y contáctese con un Centro de Información al Cliente de LG Electronics.
· Bajo ciertas condiciones, podría producirse gas hidrógeno en un sistema de agua caliente que no ha sido utilizado por dos semanas o más. EL GAS HIDRÓGENO ES EXPLOSIVO. Si el sistema de agua caliente no se ha usado durante ese período de tiempo, abra todas las llaves de agua caliente y deje que fluya varios minutos antes de usar el artefacto. Esto eliminará el gas hidrógeno acumulado. Dado que el gas hidrógeno es inflamable, no fume ni use ninguna llama abierta durante este proceso.
· No introduzca las manos en la lavadora si la cuba, el tambor, el agitador o cualquier pieza interior del artefacto se encuentra en movimiento. Antes de cargar, descargar o agregar artículos, presione Inicio/ Pausa y espere que la cuba o el tambor se detengan por completo antes de introducir las manos en el interior.
· Este artefacto no ha sido diseñado para ser utilizado por personas con capacidades físicas, sensoriales o mentales disminuidas (incluidos niños) o que no cuenten con la experiencia o los conocimientos necesarios para operarlo, salvo que una persona responsable de su seguridad les brinde la supervisión o la instrucción pertinente en cuanto al uso del artefacto.
· No permita que niños o mascotas jueguen con el electrodoméstico, sobre o dentro de éste. Es necesaria la supervisión cuando el electrodoméstico es utilizado cerca de niños o mascotas.
· Mantenga los productos de lavandería lejos del alcance de los niños. Para evitar lesiones a las personas, preste atención a todas las advertencias que figuran en las etiquetas de los productos.
· Repare o reemplace de inmediato todos los cables de alimentación deshilachados o dañados de otra forma. No use un cable que exhiba roturas o abrasión en su longitud o en sus extremos.
· Nunca desconecte el artefacto tirando del cable de alimentación. Sujete siempre con firmeza el enchufe y tire derecho para extraerlo del tomacorriente.
· No use un cable de extensión ni un adaptador con este artefacto.
· No sujete el cable de alimentación ni toque los controles del artefacto con las manos húmedas.
· No modifique ni extienda el cable de alimentación.
ESPAÑOL
INSTRUCCIONES DE SEGURIDAD 5
· Si se daña el cable de electricidad, solo el fabricante está autorizado para reemplazarlo, o bien su agente de servicio técnico o una persona de calificación similar para prevenir riesgos.
· No coloque prendas aceitosas o grasosas, candelas o materiales inflamables encima del artefacto. · Mantenga el área debajo de los artefactos y sus alrededores libre de materiales combustibles (pelusa,
papel, trapos, etc.), gasolina, productos químicos y otros vapores o líquidos inflamables. · No almacene ni use gasolina u otros líquidos o vapores inflamables cerca de este artefacto ni de ningún
otro.
· No mezcle cloro con amoniaco o ácidos, como por ejemplo, vinagre. Siga las instrucciones del envase cuando utilice productos de lavandería. Su uso incorrecto puede producir gases venenosos, los cuales pueden ocasionar lesiones graves o la muerte.
· Nunca utilice productos químicos agresivos, limpiadores abrasivos ni solventes para limpiar la lavadora. Estos productos arruinarán el acabado.
· No lave artículos que hayan sido previamente limpiados, lavados o manchados con gasolina, solventes de limpieza en seco, aceite vegetal o de cocina u otras sustancias inflamables o explosivas, ni artículos a los cuales se haya sumergido en estos productos, ya que los mismos emiten vapores que pueden inflamarse o explotar.
· No agregue gasolina, solventes de limpieza en seco ni otras sustancias explosivas o inflamables al agua del lavado. Estas sustancias emiten vapores que pueden inflamarse o explotar.
· En el caso de que se produzca una fuga de gas (gas propano, gas licuado de petróleo, etc.), no ponga en funcionamiento este artefacto ni ningún otro. Abra una puerta o una ventana para ventilar el área de inmediato.
· No utilice indebidamente los controles.
· Asegure la manguera de drenaje de forma segura en su lugar a manera de evitar inundaciones.
· No maltrate la tapa (puerta), no se siente ni se pare sobre ella.
· Al cerrar la tapa (puerta), mantenga sus manos y objetos extraños lejos del área de la tapa (puerta) y del picaporte.
· Siempre revise el interior del aparato para verificar que no haya objetos extraños.
MANTENIMIENTO
· No repare ni reemplace ninguna parte del electrodoméstico. Todas las reparaciones deben ser realizadas por personal de servicio calificado a menos que se recomiende específicamente en este manual del propietario. Utilice sólo piezas de fábrica autorizadas.
· Desconecte el artefacto del suministro eléctrico antes de limpiarlo o de realizar cualquier tipo de mantenimiento que pueda realizar el usuario. Colocar los controles en la posición de apagado no desconecta el artefacto del suministro eléctrico.
· Quite el polvo o los materiales extraños de las clavijas del enchufe de alimentación.
· No desarme ni repare el artefacto por su cuenta.
· Remueva la tapa (puerta) previo a que el electrodoméstico sea retirado para servicio o eliminación a manera de evitar que niños o animales pequeños queden atrapados dentro.
· Asegúrese de que el cajón dispensador o la tapa (puerta) esté cerrada todo el tiempo cuando no esté agregando productos de lavado.
INSTRUCCIONES DE CONEXIÓN A TIERRA
· La conexión inadecuada del conductor de conexión a tierra puede resultar en riesgo de choque eléctrico. Pregunte a un electricista calificado o al personal de servicio si no está seguro si el artefacto está adecuadamente conectado a tierra. No modifique el enchufe que viene con el artefacto. Si no cabe en el contacto, pida que un electricista calificado instale un contacto apropiado.
· El artefacto debe estar conectado a tierra. En caso de funcionamiento defectuoso o avería, la conexión a tierra reduce el riesgo de choque eléctrico al establecer una ruta de menor resistencia para la corriente eléctrica. El artefacto viene equipado con un cable eléctrico que tiene un conductor para conexión a tierra y un enchufe con conexión a tierra. El enchufe debe ser conectado a un contacto apropiado que esté instalado y conectado a tierra de acuerdo con todos los códigos y ordenanzas locales.
6 INSTRUCCIONES DE SEGURIDAD
PRECAUCIÓN
Para reducir el riesgo de lesiones leves o moderadas a personas, el mal funcionamiento o daño al producto o propiedad cuando use este producto, siga las precauciones básicas, incluido lo siguiente:
INSTALACIÓN
· Instale el producto sobre un piso firme y nivelado.
FUNCIONAMIENTO
· No coloque ningún objeto encima del artefacto. · Cierre las llaves de agua y desconecte el artefacto si este no será usado por un periodo de tiempo
prolongado, por ejemplo, durante las vacaciones. · SIEMPRE siga las instrucciones para cuidado de los tejidos suministradas por el fabricante. · Use suavizantes o productos para eliminar la electricidad estática solamente según las recomendaciones
del fabricante. · No combine productos de lavandería en una misma carga a menos que este uso se especifique en la
etiqueta · No toque el agua de desagüe, ya que podría estar caliente. · Si la manguera de desagüe y la manguera de suministro de agua se congelan en invierno, descongélelas
antes de usar el artefacto. · No almacene ni vierta limpiadores, blanqueadores (blanqueador con cloro, blanqueador oxigenado, etc.) ni
detergentes líquidos encima del artefacto. Si lo hace, podría ocasionar corrosión, decoloración o daño de la superficie del artefacto. · Prendas o articulos impermeables o resistentes al agua deben ser lavados solamente en el ciclo Impermeables. (Ej., Prendas resistentes al agua, funda para colchones, ropa para exteriores, tapetes plásticos, etc.) De lo contrario podría sufrir una herida o causarle daños a la lavadora, prendas, paredes, piso y objetos circundantes debido a la vibración anormal.
GUARDE ESTAS INSTRUCCIONES
DESCRIPCIÓN GENERAL DEL PRODUCTO 7
DESCRIPCIÓN GENERAL DEL PRODUCTO
Partes
9
ESPAÑOL
1 Dispensador de Detergente 3 Cuba
2
Compartimiento de blanqueador líquido
4 Tapa (puerta)
Accesorios
Accesorios incluidos
5 Panel de control 6 Patas de nivelación
7 Entradas de Agua 8 Cable de Alimentación 9 Manguera de Drenaje
Correa
Accesorios requeridos
Mangueras de Agua Caliente y Fría
NOTA · Las ilustraciones en esta guía pueden diferir de los componentes y accesorios reales, los cuales están sujetos a
cambios sin previo aviso por parte del fabricante a fin de introducir mejoras en el producto. · Para su seguridad y para prolongar la vida útil del producto, use solo componentes autorizados. El fabricante no se
hace responsable del mal funcionamiento del producto o de accidentes provocados por el uso de componentes o piezas no autorizados adquiridos por separado.
8 INSTALACIÓN
INSTALACIÓN
Herramientas necesarias
Pinzas
Destornillador de hoja plana
Nivel
Descripción general de la instalación
Lea las siguientes instrucciones de instalación inmediatamente después de adquirir este producto o transportarlo a otra ubicación.
Eligiendo la ubicación adecuada.
Desempacando y removiendo el material de transporte.
Conectando las lineas de agua.
Conectando la manguera de drenaje.
Nivelado de la lavadora
Conexión al suministro eléctrico
PRUEBA! Prueba de la lavadora
INSTALACIÓN 9
Especificaciones del producto
La apariencia y las especificaciones detalladas en este manual podrían variar debido a mejoras constantes en el producto.
Requisitos eléctricos Presión de agua mín./máx.
Dimensiones
Peso neto Velocidad máx. de centrifugado
120 V CA, 60 Hz
20 120 psi (138 – 827 kPa)
27″ (Ancho) X 28 3/8″ (Profundidad) X 44 1/2″ (Altura), 57 1/4″ (Altura con la puerta abierta) 68.6 cm (Ancho) X 72.1 cm (Profundad) X 113 cm (Altura), 145.3 cm (Altura con la puerta abierta)
127.9 lbs. (58.0 kg)
950 RPM (±50 rpm)
ESPAÑOL
ADVERTENCIA
· El traslado o la instalación del artefacto requieren de dos o más personas. El incumplimiento de estas instrucciones podría causar lesiones.
· Almacene e instale el artefacto donde no esté expuesto a temperaturas bajo cero ni a la intemperie. El incumplimiento de esta advertencia puede causar daños al producto o las piezas, lesiones graves, incendios, descargas eléctricas o la muerte.
· Conecte la lavadora a tierra adecuadamente, de acuerdo con todos los códigos y las ordenanzas vigentes. El incumplimiento de esta advertencia puede causar lesiones graves, incendios, descargas eléctricas o la muerte.
· Para reducir el riesgo de descargas eléctricas, no instale el artefacto en sitios húmedos. El incumplimiento de esta advertencia puede causar lesiones graves, incendios, descargas eléctricas o la muerte.
· Para garantizar una circulación de aire adecuada, no bloquee la abertura grande que se encuentra en la parte inferior de la
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