Fortress Power Evault Max Instruction Manual - Manualsee

Fortress Power Evault Max Instruction Manual

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Fortress Power Evault Max

Fortress Power Evault Max-Fig3

SECURE YOUR ENERGY WITH FORTRESS LITHIUM BATTERY SYSTEMS

Fortress battery systems utilize the industry’s most environmentally benign chemistry- Lithium Ferro Phosphate, which eliminates operating temperature constraints, toxic coolants, and the risk of thermal runaway and fire. The built-in smart Battery Management System (BMS) integrates multilevel safety concepts: Overcharge and Deep Discharge Protection; Voltage and Temperature Observation; Cell balancing. Fortress high-performance Lithium Batteries are manufactured at the highest quality standard. It comes with a large power capacity and fast charging and continuous discharge power. The proprietary architecture and BMS eliminate the need for cooling or ventilation, which creates an efficient round-trip conversion. The Fortress Lithium Battery is safe, easy to install, consistently reliable, and highly efficient. It provides you with the lowest lifetime energy cost. This installation manual contains information concerning important procedures and features of Fortress Power Lithium batteries. Read all the instructions in this manual before installation, operation, transportation, storage, and maintenance.

SAFETY

GENERAL SAFETY PRECAUTIONS

  • All types of breakdown of the product may lead to a leakage of electrolyte or flammable gas.
  • During the installation of the battery, the utility grid, and solar input must be disconnected from the Battery Pack wiring. Wiring must be carried out by qualified personnel. Battery Pack is not user-serviceable. High voltage or current is present in the device. The electronics inside the Battery Pack are vulnerable to electrostatic discharge.
  • Observe the following precautions
  • Risks of explosion
  • Do not subject the battery pack to strong impacts.
  • Do not crush or puncture the battery pack.
  • Do not dispose of the battery pack in a fire.
  • Risks of fire
  • Do not expose the battery pack to temperatures in excess of 122°.
  • Do not place the battery pack near a heat source such as a fireplace.
  • Do not expose the battery pack to direct sunlight.
  • Do not allow the battery connectors to touch conductive objects such as wires.
  • Risks of electric shock
  • Do not disassemble the battery pack
  • Do not touch the battery pack with wet hands
  • Do not expose the battery pack to moisture or liquids
  • Keep the battery pack away from children and animals.
  • Risks of damage to the battery pack
  • Do not allow the battery pack to come into contact with liquids.
  • Do not subject the battery pack to high pressures.
  • Do not place any objects on top of the battery pack.

IMPORTANT NOTE

  • Circuit Breakers, Disconnects, and Fuses should be employed throughout several points of power storage and generation installation to effectively isolate and protect all components of the system to safeguard against faults, short circuits, and polarity reversals or a failure of any component in the overall system.
  • Fuses, breakers, wiring ratings, and values should be determined by established standards and evaluated by certified electricians, licensed installers, and regional code authorities. The Fortress Lithium Batteries must always be installed with a charge controller and the appropriate settings to protect the batteries from open PV voltage and other high voltage charging sources. The Fortress Battery Management System (BMS) alone will not protect the batteries from these extreme electrical phenomena. Failure to adhere to installation protocol will void the Warranty

CAUTION!

  • Verify polarity at all connections with a standard voltmeter before energizing the system. Reverse polarity at the battery terminals will void the Warranty and destroy the batteries. Do not short circuit the batteries.
  • Most batteries pose some risk of shock or sparking during the installation and initial wiring and connection process. Wearing insulated gloves, clothing, and footwear and using electrically insulated tools are required when working with Fortress Power Lithium Batteries. Cover, restrain or remove jewelry or conductive objects (metal bracelets, rings, belt buckles, metal snaps, zippers, etc.) when working with any electrical or mechanical device. Cover or restrain long hair and loose clothing when working with any electrical or mechanical device.
  • Do not combine Fortress Lithium Batteries with other brands or chemistries; Do not mix Fortress Lithium Batteries from different installations, clients, or job sites.
  • Do not disassemble or modify the battery. If the battery housing is damaged, do not touch exposed contents.

TRANSPORTATION, HANDLING, AND STORAGE

TRANSPORTATION AND HANDLING

Do not knock, drop, puncture, or crush the battery; Do not expose the battery to flames, incinerate, or direct sunlight; Do not open the battery case or disassemble the battery; Do not lift the battery by the terminal cables; Do not vibrate battery; Do not expose battery to water or other fluids; Do not expose battery to open flame; Do not place the product nearby highly flammable materials, it may lead to fire or explosion in case of an accident; Store at a cool and dry place. (Do not store in greenhouses and storage areas for hay, straw, chaff, animal feed, fertilizers, vegetables, or fruit products; Store the product on a flat surface; A ventilated area is strongly recommended for handling the product; Store the product out of reach of children and animals; Store the product where it should be minimal dust and dirt in the area; do not transport battery upside down.

STORAGE

Do not expose the battery to high temperatures. Fortress Lithium Batteries should be stored out of direct sunlight under the following temperature conditions.

  • Storage Temperature (Min./Max.): 41°F/5°C – 95°F/35°C
  • Relative Humidity (Min./Max.): 5%~75% RH

Systems should be put into storage at 60% SOC and checked monthly to ensure the system SOC does not fall below 20%. At 20% SOC the battery will self-discharge in approximately 2 months. Also, check the voltage every 3 months and recycle it every 6 months if the battery is not used for a long time.

RESPONSE TO EMERGENCY SITUATIONS

The battery pack comprises multiple batteries that are designed to prevent hazards resulting from failures. However, Fortress Power cannot guarantee their absolute safety.

  • Leaking Batteries
  • If the battery pack leaks electrolyte, avoid contact with the leaking liquid or gas. If one is exposed to the leaked substance, immediately perform the actions described below.
  • Inhalation: Evacuate the contaminated area and seek medical attention.
  • Contact with eyes: Rinse eyes with flowing water for 15 minutes and seek medical attention.
  • Contact with skin: Wash the affected area thoroughly with soap and water, and seek medical attention
  • Ingestion: Induce vomiting, and seek medical attention
  • Fire
  • In case of fires, make sure that the extinguisher is available near the battery pack. If possible, move the battery pack to a safe area before it catches fire.

Fire extinguisher

  • Water, carbon dioxide, dry chemical powder, and foam are the most effective means to extinguish a Lithium Ferrous Phosphate (LFP) battery fire
  • Use ABC Fire extinguisher, if the fire is not from the battery and has not spread to it yet.

PRODUCT INTRODUCTION

TECHNICAL DATA

MODELEVAULT MAX 18.5
Total Energy(kWh)18.5
Recommend Charge Current100
Max. Charge Current (Continuous) [A]170
Max. Discharge Current Continuous) [A]180
Max Pulse Current for 10sec [A]200
Capacity [Ah]360
Voltage [V]51.2 (48)
Charging Temperature [F]32~113
Discharging Temperature [F]32~140
Dimension [WxDxH] in Inch20.3 x 20.3 x 42.2
Packaging Dimension in Inch45x24x31
Connection TerminalM10
Weight [Lb]496
Enclosure Protection RatingIP54 (indoor unit)
ScalabilityUp to 20
High Current Circuit Breaker250 A
Battery Efficiency>98%

INSTALLATION

Safe and reliable installation requires trained and certified technicians. The following discussion of Fortress Power Battery configurations is a basic primer. Due to the variety of systems and components in the field, all possible scenarios are not covered. This is not the purpose of this section of the manual. Refer to professional installers regarding your system and its components and specifications. We encourage you or your installer to contact us with any specific questions for technical support. We are committed to working with you and your installation team to achieve a safe, reliable storage system that will provide years of maintenance-free service.

Fortress Lithium Batteries are designed for parallel operation only – do not arrange in series for increased voltage. The series arrangement can result in damage to Fortress Lithium Batteries will void the warranty!
Do not combine Fortress Power Battery with other brands or chemistries. Do not mix different capacity batteries, do not mix batteries from different installations, or job sites.

ENVIRONMENT REQUIREMENT

Application scenariosResidence
 

Operating Environment

Indoor and place away from strong electromagnetic

radiation

Operating Temperature-10~55°C (14~131°F)
IP gradeIP54
 

Storage Temperature

Short time(≤1month): -20~45°C (-4~110°F) Long time (≥1month): 15~35°C (59~95°F)
Operating Humidity0 ~ 85%
Max charge/discharge current Vs. Altitude180A@≤2,000m

162A@2,000m~4,000m

Case Ground requirementUse at least 6mm² copper wire with the resistor≤1Ω.

TOOLS & MATERIALSFortress-Power-Evault-Max-FIG-1

The following insulated tools and materials are required

  • Positive and negative battery cables. We recommend copper cables AWG 4/0. The battery cables are not included. Please refer to the published Battery Cable Sizing Chart for the proper size, based on your system specification.
  • Positive and Negative Terminal luge recommendation: M10 x 1.5 (diameter: 10mm or 3/8in)
  • Conduit size recommendation: 1.5 & 2.5 inch
  • Screwdriver
  • RS 485 cable
  • Wall Mount Brackets
  • OHSA approved personal protective equipment

INSPECTION BEFORE INSTALLATION

  • Check the battery package, type, quantity, appearance, and other components
  • Check if there is any damage to the battery box
  • Check the battery terminals and connections to make sure they are clean, free of dirt, fluids, and corrosion
  • All battery cables and their connections should be tight, intact, and NOT broken or frayed
  • Check torque on terminal bolts
  • Replace any damaged batteries and cables

IMPORTANT NOTE Please inform us of any problems within 7 days of receipt of goods. Otherwise, we deem that clients have no objection to the goods.

INSTALLATION LOCATION

The battery pack must be installed indoors. Make sure that the installation location meets the following conditions:

  • The area is completely waterproof.
  • The floor is flat and level (Inclination < 15°).
  • There are no flammable or explosive materials.
  • The optimal ambient temperature is within the range from 59° to 95°.
  • The temperature and humidity are maintained at a constant level.
  • There is minimal dust and dirt in the area.

IMPORTANT NOTE If the ambient temperature is outside the operating range, the battery pack may stop operating to protect itself. Frequent exposure to harsh temperatures may deteriorate the performance and life of the battery pack.

INSTALLATION STEPS

Mounting and securing the battery
The Fortress eVault Max 18.5 is designed to stand on the floor with 4 wheels on the bottom. If desired, the wheels can be disassembled. We recommend putting the batteries on durable racks to avoid flooding. Please refer to the Fortress Lithium Battery Data Sheet for weight and dimension.

Mounting the battery pack to a wall

Fortress Power Evault Max-Fig5

  1. Fasten the screws through the mounting brackets into the holes of the battery pack on both sides.
  2. Secure the mounting brackets to the wall with screws. Make sure to leave a space of at least 2.18 inches in between the battery pack and the wall.
  3. Lock the rollers on the battery pack

Connecting the battery to the Charge Controller and/or Hybrid Inverter

The battery terminals are positioned under the top cover. Please use the screwdriver to take the screws along the top cover off.
Please make sure the breaker near the terminal is in the OFF position. Please install the positive cable first and the negative cable second. Please do not cross the positive and negative terminals; also, ensure the terminals are not connected to any metal mounting, fixture, or body part. Recommended terminal torque is 10.0 –19.1 N·m (7.4 – 14.1 ft. lb)

Fortress Power Evault Max-Fig6
The Fortress Lithium Batteries are equipped with two M10 threaded terminals with a lock washer and nut. The right-hand stud resides in a red high-temperature molded insert. This connection is for the positive lead. The left-hand stud resides in a black high-temperature insert. This connection is for the negative lead. 10mm ring terminals along with proper size wiring cables are required to connect the battery to the inverter/charger. Do not reverse polarity, doing so will void the warranty. Use a voltmeter to check polarity before connecting terminals.

NOTE! Without exception, products experiencing terminal burnout will not be covered under the warranty.

Fortress Power Evault Max-Fig7

  • The knockouts are positioned on each
  • side of the battery. The knockouts have
  • 2 dimensions available: 1.5 & 2.5 inches.
Battery Communications
  • Fortress eVault Max 18.5 has a self-managed Battery Management System (BMS). No communication is required between a battery-based inverter and the eVault Max 18.5 to operate the system.Fortress Power Evault Max-Fig8
  • The Communication Box has five ports next to the battery breaker (refer to the communication box picture below). Those ports are designed to support Inverter RS 485 and CAN communication, battery parallel communication (see section 4.4.6.), and USB Logging
  • These ports also support MODBUS and CANBUS communication. Please consult with Fortress Technical Support for further assistance.

GroundingFortress Power Evault Max-Fig9
The Fortress eVault Max 18.5 has 2 grounding holes on the bottom of the battery case.

System Commission

If you’re installing (x1) eVault Max 18.5, please follow the below steps to start up the system.

  1. Check system connection cables for correct polarity.
  2. Put the battery’s 250A breaker in the “ON” position.
  3. Put the inverter breaker in the “ON” position.
  4. Push the power button on the front of the unit for 3 seconds to turn on the battery LCD display.

If you install multiple inverters with one or more eVault Max 18.5, please turn the first Inverter on by following the aforementioned steps, then power up the remaining inverters.

Parallel Connection

Fortress Lithium Batteries with the same capacity may be connected in parallel for up to 20 stability, efficiency, and overall quality. A qualified installer should understand this and must adhere to the industry standard and published electrical guidelines.

CAUTION!

Fortress Lithium Batteries are designed for parallel operation only – do not arrange in series for increased voltage. The series arrangement can result in damage to Fortress Lithium Batteries and will void the warranty!Fortress Power Evault Max-Fig10

The Storage Capacity and total available Amperage are increased by the parallel arrangement. The following illustration shows how to connect multiple batteries in parallel. Please note the overall Voltage is not changed. The available Amperage from the system has been doubled.

CAUTION!

For parallel connecting: Maintain identical wire length and wire construction from each Fortress Power Battery terminal to the common bus. If you parallel more than 4 units, a battery combiner is highly recommended.

Please follow the procedure to parallel eVault Max batteries

  1. Prepare a communication cable. Each unit comes with one RJ45 cable. If the cable is missing, please make sure the cable you purchase on the market meets the following standards. Please note that a standard RS485 cable is used.
  2. Inverter CAN and RS485 are optional and just be used of them depending on the inverter communication port.Fortress Power Evault Max-Fig11
  3. Confirm the Battery DC circuit breaker is in the “OFF” position.
  4. Wire each battery’s power bus to the inverter. Wire inverter’s cable to PV, Grid, and Load.
  5. Use the CAT5/6 cables to connect the batteries’ COM Parallel port, as illustrated in the chart below. Ensure communication matching resistor of two-terminal is set as 120Ω, while the others are set to OFF.Fortress Power Evault Max-Fig14
  6. Press the button on the front of each battery for 3+ seconds one by one, until all batteries startup.
  7. Touch the batteries’ LCD to set “Battery ID” from 1 to N (Parallel number) as in the picture below. Note: If used for a single battery without parallel, set “Battery ID” as 0.Fortress Power Evault Max-Fig15

Touch the LCD to set Inverter “Protocol ID” to the following

PROTOCOL ID SUPPORT INVERTER PROTOCOL

  • Fortress Power MODBUS
  • SMA CANBUS
  • Fortress Power CANBUS
  • Victron CANBUS
  • Schneider MODBUS
  • Reserved
  • Reserved
  • Reserved
  • Use a CAT5/6 cable to connect the CAN or RS485 port of the master battery (the Battery ID set as 1) to the inverter communication port.
  • Turn ON the inverter breaker, then turn ON all battery DC breakers, and then press the button on the master battery (Battery ID 1) for 6+ seconds to turn off. Finally, press the button on the master battery for 3+ seconds to start the automatic PARALLEL PROCESS:
    The master battery orders the lowest voltage battery of the whole system to pre-charge and turn on the relay and request charge current from the inverter. As the battery voltage increases, batteries join parallel circuits one by one. After all normal batteries complete the parallel, the PARALLEL PROCESS ends.

PARALLEL CONNECTION

Wire the battery cables and connect them to positive and negative common buses respectively as described on page 9.

  • For parallel connecting: Maintain identical wire lengths and wire construction from each Fortress Power Battery terminal to the common bus.
  • For connecting multiple units: Maintain the recommended distance among units – at least 5inches (12mm).
  • Connect the positive and negative common bus to the inverter.
  • Please put the battery breaker into the “ON” Position
  • Please put inverter breaker into “ON” Position
  • If Paralleling the eVault Max 18.5 batteries without connecting them via RJ45 cable(s), please make sure the difference between the highest voltage and lowest voltage does not exceed 0.5 volts. A large current flow from the higher voltage battery to the lower voltage battery could potentially damage one or both batteries. The resulting damage to the battery will void the warranty.
  • Verify polarity at all connections with a standard voltmeter before energizing the system. Reverse polarity at the battery terminals will void the Warranty and destroy the batteries. Do not short circuit the batteries.

LCD SCREEN AND ALARM WARNING

  • The LCD display on the front of eVault Max provides Battery Voltage (V), Charging and Discharging Current (A), State of Charge (SOC), as well as Charging and Discharging Power Output (KW). Please note, when the battery is charging, the Current (A) will show a negative value; while during the discharging the Current (A) is positive.Fortress Power Evault Max-Fig17
  • The green light (RUN) indicates the system is running properly.
  • The red alarm light (ALARM) will turn on if the battery experiences one of those scenarios: High voltage (HV); Low voltage (LV); HT (High Temperature): LT (Low
  • Temperature); Open Circuit (OC) and Short Circuit (SC).

KEY POINTS SUMMARY

  1. Each Fortress Lithium Battery contains circuitry that protects the Lithium Ferro Phosphate cells from overcharging, over-discharging, and excessive load amperage. If the values specified are exceeded, the battery will enter a protective shut downstate. In some cases, this may result in the need to re-initialize an inverter charger or other pieces of equipment in the installation. In other cases, the inverter’s system settings may be saved within the inverter memory storage and will not need to be reset. This is not an absolute standard but is common among most inverter chargers. Check your inverter manufacturer specifications.
  2. If the battery enters a self-protective mode, negligible voltage readings will be present until the unit is reset. In some instances, after a prolonged shutdown, a charge might need to be manually applied to the energy storage bank. Should this occur, please contact Fortress Power for technical support. Fortress Lithium Batteries are designed to remain robust and safe under most circumstances.
  3. Although each Fortress Lithium Battery contains circuitry that protects the Lithium Ferro Phosphate cells from overcharging, over-discharging, and excessive load amperage, Fortress Lithium Batteries must always be installed with a charge controller and the appropriate settings to protect the batteries from open PV and other high voltage sources. Fortress Lithium Batteries alone will not protect from extreme electrical phenomena.
  4. GRID TIED SYSTEMS Once the Fortress Lithium Battery has been installed, turn on the entire system to test. Once testing has been completed, please disconnect the batteries from the load center until your local Utility Inspector is ready to turn on the entire system. The charge controllers and inverter monitoring systems can drain the Fortress Lithium Batteries over an extended period when the entire system is not fully operational due to the electrical draw of the system components.
  5. OFF-GRID SYSTEMS Do not connect the Fortress Lithium Batteries until the entire system is ready to turn on and is fully operational.
  6. See Charge Controller Settings in the Appendix of this manual. Fortress Lithium Batteries are compatible with almost all Inverter Chargers and Charge Controllers. Please contact Fortress Power to learn the recommended settings for any device not explicitly covered in this manual.

FINAL CONNECTION OF THE INSTALLATION

Final installation and operation guidelines will be dictated by your Electrician and Installer based on the overall properties of and procedures for the equipment in your installation and any code requirements that apply to your region. Fortress Power technicians and sales staff are available to provide any additional information on the Fortress Lithium Batteries as needed. Please be aware of the potential electrical hazards before interacting with any and all electrical or mechanical devices. Please take all necessary safety precautions in your projects and installations.

TURN OFF THE UNIT

If you need to turn off the unit, please push the button for 8 seconds.

RETROFITTING

Retrofit Fortress Lithium batteries to an existing system are not recommended. Like all other batteries, Fortress Lithium Battery’s open voltage will diminish during the operation. Parallel batteries with different open voltage may cause reverse currents, which could damage the batteries

OPERATING

CHARGING

Never attempt to charge a battery without first reviewing and understanding the instructions for the charger being used. Only use a Fortress Power Approved Lithium Ferro Phosphate (LFP) charger if ancillary charging is required before installation, testing, or troubleshooting. Failure to use a Fortress Power-approved LFP charger will damage the battery and void the warranty.

Do not attempt to charge the battery below 32°F (0°C). Attempts to charge at subfreezing temperatures can adversely affect State of Health (SOC) and cycle life and will void the warranty; never charge the battery if it is frozen; never charge a visibly damaged battery.

Charging Stage – Please follow the following steps to use the charger to charge the battery:

  1. Connect the charger leads to the battery.
  2. Make sure that the charger lead, both at the charger and the battery side, connections are tight.
  3. Turn the charger on.

Recommended charging current is 80A, Max. 170A (Please follow the specification on Fortress Lithium Battery Datasheet.)

DISCHARGING

  • Do not discharge the battery below operating voltage.
  • Do not discharge the battery at rates greater than maximum continuous current.
  • Do not operate in conditions that will exceed the internal operating temperatures of the battery.

PARAMETER SET UP GUIDE IN CHARGER/INVERTER

Before commissioning the energy storage system, the appropriate controller and inverter settings must be programmed per the manufacturer’s recommendations. Consult the manufacturer’s manuals and/or access technical support (Schneider, Sol-Ark, SMA, Magnum, Darfon, Outback).
Although Fortress Lithium batteries can perform at very high rates and depths of discharge within a very wide temperature range, in order to achieve extended life cycles and to comply with the Warranty, the following guidelines should be followed:

Understand Charge StageFortress Power Evault Max-Fig18

  • Bulk Charge: Charge at Constant Current (CC) to Bulk/Absorb Voltage
  • Absorption Charge: Maintain Constant Bulk/Absorb Voltage (CV)
  • Terminate when the charge current drops below 0.05C
  • Unlike Lead Acid batteries, Lithium Ferro Phosphate batteries do not require Float Charge

Charger/Inverter configuration recommendation for best Performance:

The Battery Parameter Setting Guides with SMA, Sol-Ark, Schneider, and Outback Inverters/Chargers are available to download on www.fortresspower.com/Resource

Recommended operating parameters of charger/Inverters For 3,000 Cycles

  • Operating temperature range: 32°F to 120°F (0°C to 49°C)
  • Recommended operating parameters of charger/Inverters For 6,000 Cycles
  • Operating temperature range: 50°F to 110°F (10°C to 43°C)
  • Storage must be equal to or more than twice the rated output of the Inverter At the End of Cycle Life capacity is Equivalent to 70% of Retained Capacity
  • Do Not Operate Fortress Lithium Batteries at an average temperature exceeding 30°C / 86°F over the life of the battery.

DIAGNOSTIC GUIDE

The smart eVault Max BMS provides multiple level protection functions

  • Over Charge Voltage Protection
  • Over-Discharge Protection
  • Over Current Protection for Discharge Via Thermal Control
  • Short Circuit Protection
  • ON/OFF Switch
  • In the event of a fault, the battery protection circuit will open its internal relays disconnecting the negative battery terminals from the internal cells. The battery uses relays and precautions should be taken to reduce voltage spikes and large inductance in the application.
  • Over-Voltage Fault 58.4±0.4V
  • Over Voltage Recovery 54.0±0.4V
  • Low Voltage Fault 43.2±0.4V
  • Low Voltage Recovery 43.2±0.4V

When an Incident occurs or an alarm light is on, please follow this guide as the initial step in the troubleshooting process.

  • Please isolate the battery:
  • Turn OFF the main Air Breaker on top of the battery
  • Remove all external power sources to/from the battery
  • Make sure Battery Voltage is consistent with LCD Display:
  • Turn ON the main Air Breaker on top of the battery
  • Use an available Multimeter to measure the voltage at top of the terminals
  • If consistent with LCD Display, please measure the voltage of each battery cell
  • Please see Restart BMS by pushing the POWER Button for at least 10s
  • If the Alarm Light persists, see “Measure Cell Voltages Manual” in order to remove the back case of the unit and measure each of its cell voltages
  • If inconsistent, please use the BMS Adapter Cable along with BMS Tool Software
  • Once the BMS Tool Software is running, check what Alarm is currently active
  • Follow the “Troubleshooting Manual”
  • If the problem persists, please contact Fortress Power Tech Support
  • [email protected]
  • (267) – 684 – 6509

TROUBLESHOOTING

GENERAL SYMPTOM-SOLUTION SITUATIONS

SYMPTOMSOLUTION
 

The unit voltage at terminals is extremely low or is bleeding down (steep decline)

The unit’s BMS is in Protection Mode. There are two possible solutions.

1.  Use a 48V charger to trickle charge the battery in order to activate the BMS

2.  Use the BMS-to-Computer Adapter Cable in conjunction with the BMS Tool Software on a Windows Computer to forcibly reset the Charge/Discharge Relays. Contact Fortress Power Tech Support.

 

The unit can charge/ discharge healthily but amperage on LCD Display is not accurate

Check amperage on cable with a Clamp Sensor. If consistent with the inverter, but not the battery, use the BMS-to-Computer Adapter Cable in conjunction with the BMS Tool on a Windows Computer to check BMS Vitals and diagnose the situation. If nothing is seen, BMS Tray may need to be taken out. Inspect Main BMS Module for improper solders or burns. Replace if necessary. Contact Fortress Power Tech Support.
 

“ALARM” LED Light is on

but the unit still functions

 

Check Inverter Settings. Use the BMS-to-Computer Adapter Cable in conjunction with the BMS Tool on a Windows Computer to check BMS Vitals and diagnose situation.

Follow the below chart (Section 8.2) for solution

 

“ALARM” LED Light is on

but the unit cannot function

Try to turn on the unit by holding the Power Button. Use the BMS-to-Computer Adapter Cable in conjunction with the BMS Tool on a Windows Computer to check BMS Vitals and diagnose situation. Follow the below chart for solution. Follow the below chart (Section 8.2) for the solution
 

If cells are imbalanced (upon checking with the BMS Tool)

 

Open Back case and check harness connections are connected properly. Make sure all connections have “Black” wires on the left side (regardless of orientation) and “Red” on the right side. Check voltages of each cell (See “Measure Cell Voltages Manual”)

 

LCD Display went Dark

 

LCD Display will automatically go dark after 60 seconds of inactivity to preserve energy consumption. If problem persists, open the front case and check the LCD Display connections.

 

The whole system (Inverter and Battery) shut off

 

Check Breaker to see if tripped. Set Breaker to “Off” then turn back to “On”. Reset Battery BMS. Try to restart the battery by holding down the Power Button. If the problem persists, use the BMS-to-Computer Adapter Cable in conjunction with the BMS Tool on a Windows Computer to check BMS Vitals and diagnose the situation.

LCD DISPLAY WARNINGS Fortress Power Evault Max-Fig-22

FUNDAMENTAL TROUBLESHOOTING GUIDE

Fortress Power Evault Max-Fig-23Fortress Power Evault Max-Fig-24Fortress Power Evault Max-Fig-25

PLEASE CONTACT US FOR TECHNICAL SUPPORT

Documents / Resources

FORTRESS POWER Fortress Power Evault Max [pdf] Instruction Manual
Fortress Power Evault Max

References


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