QUICK START GUIDE
Welcome!
Get started

- Download the Globe Suite™ app from the App Store or Google Play to your mobile device.
- Launch the Globe Suite™ app.
- To register, enter your email address. Create a password, then log in to the app.
OR - Login if you already have an account.
Verify your network

- Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel.
- Consult your router documentation for detailed instructions on how to change wireless settings.
- Once your devices have been successfully paired, you can switch back to the mixed-mode or use a cellular data network to control your smart products.

3a Add a device
- Insert your smart plug.
- Select the ”+“ symbol on the top right-hand corner.
- Select smart plug and follow the instructions within the app.
- If the connection fails, try using AP mode.
3b Add a device: AP mode
On the “Add a device” page select AP mode on the top right-hand corner and follow the instructions within the app.
Scan mode
- If the connection fails, try scan mode. Select the “+” symbol on the top right-hand corner.
- Select “Scan”. Follow instructions within the app.
- You’re good to go!
Setup voice assistance

- Instructions in the Globe Suite™ app:
Select “Profile”, select “Integration”, choose your voice assistant and follow instructions.
Did you know?
Most modern routers are dual-band meaning they support both 2.4 GHz and 5 GHz channels.
The most common wireless options are:
Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID.
The device will choose which to connect to based on multiple variables (congestion, distance to router etc.).
2.4 GHz: Broadcast only on this channel. 5 GHz: Broadcast only on this channel.
Dual 2.4 and 5 GHz using separate SSIDs: The router will broadcast both channels and the user manually decides which to connect to.
Note: This product only supports 2.4g WiFi
Have a question?
We can help!
![]() | www.globe-electric.com/smart |
| [email protected] | |
![]() | Visit the FAQ page in the app |
| Check us out on YouTube |
https://globe-electric.com/smart/
Globe Electric Company 50151*/50029*_QSG 09-003-20





















