Wightman Eero Mobile App User Guide

Mobile App
User Guide How-to guide
Getting started with your
eero mobile app.

INTRODUCTION

Ready right out of the box.
The eero mobile app can help you set up your wifi in minutes. Simply download the eero mobile app, plug your eero device into your modem, and the eero mobile app will
guide you through the setup.
Whether you’re new to the eero mobile app or just need a refresher, this document will help guide you through basic features to set up and manage your eero network.

Create an account

Upon first opening the eero mobile app, you will be prompted to create an account through a guided setup process.
Make sure you have the following to get started:

• Mobile device with a data connection. (If you don’t have access to a data connection, see our workaround instructions here.)
• eero mobile app.
• At least one eero gateway (the eero Beacon can only be added to an existing network).
• Internet service provided into your home.
• Cable or DSL modem. 

Network setup

Your gateway is the primary eero device connected to your modem and is needed to establish your network. The eero mobile app will guide you through setting up your eero gateway in the following steps. 

Add a device

You can add additional eero 6 series devices and eero Beacons to extend your network. eero 6 series devices can join your network wirelessly or using an Ethernet connection.

Remove a device

eero devices can be removed from the network in a few simple steps.

Profiles

Create profiles so that you can set custom schedules, control internet access, and apply content filters by profile.
Create a profile from the Home tab in the eero mobile app. 

Guest network

eero allows you to use a guest network to share your home wifi with others.
Note: You can disable the guest network at any time by following the steps below and toggling Enable to Off. Any devices connected to the guest network will lose connectivity.

Pausing wifi devices

Pause your wifi network by setting schedules for specific profiles or devices. 

Data Usage

View data usage on your wifi network, including by device or profile. 

Speed test

The speed test analyzes your upload and download speeds from your gateway eero.

Update password

Easily change your wifi network password as needed.

Software update

Help ensure your wifi network is always up to date.
Note: If there is a software upgrade available for your network, follow these instructions to start the upgrade process.

Notifications

Manage which notifications you receive in the eero mobile app. 

For troubleshooting and further support visit wightman.ca/support

1-888-477-2177 
wightman.ca