FLO BY MOEN 866216 Smart Sump Pump Monitor User Guide
Before installing your Flo by Moen Smart Sump Pump Monitor, consider the following requirements
- This product monitors any standard indoor stormwater sump pump system up to 1HP. It is not compatible with outdoor pumps, sewage pumps, or well pumps.
- The sump pump crock lid must be able to be removed during installation.
- There must be an electrical outlet (120VAC) with continuous power within 8 ft. of the crock lid.
- A Wi-Fi network (2.4 GHz) is required for use.
- A smartphone (iPhone or Android) with the Moen Plus App installed is required for installation.
- A tape measure is helpful for this installation.
Getting Started
IMPORTANT: Download the Moen Plus App and create an account. The App will walk you through installation and product set-up with a guided step-by-step tutorial. The free Moen Plus App is available on the iOS App or Google Play store or scan the QR code for a direct link
Basic Installation Steps
(Full installation instructions are in the Moen Plus App)
(For DIY install, follow all steps. For professional install, follow steps 1-4, and have homeowner
start at step 5 with downloaded Moen Plus App.)
- Install 9V back-up battery (included) into back of Flo by Moen Smart Sump Pump Monitor.
- Connect smart water Level Sensor and Leak Sensing Disc to Monitor. Place Leak Sensing Disc on ground.
- Plug the Smart Sump Pump Monitor into the outlet and plug your sump pump power cord into the Monitor.
- Position smart water Level Sensor into sump pump crock, only tightening the provided cable ties after sensor placement is complete. Mount above the normal high-water level, aimed at the water surface, making sure the sensor won’t be submerged. For best results, see step-by-step instructions in the App.
- Once product is physically installed, refer to the Moen Plus App for full set-up instructions, to connect your Monitor to Wi-Fi, and finish device and Moen Plus account set-up.
Having Trouble or Need Help?
Contact Moen Customer Support at 1-844-633-8356 or moen.com/contact Learn more about Moen’s smart water products, including FAQs on this product: moen.com/smart-home
Compliance
- This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- CANADA ICES-003(B)/NMB-003(B)
- This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.






















