Sharp Mx-c528p Printer User Guide

MX-C528P Printer

Product Information

The product is a printer that allows users to print documents
from both computers and mobile devices. It supports various types
of paper, including labels, card stock, envelopes, and regular
printing paper. The printer also offers features such as AirPrint
for wireless printing from Apple devices and Print and Hold for
secure printing of confidential documents.

Product Usage Instructions

Printing from a Computer

1. Open the document you want to print on your computer.
2. Click on “File” and select “Print”.
3. If necessary, adjust the print settings.
4. Click “Print” to print the document.

Printing from a Mobile Device using AirPrint

1. Launch a compatible application or select a document from your
   file manager on your mobile device.
2. Tap the share icon and then select “Print”.
3. Select a printer.
4. If necessary, adjust the print settings.
5. Print the document.

Printing Confidential and Other Held Jobs

For Windows users:

1. With a document open, click on “File” and select “Print”.
2. Select a printer and click on “Properties”, “Preferences”,
   “Options”, or “Setup”.
3. Click on “Print and Hold”.
4. Select “Use Print and Hold” and assign a user name.
5. Select the print job type (Confidential, Repeat, Reserve, or
   Verify). If selecting Confidential, secure the print job with a
   personal identification number (PIN).
6. Click “OK” or “Print”.
7. From the printer home screen, release the print job.

For Macintosh users:

Using AirPrint:

1. With a document open, choose “File” and select “Print”.
2. Select a printer and choose “PIN Printing” from the drop-down
   menu following the Orientation menu.
3. Enable “Print with PIN” and enter a four-digit PIN.
4. Click “Print”.
5. From the printer home screen, release the print job by
   selecting Held jobs > your computer name > Confidential >
   enter the PIN > select the print job > Print.

Using the print driver:

1. With a document open, choose “File” and select “Print”.
2. Select a printer and choose “Print and Hold” from the drop-down
   menu following the Orientation menu.
3. Choose “Confidential Print” and enter a four-digit PIN.
4. Click “Print”.
5. From the printer home screen, release the print job by
   selecting Held jobs > your computer name > Confidential >
   select the print job > enter the PIN > Print.

Maintaining the Printer

Replacing a Toner Cartridge

1. Open door B on the printer.
2. Remove the used toner cartridge.
3. Unpack the new toner cartridge.
4. Insert the new toner cartridge.
5. Close door B.

Loading Trays

CAUTION–TIPPING HAZARD: To reduce the risk of
equipment instability, load each tray separately. Keep all other
trays closed until needed.

1. Remove the tray from the printer. Note: Do not remove trays
   while the printer is busy to avoid jams.
2. Adjust the guides to match the size of the paper you are
   loading. Use the indicators on the bottom of the tray to position
   the guides.
3. Flex, fan, and align the paper edges before loading.

Loading the Multipurpose Feeder

1. Open the multipurpose feeder on the printer.
2. Adjust the guide to match the size of the paper you are
   loading.
3. Flex, fan, and align the paper edges before loading.
4. Insert the tray into the printer.
5. If necessary, set the paper size and type to match the paper
   loaded in the tray.

Warning–Potential Damage: Do not use envelopes
with stamps, clasps, snaps, windows, coated linings, or self-stick
adhesives. Make sure that the leading edge of the paper or
specialty media is properly aligned with the separator dam to avoid
paper pick problems.

Quick Reference
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. 1 From the document that you are trying to print, open the Print
dialog. 2 If necessary, adjust the settings. 3 Print the document.
Printing from a mobile device
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrintcertified printer. Notes:
· Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet.
· This application is supported only in some Apple devices. 1 From your mobile device, select a document from your file
manager or launch a compatible application. 2 Tap the share icon, and then tap Print. 3 Select a printer.
If necessary, adjust the settings. 4 Print the document.

Printing from a mobile device using WiFi Direct®
WiFi Direct® is a printing service that lets you print to any WiFi Directready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see “Connecting a mobile device to the printer” on page 6.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following: · Tap > Print.
· Tap > Print. · Tap > Print. 3 Select a printer, and then adjust the settings, if necessary. 4 Print the document.
Printing confidential and other held jobs
For Windows users 1 With a document open, click File > Print. 2 Select a printer, and then click Properties, Preferences,
Options, or Setup. 3 Click Print and Hold. 4 Select Use Print and Hold, and then assign a user name. 5 Select the print job type (Confidential, Repeat, Reserve, or
Verify). If you select Confidential, then secure the print job with a personal identification number (PIN). 6 Click OK or Print. 7 From the printer home screen, release the print job.
· For confidential print jobs, touch Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print.
· For other print jobs, touch Held jobs > select your user name > select the print job > configure the settings > Print.
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For Macintosh users
Using AirPrint
1 With a document open, choose File > Print.
2 Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.
3 Enable Print with PIN, and then enter a fourdigit PIN. 4 Click Print.
5 From the printer home screen, release the print job. Touch Held jobs > select your computer name > Confidential > enter the PIN > select the print job > Print.
Using the print driver
1 With a document open, choose File > Print.
2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
3 Choose Confidential Print, and then enter a fourdigit PIN. 4 Click Print.
5 From the printer home screen, release the print job. Touch Held jobs > select your computer name > Confidential > select the print job > enter the PIN > Print.

Maintain the printer
Replacing a toner cartridge
1 Open door B.

2 Remove the used toner cartridge.

4 Insert the new toner cartridge.

3 Unpack the new toner cartridge. 2

5 Close door B.
Loading trays
CAUTION–TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid jams, do not remove trays while the printer is busy.

· For plain paper, make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.

2 Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side faceup. · For onesided printing, load letterhead faceup with the header toward the front of the tray. · For twosided printing, load letterhead facedown with the header toward the back of the tray. · Do not slide paper into the tray.
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· For envelopes and other specialty media, make sure that the stack height is below the dashed line. Overfilling may cause paper jams.

Loading the multipurpose feeder
1 Open the multipurpose feeder.

3 Flex, fan, and align the paper edges before loading.
4 Load the paper. · Load paper and card stock with the printable side facedown and the top edge entering the printer first.

5 Insert the tray.
If necessary, set the paper size and type to match the paper loaded in the tray.

2 Adjust the guide to match the size of the paper that you are loading.

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· Load envelope with the flap side up and against the right side of the paper guide. Load European envelopes with the flap entering the printer first.
Warning–Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. Note: To avoid paper pick problems, make sure that the leading edge of the paper or specialty media is properly aligned with the separator dam.

5 From the Paper menu in the control panel, set the paper size and type to match the paper loaded in the multipurpose feeder.
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: 1 From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type > select a paper source. 2 Set the size and type of the specialty media.
Updating firmware
To enhance printer performance and fix issues, update the printer firmware regularly. 1 Open a web browser, and then type the printer IP address in
the address field. Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Update Firmware. 3 Do either of the following:
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· Click Check for updates > I agree, start update. · Upload the flash file.
a Browse to the flash file. b Click Upload > Start.
Configuring WiFi Direct
Wi-Fi Direct® allows wireless devices to connect directly to a WiFi Directenabled printer without using an access point (wireless router).
Before you begin, make sure that:
· A wireless module is installed on your printer. · Active Adapter is set to Auto. From the home screen, touch
Settings > Network/Ports > Network Overview > Active Adapter.
1 From the home screen, touch Settings > Network/Ports > WiFi Direct.
2 Configure the settings. · Enable WiFi Direct–Enables the printer to broadcast its own WiFi Direct network. · WiFi Direct Name–Assigns a name for the WiFi Direct network.
· WiFi Direct Password–Assigns the password for negotiating the wireless security when using the peertopeer connection.
· Show Password on Setup Page–Shows the password on the Network Setup Page.
· Auto-Accept Push Button Requests–Lets the printer accept connection requests automatically.
Note: Accepting pushbutton requests automatically is not secured.
Notes:
· By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous > Enable Password/PIN Reveal.
· You can see the password of the Wi-Fi Direct network without showing it on the printer display. From the home screen, touch Settings > Reports > Network > Network Setup Page.

Connecting a mobile device to the printer
Before connecting your mobile device, make sure that WiFi Direct has been configured. For more information, see “Configuring WiFi Direct” on page 5.
Connecting using WiFi Direct
Note: These instructions apply only to Android mobile devices.
1 From the mobile device, go to the settings menu. 2 Enable WiFi, and then tap WiFi Direct. 3 Select the printer Wi-Fi Direct name. 4 Confirm the connection on the printer control panel.
Connecting using WiFi 1 From the mobile device, go to the settings menu. 2 Tap WiFi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. 3 Enter the Wi-Fi Direct password.
Connecting the printer to a WiFi network
Before you begin, make sure that: · A wireless module is installed in your printer. · Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter. 1 From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network. 2 Select a WiFi network, and then type the network password.
Note: For printers that are WiFinetworkready, a prompt to set up the WiFi network appears during initial setup.

Clearing jams

Avoiding jams

Load paper properly · Make sure that the paper lies flat in the tray.

Correct loading of paper

Incorrect loading of paper

· Do not load or remove a tray while the printer is printing.
· Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.

· Do not slide paper into the tray. Load paper as shown in the illustration.
· Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes.
· Push the tray firmly into the printer after loading paper. Use recommended paper · Use only recommended paper or specialty media. · Do not load paper that is wrinkled, creased, damp, bent, or
curled. · Flex, fan, and align the paper edges before loading.
· Do not use paper that has been cut or trimmed by hand. · Do not mix paper sizes, weights, or types in the same tray.

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· Make sure that the paper size and type are set correctly on the computer or printer control panel.
· Store paper according to manufacturer recommendations.
Identifying jam locations
Notes: · When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page is cleared. Check your printed output for blank pages. · When Jam Recovery is set to On or Auto, the printer reprints the jammed pages.
Jam locations 1 Standard bin 2 Door A 3 Trays 4 Multipurpose feeder
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Paper jam in trays
1 Remove the tray.
Warning–Potential Damage: A sensor inside the optional tray is easily damaged by static electricity. Touch a metal surface before removing the jammed paper in the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

3 Insert the tray.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder. 2 Pull out the tray. 3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

4 Insert the tray.
Paper jam in the standard bin
Remove the jammed paper. Note: Make sure that all paper fragments are removed.

2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

Paper jam in door A
Paper jam in the fuser area 1 Open door A.
CAUTION–HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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3 Open door A1.

2 Open the isolation unit door.

4 Open the fuser access door.

6 Close and latch the fuser access door. 7 Close door A1, and then close door A.
Paper jam behind door A 1 Open door A.
CAUTION–HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

3 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

5 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

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4 Close and latch the isolation unit door. 5 Close door A.
Paper jam in the duplex area 1 Open door A.
CAUTION–HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

2 Open the duplex cover.

3 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
4 Close the duplex cover, and then close door A. 10