Kodak i3000 Series Scanners Reference Guide
Codes
| Code | LED | Explanation |
| U1 | Red | Check the imaging guides. |
| U2 | Red | Ink cartridge missing. |
| U3 | Red | Document too long. |
| U6 | Red | Scanner cover open. |
| U7 | Red | • Too much paper is in the input tray. • The feed module is not inserted properly. |
| U8 | Red | Multifeed stop. |
| U8 | Green flash | Multifeed paused; waiting for user input. |
| U9 | Red | Document jam or the paper path is blocked. |
| U41, U42 | Red | Calibration failed. Try the calibration again. If it fails again, call Service. |
| U51 | Red | Timeout: USB disconnected while scanner was running. Rescan documents. |
| U52 | Red | Timeout. Rescan documents. |
| U53 | Red | USB speed is not supported. Be sure you are using a USB 2.0 (or higher) connection. |
| U55 | Red | USB events over threshold. Rescan documents. |
| U56 | Red | Image capture already started. Rescan documents. |
| U57 | Red | Image footer is missing. Rescan documents. |
| Exx | Red | • Be sure all cables are connected properly. • Turn power off and then on again. If problem persists, call Service. |
Clean the transport, rollers and background strips
Running a transport cleaning sheet and clean the imaging guides
Cleaning the flatbed glass
(for the i3250/i3450 Scanners only)
Replace pre-separation pad – Replace separation roller
Pre-separation Pad
Separation Roller
See the User’s Guide for feed module and front transport roller replacement procedures.
Supplies and Accessories
| CAT No. | Description |
| 129 9676 | Feeder Consumables Kit |
| 136 4421 | Black Background Strip |
| 896 5519 | Staticide Wipes for Kodak Scanners* |
| 169 0783 | Transport Cleaning Sheets |
| 826 6488 | Brillianize Detailer Wipes |
| 853 5981 | Roller Cleaning Pads |
| 818 3386 | Black Ink Cartridge |
| 159 6832 | Red Ink Cartridge |
| CAT No. | Accessories |
| 132 4391 | Printer Accessory |
| 189 4351 | Kodak A3 Flatbed Accessory |
| 119 9470 | Kodak Legal Size Flatbed Accessory |
| 176 3325 | Flatbed Background for the i3000 Series Scanners |
| 176 3218 | Printer Carrier |
| 135 3226 | Document Extenders |
To order supplies contact your scanner supplier.
* Staticide Wipes are not available in all regions.
IMPORTANT:
- The Roller Cleaning Pad contains sodium lauryl ether sulfate which can cause eye irritation. Refer to the MSDS for more information.
- Staticide Wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures. Refer to the Material Safety Data Sheet (MSDS) for more information (www.kodakalaris.com/go/MSDS).
Support Information
www.kodakalaris.com/go/IMsupport
When contacting support, have the following available:
- A description of your problem
- Scanner model and serial number
- Computer configuration
- Software application you are using
Kodak Alaris Inc.
2400 Mount Read Blvd.
Rochester, NY 14615
© 2015 Kodak Alaris, Inc. All rights reserved
A-61787 / Part #5K4972 November 2015
The Kodak trademark and trade dress are used under license from Eastman Kodak Company.
Scanner Support and Drivers | Kodak Alaris
