NekTek NM06 Neck Massager with Travel Bag NNM0601BK B07TB5PXGH FAQs
Frequently Asked & Questions
Does this massager allow you to set the direction so it does not automatically change?
Yes, this neck massager will automatic transfer clockwise and counterclockwise (1 minute), you can also change the direction by pressing the direction button.
What’s the power supply work with?
110-240V
Is it cordless?
No, it’s cordless, you need to plug the adarpter for use.
My massager is not working or turning on
– Try to plug the unit to another working outlet (multiple outlets if possible)
– Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn’t light up, AC adapter is possibly defective)
– To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn’t work, ask for a video recording showing the issue (if possible especially for new orders)
How long the warranty is?
12 months.
