Sentinel HDi100 Whole House Dehumidifier

Product Information

Important Notes

Your dehumidifier comes with an extensive warranty. For future
reference, write down the model, serial number, and date of
purchase for your dehumidifier. This information is necessary for
seeking assistance in the future and can be found on the data label
on the side of the unit.

Model Number: ALORAIR Sentinel HDi100
Serial Number: ______________
Date of Purchase: ______________

For additional questions concerning your dehumidifier, contact
your local installer or call AlorAir at 888-990-7469.

How It Works

AlorAir dehumidifiers use an integrated humidistat to monitor
the conditioned space. When the relative humidity goes above the
selected setpoint, the dehumidifier will energize. Air is then
drawn across an evaporator coil, which is cooler than the dew point
of air. This means moisture will condense out of the air. The air
is then reheated through the condenser coil and distributed back
into the room.

Installation Requirements

1. Place dehumidifier on a level surface.

2. Set up the drain line.

3. Plug dehumidifier into grounded 15 amp circuit.

Key Functions

1. Power Key
2. Arrow Buttons
3. Continuous Mode
4. Manual Drain Button

Indicator Lights

1. Humidity Display Screen
2. Power Indicator Light
3. Continuous Mode/Auto Defrost Light
4. Compressor Light

Remote Control Instructions

AlorAir Dehumidifiers can be controlled using an optional remote
accessory. The remote connects to your dehumidifier via a 25′ CAT 5
cable, with the integrated sensor giving you multiple options for
monitoring surrounding conditions.

Example #1: Install the dehumidifier in the
laundry room and duct it into the living room. Mount the remote in
the living room and use the remote sensor.

Example #2: Install the dehumidifier in your
crawl space with the remote mounted in your garage. NOTE: The
symbols indicated below only show when the remote is powered
on.

1. On/Off (Power) Button – Press the on/off button to start or
   stop the machine.
2. Up Button/Down Button – Use the up and down arrows to adjust
   the humidity level.
3. Mode – Use the mode button to switch between dehumidifier and a
   ducted application.
4. Temperature – Press the temperature button to display the
   current temperature on the screen.
5. Continuous – Press this button to switch the unit into
   continuous mode. “CONT.” will appear on the display screen.
6. Drain Pump – Use this button if the unit will not be used for
   an extended period of time. This button will remove water from the
   pump reservoir.

Operating Instructions

1. Start the machine by pressing the on/off button.
2. Adjust the settings using the up and down buttons to set the
   desired humidity level.
3. Stop the machine by pressing the on/off button again.
4. Water Drainage – Follow the instructions provided in the
   maintenance section for water drainage.

Unit Diagram

Maintenance

WARNING: Always unplug the unit before doing
any maintenance.

For more detailed instructions, visit www.alorair.com.

Sentinel HDi100
AlorAir Solutions INC.
Add:14752 Yorba Ct Chino CA 91710 US
Specifications subject to change without notice.

TableofContents
Important Notes……………………………………… 2 Warranty Registration………………………………..2 Specifications…………………………………………..3 How it Works………………………………………… 3 Installation Requirements…………………………..3 Installation………………………………………………4 Key Functions…………………………………………4 Indicator Lights………………………………………..5 Remote Control……………………………………….6 Operating Instructions……………………………….7 Unit Diagram…………………………………………..8 Maintenance……………………………………………9 Dehumidifier Storage ………………………………..11 Ducted Applications………………………………….11 Troubleshooting………………………………………..12 Spare Parts…………………………………………….13 Warranty Information…………………………………14
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Important Notes
·Always connect your dehumidifier using a grounded electrical connection (as required for all electrical appliances). The use of non-grounded wiring will void the warranty. · Your dehumidifier should only be repaired by a qualified technician. · Do not use the dehumidifier in standing water. If there is a chance that the dehumidifier has been flooded, unplug the unit, remove the cover, and allow it to dry completely before proceeding. · Do not insert objects or your fingers into the inlet or discharge. · Do not use water to clean the exterior of the dehumidifier. To clean unit, unplug from power, then use a damp cloth to wipe the exterior. · Do not stand on dehumidifier or place objects on it. · Do not use with extension cord or plug adapter. · Unless otherwise noted, all maintenance should be done with the unit powered off.
Warranty Registration
Your dehumidifier comes with an extensive warranty.
For future reference, write down the model, serial number, and date of purchase for your dehumidifier. This information is necessary for seeking assistance in the future and can be found on the data label on the side of the unit.
Model Number: ALORAIR Sentinel HDi100 SerialNumber:______________DateofPurchase:_____________
For additional questions concerning your dehumidifier, contact your local installer or call AlorAir at 888-990-7469
2

How It Works
AlorAir dehumidifiers use an integrated humidistat to monitor theconditioned space. When the relative humidity goes above the selected setpoint, the dehumidifier will energize. Air is then drawn across an evaporator coil, which is cooler than the dew point of air. This means moisture will condense out of the air. The air is then reheated through the condenser coil and distributed back into the room.
Installation Requirements
·The area where the dehumidifier is located should be sealed with a vapor barrier. · If the unit is installed in a crawl space, all vents should be sealed. · For proper ventilation, neither the inlet or discharge should be positioned against a wall. The inlet needs a minimum of 6′ clearance and the discharge requires a minimum of 36″ clearance. · For the best air diffusion, install the unit so that a side panel faces the wall. · Alorair dehumidifiers are only intended for operation when the unit is upright and level with the feet on the ground.
3

Installation
1. Place dehumidifier on a level surface.
· Do not place unit directly on vapor barrier. For example, use blocks or pavers to create a level surface. · If unit has been turned or flipped so that the compressor did not remain upright, place the unit on a level surface and wait a minimum of 2 hours before proceeding.
2. Set up the drain line
· Remove the compression nut and slide it over the end of the hose to be attached to unit. · Slide the side of hose with compression nut over the insert on the compression fitting completely. · Tighten compression nut.
3. Plug dehumidifier into grounded 15 amp circuit.
Key Functions
1.PowerKey
one beep illuminate green (solid or flashing depending on mode). ·Press the power button a second time and you will hear one beep as the machine shuts down. Note that there is a 1 minute fan delay.
2.ArrowButtons
·Usetheupanddownarrowbuttonstosetthedesiredhumiditysetpointonthedisplay screen. ·The setpoint can be any number between 36%-90%. When the indoor humidity is higher than the setpoint, the unit will operate. · Keep in mind that the displayed humidity levels are approximate ( +/-5%)
3.ContinuousMode
·To set the unit to run continuously regardless of humidity, simply use the down arrow key to set the humidity below 36%.
4

·The continuous light will illuminate green and the display will show “CO”. ·To switch back to normal humidistat operation, use the arrow keys to move the setpoint above 36%.
4. Manual Drain Button
·If you need to store or move your dehumidifier, press the “Drain” button to remove water from the integral pump’s reservoir.
Indicator Lights
1. Humidity Display Screen
·The display screen has two functions: 1. When the unit is powered on, it shows the humidity of the space 2. When setting the desired humidity level, the screen will show the set point. After a brief delay, it will revert to current humidity of the space.
2. Power Indicator Light
·This light indicates that the unit is properly powered on and ready to operate. ·Always make sure the unit is “off” prior to performing any service, unless otherwise indicated. ·If the humidity is above the setpoint, the light will be solid green and the machine will operate. ·If the humidity is below the setpoint, the unit will be in standby mode and the light will be flashing.
3. Continuous Mode/ Auto Defrost Light
·When the light illuminates green, it indicates that the dehumidifier is set to continuous operation mode. · When the light illuminates red, it means the unit is in auto defrost mode and clearing the evaporator coils of any ice buildup.
4. Compressor Light
·When the light illuminates red, it indicates the compressor has been initiated but is currently warming up. · Once the light switches to green, it means the compressor is currently in working status.
5

Remote Control Instructions
AlorAir Dehumidifiers can be controlled using an optional remote accessory. The remote connects to your dehumidifier via a 25′ CAT 5 cable, with the integrated sensor giving you multiple options for monitoring surrounding conditions.
Example #1- Install the dehumidifier in the laundry room and duct it into the living room. Mount the remote in the living room and use the remote sensor.
Example #2- Install the dehumidifier in your crawl space with the remote mounted in your garage. NOTE: The symbols indicated below only show when the remote is powered on.
1. On/Off (Power) Button
Press the on/off button and themachine will start running (one beep). Press the button againto turn the machine off.
2. Up Button/ Down Button
Use the up and down arrows toadjust the humidity level.
3. Mode
Use the mode button to switch between dehumidifier and a ducted application.
· The symbol on the display indicates the sensor on the remote control is being utilized.
· The symbol on the display indicates the sensor on the dehumidifier is being utilized.
4. Temperature
Press the temperature button to display the current temperature on the screen
5. Continuous
Press this button to switch the unit into continuous mode. “CONT.” will appear on the display screen.
6. Drain Pump
Use this button if the unit will not be used for an extended period of time. This button will remove water from the pump reservoir.
6

Operating Instructions
1. Start the machine
· Press the power key to turn the dehumidfier on.
2. Adjust the settings
· Use the up and down arrow keys to adjust your desired setpoint (typically 50-55%)
3. Stop the machine
· Press the power button again and the dehumidifier will stop. Note that the fan will continue to operate for 1 minute after the unit has shut off. DO NOT DISCONNECT THE POWER CORD TO FORCE THE UNIT TO STOP.
4. Water Drainage
·The AlorAir Sentinel HDi100 has an integrated condensate pump. During normal operation, the HDi100 will automatically drain as required. ·If you would like to store or move your unit, press the drain button to drain water from the pump reservoir. The drain will operate for 15 seconds each time the button is pushed. It may be necessary to push the button more than once.
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Unit Diagram

Control Panel Pre-filter
Discharge Grille
Power Cord Ventilation FanPort
(Optional)

Handle Side Panel

FrontView

Remote Control Drain Hose Connection

BackView

Auxiliary Terminals

8

Maintenance
**For more detailed instructions, visit www.alorair.com** WARNING: Always unplug the unit before doing any maintenance.
Cleaning the Machine Body
·Use a soft, damp cloth to clean the exterior of unit. Do not use any soap or solvents
Coil Maintenance
·Once per year, clean the coils with an approved coil cleaner. The coil cleaner should be a self-rinsing, foaming, cleaner, such as WEB® Coil Cleaner.
Cleaning the Filter
1. Unplug the unit. 2. For MERV-1 Filter:
a. Remove prefilter from inlet of machine. b. Vacuum or wash with warm water (no soap). 3. For MERV-10Filters: a. Replace as necessary- we recommend
checking the filtersat least 1x/year
Electrical Access
·Unscrew the 13 screws on the side panel. ·Remove the 2 screws on the
control board cover.
Pump Maintenance
Your AlorAir Sentinel HDi100 is equipped with an integral condensate pump designed to pump water from the dehumidifier out to the desired drain. The pump requires routine maintenance that is not covered by the warranty.
Preventative maintenance is necessary to prevent issues from dirt and slime that may accumulate in the drain system. This includes the drain pan, hose to the condensate pump, pump reservoir, pump head assembly, and discharge tubing.
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Removing the Pump
1. Remove the 9 screws on the side panel and set panel aside. 2. Remove the screw holding the pump in place. 3. Undo the 3 pump electrical quick connects and 1 drain quick connect. 4. Insert a flat head screwdriver into the notch on the side of the pump. This will allow you to gently lift the pump off its reservoir (the reservoir remains attached to the unit).
Basic Pump Cleaning
1. Remove filter(s) from inlet of unit to access drain tray. Press thedrain button to drain the reservoir. 2. Disconnect power to the dehumidifier. 3. Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) ORvinegar (4 oz white vinegar + 12 oz water). 4. Pour the cleaning solution into the drain tray at the base of the coils. If any cleaning solution gets on the coils, flush with water. 5. Allow solution to soak for 15 minutes. 6. Reconnect the dehumidifier to power. 7. Fill the reservoir with water (16-32 ounces) and flush/cycle the pump at least 2x. 8. If the drain line is still filled with debris, repeat process. If drain line still does not appear clean, move on to Advanced Cleaning.
Advanced Pump Cleaning
Complete as needed 1. Press the drain button to drain the water from the reservoir (a wet-dryvacuum or towels can be used to remove any remaining water). 2. Unplug the dehumidifier and remove the cover so you have accessto the pump. 3. Remove the pump head from the reservoir by unscrewing the screw. Wipe reservoir clean with a paper towel. 4. Reassemble pump. 5. Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) ORvinegar (4 oz white vinegar + 12 oz water). 6. Pour the cleaning solution into the drain tray at the base of the coils. If any cleaning solution gets on the coils, flush with water. 7. Allow solution to soak for 15 minutes. 8. Reconnect the dehumidifier to power. 9. Fill the reservoir with water (16-32 ounces) and flush/cycle the pumpat least 2x.
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Dehumidifier Storage
If the unit will be stored for an extended period of time, complete the following steps: 1. Turn off the unit and allow it to dry. 2. Complete steps 1-3 in Advanced Pump Cleaning to clean out the pump reservoir. 3. Wrap and secure the power cord. 4. Cover the filter mesh. 5. Store in a clean, dry space.
Ducted Applications
Ducting the dehumidifier allows the unit to be in one room while conditioning an adjacent room. Both the inlet/return grille and the supply grille are designed for 10″ flex ducting.
Ducting Installation Notes
·Be sure to secure the ducting with tie wrap. · Maximum total length of duct run = 10′ · Inlet and outlet duct adapters are optional accessories
Duct Adapter Installation
·Screw in the 4 screws on each ductadapter.
Flex Duct Installation
·Slide ducting over adapterand secure with tie wrap or clamps
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Troubleshooting

Symptom
Diaplay is Blank
NoAirFlow
TroubleCode:E1 TroubleCode:E4 TroubleCode:LO TroubleCode:HI E5 TroubleCode

Cause

Solution

Poor Connection

Verifythatboth ends of the power cord are plugged in

Power Outage

Reset power

FilterisDirty

Cleanthefilter

AirInletorOutletisBlocked. Cleartheblockage

Humidity Sensor or Communication Error

Check to ensure that the sensor wire is connected at both ends, if no issues are visible, the sensor may be faulty.

Problem with Pump
RoomTemperatureis below 33.8

Verify that the pump is properly installed and functioning. If so, unplug the unit for two minutes, then restart.
Increase the room temperature so it is within operation range (above 33.8). If error still display, check sensor.

RoomTemperatureis above 104

Decrease the room temperature so it is within operating range (below 104). If error still displays, check the sensor.

Refrigerant Leak

Contact Your Installer for Assistance.

Pump Alarm- E4 Error Code
**UNIT WILL NOT FUNCTION UNTIL ERROR CODE IS CLEARED.
If E4 (pump alarm) is shown on the display, complete the following steps:
1. Reset the unit by unplugging the power cord and then reconnecting it. 2. Manually check to see if the pump is operational by pressing the drain button. Check if the pump energizes and de-energizes properly. Additionally, check to see if any water purged from the system. 3. If you haven’t cleaned the system recently, check the discharge line for an obstruction, then clean as described in the Maintenance section. 4. Replace the hose and/or pump, if maintenance alone isn’t sufficient.

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Spare Parts

Remote Control

W-100 W-101 W-102

Remote Control Assembly (includes W-101 and W-102)
AlorAir Remote Control
AlorAir Remote Control Cable

Display/Control

N-100 N-101 N-102

AlorAir Main Control Board
AlorAir Display Board
AlorAir RH/Temp. Sensor

Internal Components

N-801 Compressor

N-118 Compressor Capacitor

N-800 Coil Assembly

N-803 Condensate Pump Assembly

Fan Components

N-802

AlorAir Fan Motor

N-804 N-117

AlorAir Complete Fan Assembly
Fan Capacitor

Filters + External Components

N-200

AlorAir MERV-1 filter

N-201

AlorAir MERV-10 filter

N-125

Foot, adjustable

N-102 N-121 N-122

Cables Temp/RH Sensor Cable Display Ribbon Cable CAT 5 Port Internal Cable

Duct + Ventilation Accesspries

N-103 N-105

AlorAir Return + Supply Duct Collar Assembly
AlorAir Remote Control

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Limited Warranty Exclusions