Jabra Elite 7 Active In-ear Bluetooth Earbuds User Manual (+ PDF)

Jabra Elite 7 Active in-Ear Bluetooth Earbuds

Welcome

Thank you for using the Jabra Elite 4 Active. We hope you will enjoy it!

Jabra Elite 4 Active Features

Secure fit for active lifestyles. With ergonomic, wing-free design.
Everyday durability. IP57-rated water and sweatproof protection with a 2-year warranty*.
Active Noise Cancellation (ANC). Block intrusive sounds and stay in the zone.
Your music your way. Boost the bass or turn up the treble with the customizable equalizer.
Stay alert with HearThrough. Hear what’s going on around you.
Clear calls in noisy places. 4 microphones for great call clarity on the go.
Small on size. Big on power. Up to 7 hours in the buds, and up to 28 hours with the case + fast charge.
Use either earbud with mono mode.
Seamless connectivity. Alexa Built-in or Spotify Tap playback, and Google Fast Pair**.

* Against failure from dust and water with Jabra Sound+ app registration
** Alexa Built-in, Spotify Tap playback and Google Fast Pair compatible with Android OS 6.0 or higher

Jabra Elite 4 Active overview

Jabra Elite 4 Active earbuds
Charging case

Included accessories

EarGels USB-C charging cable

How to wear

Carefully insert each earbud into your ear. Position the microphones on the earbuds towards your mouth.

Changing EarGels
For the optimal audio experience, it is recommended to try each of the different EarGel sizes. The fit should feel light and comfortable in your ear. The medium EarGels are pre-mounted on the earbuds.

How to charge

The Jabra Elite 4 Active offers up to 7 hours of battery and up to 28 hours with the charging case and fast charge.

Charging the earbuds

Place the earbuds in the charging case and close the lid. It takes up to 2 hours to fully recharge the earbuds.
When the charging case lid is opened with the earbuds inside, the LEDs on the earbuds will light up red, yellow or green to indicate the battery status of the earbuds. The LED on the front of the charging case indicates the battery status of the charging case.

Fast charge the earbuds

Placing the earbuds in the charging case for 10 minutes when they are at low battery will fast charge the earbuds, offering up to 60 minutes of battery. Fast charging the earbuds requires that the charging case has a minimum of 30% battery.
You can see the current battery status of the earbuds using the Jabra Sound+ app.

Charging the charging case using a USB

Plug the supplied USB-C charging cable into the charging case and a USB-A power supply or wall charger. It takes up to 3.5 hours to fully charge the earbuds and the charging case (depending on the charger used).
It is recommended to use a power supply with 5V +-0.25V and maximum charging current below 2A. It is not recommended to charge the earbuds or charging case using a wall charger with a higher voltage.

What the LEDs mean

BATTERY STATUS WHEN OPENING CHARGING CASE

High battery
Medium battery
Low battery
Critically low battery (earbuds not charging)

CHARGING CASE STATUS WHEN CONNECTED WITH USB CABLE

High battery
Medium battery
Low battery
Fully charged

How to pair

Pairing with a mobile device

Power on the earbuds by removing them from the charging case. Alternatively, press the Left and Right buttons to power the earbuds on.
Press and hold (3 sec) the Left and Right buttons simultaneously until the earbud LED flashes blue. The earbuds will now be ready to pair to your phone.
Go to the Bluetooth settings on your smartphone and select the Jabra Elite 4 Active from the list of available devices to complete the pairing.

How to use

Power the earbuds on/off

Place the earbuds in the charging case to power off. Remove the earbuds from the charging case to power on.
To power off the earbuds manually, press both the Left and Right buttons simultaneously. To power off an earbud in mono mode, press and hold the button on the earbud for 5 seconds.
To power on the left or right earbud manually, press the Left or Right button.

Music controls

Left earbud	Function	Right earbud
	Play/pause music	Press the Right button when not on a call
	Volume up	Press and hold the Right button
Press and hold the Left button	Volume down
	Next track	Double-press the Right button when listening to music
	Restart track or previous track	Triple-press the Right button when listening to music Repeat to skip to the previous track

Call controls

Left earbud	Function	Right earbud
Press the Left or Right button	Answer call	Press the Left or Right button
Double-press the Left or Right button	End/reject call	Double-press the Left or Right button
Press the Left or Right button	Mute/unmute microphone	Press the Left or Right button
	Volume up	Press and hold the Right button
Press and hold the Left button	Volume down

Voice assistant controls

Left button

Voice assistant

Jabra-Elite-7-Active-in-Ear-Bluetooth-Earbuds-17

Activate Voice assistant

(Siri, Google Assistant, Amazon Alexa*)

Double-press the Left button when not on a call

* Alexa voice assistant and features only available for Android version 6.0 or higher

Active Noise Cancellation

Active Noise Cancellation (ANC) counters noise by detecting and analyzing the pattern of incoming sound, and then generating an anti-noise signal to cancel noise out. As a result, you experience a reduced level of surrounding noise during music and media playback.

Left button

Active Noise Cancellation

Cycle between HearThrough, ANC and Off

Press the Left button when not on a call

ANC is disabled by default and can enable and personalized using the Jabra Sound+ app. A firmware update may be required to enable ANC.

HearThrough
HearThrough lets you pay attention to your surroundings and engage in conversation, when not on a call, without needing to remove the earbuds. The microphones pick up surrounding sounds and transmit them to the speakers.

Left button

HearThrough

Cycle between HearThrough, ANC, and Off

Press the Left button when not on a call

HearThrough can be adjusted using the Jabra Sound+ app. A firmware update may be required to adjust HearThrough.One-touch Spotify playback
When configured using the Jabra Sound+ app on an Android device, it is possible to control one-touch Spotify playback using the left earbud.
One-touch Spotify playback is off by default and is available for Android devices.

Left button

Spotify

Resume last played Spotify song

Double-press the Left button when not listening to music or on a call

Play Spotify recommended song

Double-press the Left button when Spotify is open

Sidetone
Sidetone enables you to hear your own voice when you are on a call. The benefit of Sidetone is that it enables you to determine how loud you are speaking.
Sidetone is on by default during calls and can be turned on/off using the Jabra Sound+ app.
Mono earbud mode
The right or left earbud can be used individually for music playback or for calls. To activate mono earbud mode, place the unused earbud into the charging case.

Left button	Left earbud only
	Play/pause music	Press the Left button when listening to music
	Answer call	Press the Left button
	End/reject call	Double-press the Left button
	Mute/unmute microphone	Press the Left button when on a call
	Activate Voice assistant or one-touch Spotify playback	Double-press the Left button when not on a call
	Adjust volume	Use the volume controls on the paired mobile device

Right button	Right earbud only
	Play/pause music	Press the Right button when listening to music
	Answer call	Press the Right button
	End/reject call	Double-press the Right button
	Mute/unmute microphone	Press the Right button when on a call
	Next track	Double-press the Right button when listening to music
	Restart track or previous track	Triple-press the Right button when listening to music Repeat to skip to the previous track
	Adjust volume	Use the volume controls on the paired mobile device

The left and right earbuds will automatically relink when both are placed in your ears.
Sleep mode
To conserve battery, the earbuds will automatically power off when they are out of range of your mobile device for 15 minutes and are not in the charging case, or when they have been inactive for 30 minutes.
To power the earbuds on, press the Left and Right buttons. Alternatively, place the earbuds in the charging case and then take them back out.
Multiple call handling
The earbuds can accept and handle multiple calls at the same time.

Multiple call handling

End current call and answer incoming call

Press the Left or Right button

Reject incoming call, when on a call

Double-press the Left or Right button

Update firmware

The Jabra Elite 4 Active can be updated to the latest firmware version using the Jabra Sound+ app.
If notifications are enabled in Jabra Sound+, you will receive an automatic notification when a firmware update is available. Follow the instructions in the app to firmware update the earbuds.
Reset the earbuds
Resetting the earbuds clears the list of paired devices and resets all settings.

Place both earbuds in the charging case.
Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LEDs on the earbuds flash magenta.
When the LEDs stop flashing magenta the earbuds have been reset.

The earbuds will need to be repaired to your mobile device. Remember to delete/forget the pairing in the Bluetooth menu on your mobile device.

Jabra Sound+ appSupport

FAQ

View the FAQs on Jabra.com/help/elite4active

How to care for your earbuds

Always store the earbuds in the charging case and safely protected.
To prevent the depletion of the battery lifetime or capacity, avoid storing the earbuds in hot or cold environments, such as a closed car in summer, or in winter conditions.
It is recommended to store the earbuds between -20°C and 45°C (-4°F and 113°F).
Do not store the earbuds for extended periods of time without recharging them (max. three months).
If the earbuds or the charging case become dirty, it is recommended to clean them with a soft, lint-free cloth that has been dampened with clean water.
It is recommended to use a power supply with 5V +-0.25V and a maximum charging current below 2A. It is not recommended to charge the earbuds or charging case using a wall charger with a higher voltage.

Replacement accessories

Replacement or additional accessories can be purchased online at jabra.com/accessories.
Left and right earbud set
Charging case
EarGels USB-C charging cable

Using replacement earbuds

Pair the replacement earbuds to your mobile device (see section 6.1)
Update the earbud firmware using the Jabra Sound+ app.

FAQS

Using a replacement charging case

Before using a replacement charging case, it is recommended to charge it for 1 hour.

Do these earbuds support multipoint or automatic device switching and can each earbud be used individually from the case?

We anticipate that multi-use will be available via a firmware update after the initial release of the Jabra Elite 7 Pro and Elite 7 Active. You can use either earbud independently.

when in mono mode can either earbuds be used for calls or just the right?

Either earbuds

can be used for phone calls or listening to music.

Does the Elite 7 Active have wireless charging?

Yes, the Jabra Elite 7 Active offers wireless charging.

What is the main difference between the elite pro and the active?

The differences are that the Jabra Elite 7 Active has ShakeGrip™ while the Elite 7 Pro does not. For more information regarding ShakeGrip, please click on this direct link: https://www.jabra.com/supportpages/jabra-elite-7-active/100-99171703-98/faq/What-is-Jabra-ShakeGrip. The Jabra Elite 7 Pro includes MultiSensor Voice™, and the Jabra Elite 7 Active does not. MultiSensor Voice is a new technology that automatically cancels out wind noise when you are on a call. It combines four powerful microphones, an advanced Voice Pick Up (VPU) sensor in each earbud, and unique Jabra algorithms.

Do the 7 active have physical buttons or touch controls? There have been a lot of contradicting info about this.

The buttons on the Jabra Elite 7 Active earbuds are physical buttons (not touch control).

I’m not asking if the sound quality is wonderful in the earbuds, but if there’s any difference in the sound quality between the 7 pros and 7 ea’s…?

We do not expect the audio quality of the Jabra Elite 7 Active and Jabra Elite 7 Pro to be different. Both devices have 6mm (0.2in) speakers with a speaker bandwidth of 20Hz – 20000Hz when listening to music.

When will the Elite 7 come with 12mm drivers?

The Jabra Elite 7 Active features four 6mm speakers.

Is there any difference in the sound/music quality between the 7 Pro and the 7 Elite Active?

The Jabra Elite 7 Pro and the Jabra Elite 7 Active both offer wonderful audio quality. If you have any other questions, please contact the Jabra Support Team: https://www.jabra.com/support/.

Can these be used effectively in the shower?

We do not recommend wearing the Jabra Elite 7 Active while in the shower. Even though it is rated IP-57 against dust and water ingress, chemicals in water and soaps can harm the product.

Do these work with the iPad mini 4?

All Jabra Bluetooth devices follow the independent Bluetooth specification and will work with any compatible device that also follows the standard.

I lost the right earbud only (navy). i would like to buy the right earbud if possible. do you know where can i buy it?

Individual components can be purchased via the Jabra website. IMO Jabra is the best manufacturer of earbuds which includes a 2-year warranty.

do they tell you who is calling?

This may be possible if your smartphone offers this feature but we cannot guarantee full functionality. The Jabra Elite 7 Active supports a Hands-Free Profile. HFP is a standard Bluetooth profile that is implemented in all Jabra Bluetooth products. HFP provides a headset with the capabilities to:
• Redial the last number*
• Use call waiting
• Use voice dialing**
*Not supported by Jabra Eclipse or Jabra Talk 55.
**Only when paired with a smartphone that supports the same Bluetooth profile.

Do warranty and technical support exit/works if i am in brazil? or they are only offered in us?

We kindly suggest purchasing a Jabra device in the region you are located in. Thank you! The Jabra Support Team: https://www.jabra.com/support?_ga=2.253972680.1757199639.1633812566-1950060039.1633812564 is here to help you.

Will these work with my iPhone 12 mini?

Yes, the Jabra Elite 7 Active will pair with your iPhone 12 mini.