dacor HGR30 30 Inch Gas Pro-Range User Manual

dacor HGR30 30 Inch Gas Pro-Range

Important Safety Instructions

Installer: Leave this manual with the owner.
Consumer: Before using the range, read this manual thoroughly, and save it for personal and professional reference. For service/warranty information, see Pg. 16. The model/serial numbers, are behind the front air intake slots and the right rear cover of the unit. For convenience, write the numbers and purchase date here:

Important Information About Safety Instructions
The Important Safety Instructions and warnings in this manual cannot cover all operation/maintenance issues. Use common sense and caution when using the range, and always contact Dacor Customer Service regarding issues you cannot resolve.

Safety Symbols and Labels
DANGER: Immediate hazards that WILL cause severe injury or death.
WARNING: Hazards/unsafe practices that COULD cause severe injury or death.
CAUTION: Hazards/unsafe practices that COULD cause minor injury or property damage.

WARNING
Follow exactly the directions in this manual to avoid a fire or explosion that may cause property damage, personal injury, or death.

• Keep all flammable products/substances away from the range.
• IF YOU SMELL GAS:
  • do not light any appliance.
  • do not use any phone in your building, but from a neighbor’s home, immediately call the gas supplier, and follow their instructions. (If you cannot reach the gas supplier, call the fire department.)
• Service must be performed by a qualified installer, service agency, or the gas supplier.

WARNING
NEVER use the range as a space heater. Doing so may result in carbon monoxide poisoning and overheat the range.

CALIFORNIA PROPOSITION 65 WARNING
Combustion of cooking gas generates by-products known by the State of California to cause cancer and reproductive harm. Businesses are required by California law to warn customers of potential exposure to such substances. To minimize exposure, operate the range as directed in this manual, always providing ample ventilation.

General Safety Precautions
To reduce risk of fire, electric shock, serious injury, and death in using the range, follow basic safety precautions, including:

WARNING

• If you receive a damaged product, immediately contact your dealer or builder. Do not install or use a damaged appliance.
• Have the installer show you the gas shut-off valve and electrical outlet so you can turn them off if needed.
• Do not install/repair/replace any part of the range unless specifically instructed in this manual; a qualified service technician should perform all other service.
• Before any type of service, turn off the gas supply, and unplug the range.
• Use the range only for residential cooking tasks as instructed in this manual. The range is not designed/certified for commercial or outdoor use.
• DO NOT TOUCH THE RANGE OR SURROUNDING SURFACES DURING OR IMMEDIATELY AFTER USE.
• Let no one use the range who does not know how to operate it properly.
• Never let anyone, including children, to sit, stand. or climb on any part of the range. Doing so may cause tipping, damage, serious injury, or death.
• Do not leave children or pets alone or unattended near the range. Do not let children play with the controls, pull on the handle, or touch other parts of the range.
• Do not store items of interest to children on or above the range. Children could be burned or injured while climbing on the range.
• Do not try to use the range during a power outage. If power fails, turn OFF all control knobs.
• Keep flammable items (e.g., paper, cardboard, plastic, cloth) away from burners and other hot surfaces. Do not let potholders touch the gas flames.
• Do not tamper with the controls.
• Do not hang flammable or heat-sensitive items over the range.
• Do not heat unopened food containers such as baby food jars and cans. Pressure buildup may burst the container and cause injury.
• Cover burners and grates only with proper cookware. Decorative covers may cause a fire hazard or damage if a burner is turned on with the cover in place.
• Do not wear loose or hanging apparel when using the range. Do not let clothing touch the range and surrounding areas during or immediately after use.
• Do not use towels or bulky cloth as pot holders.
• Do not handle hot cookware with wet potholders, which can cause steam burns.
• If the range is near a window, do not hang curtains that could blow over the cooktop and create a fire hazard.
• Never leave surface units unattended at high heat settings; boilovers cause smoking, and greasy spillovers may ignite.
• Clean the range thoroughly before operating it for the first time.
• Clean and maintain the range regularly as instructed in Care and Cleaning; keep the range, ventilation filters, and range hood free of grease.
• Use cookware only for its intended purpose. Check manufacturer instructions to determine suitablility for rangetop use. Personal injury or damage may result from use of improper cookware.
• NEVER block range slots or holes, inside or out. Doing so impedes airflow and may cause fire or carbon monoxide poisoning.
• Use extreme caution if adding water to food on a hot cooktop or oven. The steam can cause serious burns or scalds.
• Never operate the range without the knobs and trim rings in place.
• Use only cookware of the proper size, material, construction, and easily manageable weight. Cookware must be large enough to contain the food without spilling over. Choose pans with solid, easy-to-hold handles that will stay cool while cooking.
• Do not let cookware boil dry.
• Ensure all cooktop parts are dry before lighting a burner.
• Turn burners off before removing the knobs.
• Do not use the oven for storage.
• When using the oven, stand aside when opening the door so hot air and steam can escape safely.
• Always cook with the convection filter installed. If the filter is absent, the spinning fan blades at the back of the oven are a safety hazard.
• Do not leave food in the oven over 1 hour before/after cooking. Eating spoiled food can cause food poisoning.
• When deep-fat frying:
  • use cookware that contains the oil and food without overflowing during frying; never leave a deep-fat fryer unattended.
  • avoid frying moist or frosty foods; foods with high water content may cause hot oil to spatter/spill.
  • heat fat slowly, and if combining oils, do so before heating; use a deep-fat frying thermometer to avoid heating oils beyond their flash points.
• Tip-over hazard:
• A child or adult can tip the range and be killed.
• Ensure the anti-tip bracket is properly attached per the installation instructions. With a flashlight, verify that the anti-tip foot engages the anti-tip bracket.
• After moving the range, be sure to re-engage the rear leg with the floor or wall mounted anti-tip bracket as shown below.
• Do not use the range without the anti-tip foot engaged with the anti-tip bracket.
• The range’s 3-prong grounding plug protects against possible electric-shock hazards. If only a 2-prong outlet is available, the owner is responsible to have it replaced with the proper outlet by a licensed electrician. Never:
  • remove the third (ground) prong from the power cord.
  • use an adapter plug.
  • use an extension cord.
  • use a damaged power cord.
  • plug the cooktop into an electrical outlet with a (GFI) ground fault interrupter.
    TO REDUCE RISK OF PERSONAL INJURY FROM A RANGETOP GREASE FIRE:
• SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
• NEVER PICK UP A FLAMING PAN – you may be burned.
• DO NOT USE WATER, including wet dishcloths/towels – a violent steam explosion may result.
• Use a fire extinguisher ONLY if:
  • You have a Class ABC extinguisher, and you already know how to operate it.
  • The fire is small and contained in the area where it started.
  • The fire department is being called.
  • You can fight the fire with your back to an exit.

CAUTION

• Do not let acids (citrus juices, tomato sauces, etc.) remain on range surfaces. The porcelain finish may stain.
• Never use the cooktop surface as a cutting board.
• Do not remove heavy spills with a sharp object (e.g., knife, metal spatula). Sharp objects may scratch the range’s surfaces.
• Do not line the oven with foil or other material. These items can melt or burn up during self-cleaning and permanently damage the oven.
• Do not expose the knobs or trim rings to direct heat.
• Never use the oven without the lens covers in place. The covers high oven temperatures and mechanical shock from breaking the light bulbs.
• Non-stick coatings, when heated, can be harmful to pet birds. Move birds to a separate, well-ventilated room when using the range.

Getting to Know the Range

Parts of the Cooktop

BACKGUARD: The range comes with a 3-in. tall backguard, which protects the wall from heat and grease spatter.
SPILL TRAY: Catches food that falls through the cooktop grates.
GRATES: Porcelain-coated, cast-iron grates support cookware and are easily removed for cleaning and cooktop maintenance.
BURNERS: See Pg. 7 for burner sizes/location; a spark is generated to light the burner when you turn a knob to HIGH (flame icon).
BURNER-CONTROL KNOBS: These turn on the burners and adjust the flame; the corresponding Illumina™ knob illuminates when a burner is on. The center knob operates the oven.
TRIM RINGS: These surround each knob, keeping liquids away from internal parts.

Burner Locations and Cooktop Features
A. 1300 to 9500 BTU Standard Burner
B. 1700 to 15000 BTU Standard Burner
C. 800 to 18000 BTU Dual Burner

Special Cooktop Features
Perma-Flame™: Automatically relights a burner if it goes out so cooking can continue uninterrupted. Smart Flame™: Reduces the temperature under the grate fingers to protect the finish and extend the life of the grate. SimmerSear™: This exclusive burner-control system lets you select a wide range of heat settings, from simmer to sear.

Parts of the Oven

Operating the Range

Assembling the Cooktop

WARNING: Operate the cooktop only when all burners are properly assembled.

1. Remove the burner rings, burner caps, and grates from their shipping packages.
2. Install the burners as shown. When installing burner parts, twist each piece back and forth slightly until it drops into place. The burners do not work properly unless all pieces are properly seated.
3. Gently set the grates on the spill tray so each foot rests in its corresponding dimple.

Operating the Cooktop

WARNING

• To avoid risk of fire, explosion, or carbon monoxide poisoning, use the range only with the burners properly assembled (see Pg. 7). Burner rings must be properly seated for ignition.
• To avoid personal injury, turn cookware handles away from active burners and the front edge of the range. Set cookware gently on the grates, and center them for stability.
• Lift to reposition cookware. Sliding may damage the grate finish.
• Cookware with rough bottoms can permanently mar the grate finish.
• To avoid burns or fire hazard, keep the flame beneath the cookware.
• Always turn the burner on before placing the cookware, and turn the burner off before removing the cookware. Always turn off all burners when finished cooking.
• Do not turn the knob farther than HIGH until it ignites, or a burst of flame could cause burns or damage the surrounding area.
• Do not touch any part of the burner while the igniter is sparking. An electric shock could result.
• Never light the burners with a flame.
• If the gas does not ignite in 4 seconds, or if the flame goes out and gas escapes, turn the burner off. Open a window, wait 5 minutes for the gas to dissipate, then try lighting the burner.

Selecting Cookware
For overall safety, efficiency, and best results, select cookware best suited to the task. Use cookware that has tight-fitting lids and flat, smooth bottoms, and is well-balanced.

IMPORTANT: Take care to avoid spills. The porcelain-coated grates, spill tray, and burner caps are not acid-proof. Some foods can permanently mar the coating if not cleaned off quickly.

Things to Know Before Using the Cooktop

• A normal flame is steady and blue. Foreign material in the gas line, especially in a new range, may cause an orange flame that disappears with use. Yellow-tipped flames are normal for LP gas.
• See Pg. 5 for the heat ranges of the different burners.
• Food cooks as quickly at a gentle boil as at a rolling boil, which wastes energy and cooks out moisture, flavor, and nutrients.
• Use a low/medium flame with poor-heat-conducting cookware (e.g., glass, ceramic, or cast iron). Adjust the flame to cover 1/3 of the cookware diameter to ensure even heating and lower the risk of scorching the food.
• Dacor’s SimmerSear feature lets you precisely control the flame on the SimmerSear burner, from low to high heat.

Lighting a Burner
Each knob has a small diagram next to it that shows which burner it controls.

1. Push-turn the knob to HIGH (flame icon).
   The knob illuminates; the igniter sparks (click-click) until the burner ignites (about 4 sec’s). The flame burns evenly around the burner, except below each grate-support finger, where the flame is reduced by Dacor’s Smart Flame feature. If there is no ignition in 4 seconds, or if the flame goes out, turn the burner off. Open a window, and let the gas dissipate for 5 minutes, then try relighting. If the burner still does not ignite, the igniter keeps sparking, or if the flame spreads unevenly around the burner cap, see Troubleshooting, Pg. 15.
2. Place the cookware on the grate, and adjust the flame to the cooking task.

Operating the Oven

WARNING: Do not touch any part of the oven during or directly after use.

Burning In the Oven
Manufacturing residue commonly remains in the oven. Burn this residue away before using the oven for the first time.

1. Shut birds and other pets in another, well-ventilated room.
2. Open kitchen windows, and turn on the range hood.
3. Turn the oven to BROIL for 10 minutes. Odors and smoke from the backyard vent are normal.
4. Turn the oven to 350°F for 30 minutes, then turn off the oven.
5. When odors and smoke clear, close the windows and turn off the range hood.

Installing/Removing the Oven Racks

WARNING: The oven racks become hot when the oven is in use. The rack supports offer seven positioning levels.

Installing/Removing a Standard Oven Rack

1. Orient the rack with the safety notches toward the oven.
2. Set the rack sides on the left/right supports (ensuring both sides are on the same level), and start pushing the rack in.
3. Tip up the front about 6 inches so the safety notches clear the ends of the rack supports, and push the rack fully in.
4. To remove the rack:
   1. grasp it with both hands, and pull gently until it stops.
   2. tip the front up, and pull the rack away from the oven. (Tipping releases the safety notches, which keep the rack from coming out of the oven accidentally.)

Installing/Removing a GlideRackTM

This rack lets you easily and safely slide cookware out to check food without removing it from the oven.

1. Extend the rack guides fully.
2. Align the left and right safety clips on the back of the guides with the rack supports.
3. Slide the rack in so the supports pass between the rack’s safety clips. (Tip the front of the rack up so the front safety clips clear the front of the rack supports.)
4. Lower the front of the rack so the front of the support is between the front safety clip and the rack stop.
5. Grasp the rack center-front, and pull. The guides should stay in place.
6. To remove the rack:
   1. grasp it with both hands, and pull gently until it stops.
   2. tip the front up so the front safety clips clear the front of the supports, and pull the rack away from the oven. (Jiggle the rack side-to-side as you pull to ease removal.)

Using the Oven Modes
See Pg. 12 for Self-Clean mode.

Using Bake Mode

1. Turn the oven knob (center) to the desired temperature. The burner’s ON indicator illuminates; within 1 minute, the bake burner ignites.
2. Let the oven preheat. The ON indicator blinks when the oven is preheated.
3. Place the food in the oven, and close the door.
4. When finished, remove the food, and turn off the oven.

Using Convection Bake Mode

1. Turn the oven knob (center) to the desired temperature, and let the oven preheat.
2. Place the food in the oven, and close the door.
3. Push the convection fan switch (control panel, left side).
4. When finished, remove the food, and turn off the oven and convection fan.

Using Broil Mode

WARNING

• To avoid burn injuries, turn the oven knob to BROIL, immediately put the food in the oven, and shut the door completely.
• Broiling is for quick cooking (20 min. max.).
  • The range is designed for residential cooking tasks only.
  • Do not run the broiler more than 45 continuous minutes. After 45 minutes in broil mode, turn the oven off, and let it cool for 30 minutes before broiling again.

1. Adjust the rack to Level 4 or 5 based on food thickness.
2. Turn the oven knob to BROIL.
   The oven ON indicator illuminates; within 1 minute, the broil burner ignites. (The bake burner is inactive in Broil mode.)
3. Immediately place the food in the oven, and close the door completely.

IMPORTANT

• Always use a broil pan and grill to catch excess fat and grease, and reduce spatter, smoke, and flare-ups.
• The igniter for the IR broil burner glows orange periodically during normal broil operation.

Using Convection Broil

1. Turn the oven knob to BROIL. The oven’s ON indicator illuminates; within 1 minute, the broil burner ignites..
2. Place the food in the oven. and close the door.
3. Push the convection fan switch (control panel, left side).
4. When finished, remove the food, and turn off the oven and convection fan.

Baking Tips

Tips: All Bake Modes

• Avoid opening the oven door if possible. Instead, check food through the door window.
• Use a timer.
• Check progress at the shorter recommended bake time.
• Cakes are done when a wooden pick poked in the center comes out clean.
• Measure ingredients carefully; follow tested recipes precisely.

Tips: Standard Baking

Tips: Convection Baking

• Generally, convection bake lets you prepare most foods at lower temperatures for shorter periods with superior results.
• Typically, standard cook temperatures can be reduced by 25°F and cook times by 10%. Baked goods have golden-brown crusts with flaky textures; meat has crispy exteriors and juicy interiors.
• Some recipes, especially homemade, may need adjusting and testing when converting from standard to convection mode. First, prepare a dish in bake mode, then follow the convection guidelines. If the results are unsatisfactory, adjust one variable (e.g., cook time, rack level, temperature), and retest. Follow this pattern until results are satisfactory.

Tips: Broiling

Broiling is a quick, flavorful way to cook such foods as steak, chicken, chops, hamburgers, and fish. It is normal and necessary for some smoke to be present to give the food a broiled flavor.

• Always set a timer when broiling.
• Use a room-temperature broiler pan for even cooking.
• Use tongs or a spatula to handle meat. (Piercing meat with a fork lets natural juices escape.)
• Broil food slightly over half the recommended time, then season and turn. Season the second side just before removing the food.
• To prevent sticking, lightly oil the broiler grill. For easier cleaning, remove the broiler pan and grill when you remove the food.

Tips: Roasting

• Optional roasting pans work very well.
• Optional V-shaped racks and broil/roast pans allow excellent air circulation all around the food.
• If using a cooking bag, foil tent, or other cover, use Convection Bake mode; adjust recipe time and temperature accordingly.
• If using a meat thermometer:
  • insert the probe halfway into the center of the meat’s thickest portion; (for poultry, insert the probe between the body and leg into the thickest part of the inner thigh)
  • keep the probe tip away from bone, fat, and gristle insert the probe ½” farther into the meat, and take another reading. If the second reading is lower, keep cooking.
• Let roasts sit 15 – 20 minutes after roasting to ease carving.
• Roast times vary with the size, shape, and quality of the meat/ poultry. Tougher cuts are best prepared in Bake mode and may need moist cooking techniques. Follow recipe directions.

Tips: Multi-Rack Baking

• Standard Bake mode is best for multi-rack baking.
• Pizza, cake, cookies, biscuits, muffins, rolls, and frozen convenience foods) can be prepared on two or three racks at once.
• Typically, rack Levels 2, 4, and 6 are best for multi-rack baking.
• When adapting a single-rack recipe to multi-rack baking, you may need to lengthen the bake time due to the greater amount of food in the oven.

Tips: Bakeware

• For best results, use the pan size/type specified in the recipe.
• Bake cake, quick bread, muffins, and cookies in shiny, reflective pans for light-golden surfaces. (Do not use old, darkened pans.)
• Bake cookies, biscuits, and cream puffs on medium-gauge aluminum sheets with low sides.
• Bake most frozen food in the original foil package on a cookie sheet. (Follow package directions.)
• For glass bakeware, reduce the recipe temperature by 25°F, except for pie or yeast bread.
• Follow the standard recipe baking time for pie and yeast bread.
• Warped, dented, stainless-steel, and tin-coated pans heat unevenly, giving inconsistent results.

About High-Altitude Cooking

At higher altitudes (3000 feet/914 meters and above), foods tend to take longer to cook due to lower atmospheric pressure, so some recipes need adjusting. Usually, no adjustment is needed for yeast-risen goods, though letting the dough rise twice before the final pan-rise improves flavor. Try the adjustments below; note the changes that work best for you. Consulting a cookbook on high-altitude baking is also useful.

Care and Cleaning

WARNING

• To avoid personal injury, unplug the range, turn off all controls, and ensure all parts are cool before cleaning.
• To avoid dangerous fumes and property damage, clean only the parts listed in this manual in the manner specified:
  • Do not use abrasive/corrosive cleaners or applicators (e.g., steel wool, scouring pads) unless instructed to do so. Scrub with a sponge, soft cloth, fibrous/plastic brush, or nylon cleaning pad.
  • Do not steam-clean the range. The electrical circuitry could be damaged.
• Having repositioned the range after cleaning, shine a flashlight below to verify that the anti-tip foot engages the anti-tip bracket.

Using Self-Clean Mode

• This mode eliminates manual scrubbing. The oven functions better, and produces less smoke and odor when it is clean.
• The oven door locks automatically during self-cleaning and cool-down.
• Self-cleaning lasts about 2½ hours.
• Popping sounds are normal during self-cleaning; some smoke is normal during the first few self-cleaning cycles.
• If power fails during self-cleaning, the oven door remains locked; self-cleaning resumes when power is restored.
• The light and convection fan switches are inactive when the door is locked.

WARNING

• Wipe up residue with a damp cloth before self-cleaning.
• Do not touch range surfaces during/immediately after self-cleaning.
• Remove all foreign items (including oven racks) during self-cleaning.

1. Remove the racks, convection filter, and any other foreign items from the oven.
2. Clean soil from the porcelain surfaces outside the door gasket, rinse with a vinegar-water solution, and wipe dry. (Heavily soiled areas may be cleaned with a plastic scouring pad.)
3. Dab the door gasket with a solution of water and mild soap.
   WARNING
   • Clean the gasket very gently. Any damage may compromise the seal needed for proper function.
   • Do not try to force the door open during self-cleaning.
4. Keep the kitchen well ventilated and the oven door shut.
5. Push-turn the oven-control knob to CLEAN.
   • The knob lights, indicating self-cleaning is active.
   • The oven door locks itself within 20 seconds. Locking keeps the door from being opened, preventing possible burn injuries due to high oven temperatures.

To stop self-cleaning manually, turn off the oven. When selfcleaning is complete:

• the door unlocks when oven temp reaches 600°F (315°C). When opening the door, stand aside to let hot air escape safely.
• Turn the oven off, or self-cleaning will restart when you close the oven door.
• Usually, powdery ash remains on the oven floor. When the oven cools fully, wipe the ash up with a damp cloth or sponge.
• Before using the oven, reinstall the convection filter and oven racks.

General Cleaning

Cleaning the Cooktop
For best results, clean the cooktop after every use. Wipe up spills as soon as surfaces cool. Spills that dry on burner parts are hard to remove. Certain foods (e.g., tomatoes, citrus juices, vinegar, alcohol, milk) can mar the finishes if they remain for any length of time.

IMPORTANT: The grates are exposed to very high temperatures and the weight of cookware. Parts are occasionally exposed to acidic food. These conditions discolor the porcelain-enamel parts over time. Careful maintenance slows the aging process. All cooktop cleaning begins by unplugging the range and waiting until all surfaces are cool to the touch.

Cleaning the Grates and Spill Tray

IMPORTANT: The cleaners listed below are for the grates and spill tray ONLY.

For everyday cleaning, use a soft cloth or non-abrasive pad with warm, soapy water.

• Tough stains may be removed by applying such full-strength sprays as Simple Green™, Ajax™ All-Purpose Cleaner, or Formula 409™. To minimize wear, use the mildest cleaner needed for the job.
• For very stubborn stains, use a mildly abrasive cleaner or applicator (e.g., Soft Scrub™, Bon Ami™, S.O.S.®, or other soap-filled steel-wool pads). Use these cleaners very carefully and only occasionally; otherwise, they will damage the finish. Dacor is not responsible for finish damage from abrasive cleaners.

General Cleaning
Cleaning the Burner Components
WARNING

Clean the igniters carefully. The porcelain is easily damaged. The igniters will not work properly or perhaps not at all if they and the burner rings and bases are not clean. After disassembling the burners, check all parts (including igniters) for dirt/grime.

1. Clean all around the igniter, including the metal top and porcelain base. (A firm toothbrush works well; do not use water; use a small amount of rubbing alcohol to dissolve grime.)
2. With a paper clip or needle, carefully remove debris from the burner-ring holes.
3. Clean the burner rings with window cleaner or rubbing alcohol and a plastic-bristle brush or firm toothbrush.
4. Clean the burner caps with a solution of mild detergent and hot water.
5. Rinse all parts in clean water; when all parts are thoroughly dry, reassemble the cooktop (see Pg. 7 for details).
6. Plug in the range, and test the burners.
   If the flame is uneven, verify proper burner assembly, and check for dirt/grime. If clicking is erratic, ensure the igniter is fully dry. If issues persist, call a Dacor-authorized service agent.

Cleaning Porcelain Surfaces

The oven chamber, oven-door interior, and spill tray have a porcelain-enamel finish.

• Clean porcelain surfaces with mild detergent and hot water.
• Rinse and dry with a soft cloth.
• Do not use abrasives or commercial oven cleaners.
• Remove the rack supports to clean behind them more easily.

Cleaning the Control Knobs and Trim Rings

WARNING

• Only use the cooktop with the knobs and trim rings in place.
• Do not soak the knobs and rings in water or put them in a dishwasher.
• Do not expose the knobs to direct heat.

1. Turn off the burners, and unplug the range.
2. Pull off the control knobs, and wipe the outsides of the trim rings with a soft, damp rag.
3. Wash the knobs in warm water and dish soap, then rinse and dry them thoroughly.
4. Align the opening on the back of the knob with the valve stem, and push the knob on until it stops. (See the graphic for locations.)
5. Plugin the range.

Cleaning the Oven Racks

CAUTION: To prevent damage, do not leave the oven racks inside the oven during self-cleaning.

Clean these chrome-plated racks with detergent and hot water. For heavy soil, use a scouring pad or the rough side of a sponge with ample water or 1 cup of ammonia to 2 gallons of water.

Cleaning the Convection Filter
Clean the filter regularly. A clogged filter hinders air circulation during convection cooking.

WARNING

• Handle the stainless-steel convection filter only when it is cool.
• Re-install the filter before using the oven; otherwise, the convection fan, which spins at high speed, will pose an injury hazard.

1. With fingertips, grasp the filter, and push up with your thumb. The filter unclips from the horizontal bar.
2. Soak the filter in hot, soapy water, then rinse, and dry it fully.
3. With the mounting clips (open-end down) facing the rear wall, push the filter down, hooking the clips onto the horizontal bar.

Cleaning Stainless-Steel Surfaces

CAUTION: To avoid damage, always wipe stainless-steel “with” the grain.

• Clean the range’s stainless-steel cladding with a Stainless Steel Cleaner.
• Rinse and dry with a soft, lint-free cloth.
• Apply a small amount of baby oil to restore lustre.

Cleaning Brass/Chrome/Copper Surfaces
Clean these surfaces as you would stainless steel. (See Cleaning Stainless-Steel Surfaces.)

Cleaning the Door Glass

• Clean the glass with a solution of mild detergent and hot water.
• Remove prints/smears with a mild glass cleaner.
• Dry fully with a soft, lint-free cloth.

Cleaning the Broil Burner

WARNING: To avoid damaging the broil burner, do not scrub it or its igniter, or spray them with cleaner. The broil burner is self-cleaning. To burn off grime, close the oven door, set the oven to BROIL for 10 minutes, then turn the oven off.

Replacing the Oven Light
WARNING

• Before starting, ensure all range surfaces are cool enough to touch.
• Do not use the oven without the lens in place; the lens protects the bulb from breakage due to high temperature and mechanical shock.
• Replacing the lens without aligning the cutout with the light socket will damage the light fixture.
• Do not remove the lens with a screwdriver, which is much more likely than a table knife to cause damage.
• To purchase a new light bulb, contact a local service agent.

The owner shall change the bulb. If the light does not work, check Troubleshooting (Pg. 16) before replacing it.

IMPORTANT: Do not touch the new bulb with bare fingers. Halogen bulbs are sensitive to hand oils, which can shorten their lifespan.

1. Unplug the range, and remove the racks and rack support.
2. Supporting the lens with one hand, gently loosen it with a table knife, and pull it straight out.
3. Pull the old bulb straight out of the socket.
4. Wearing a glove, insert a new bulb in the socket.
5. Align the cutout on the lens’ inside rim with the light socket, and gently press the lens into place.
6. Replace the rack support and racks, and plug in the range.

Troubleshooting

Warranty

Customer Service
Before you request help or schedule service:

1. Try the Solutions offered in the Problem-Solution table in the “Troubleshooting” section.
2. Become familiar with the warranty terms and conditions of your product.
3. If none of these tips or suggestions resolves your visit dacor.com or call our Customer Service center at:
   (833) 353-5483 (United States)
   (844) 509-4659 (Canada)

United States – Warranty

CERTIFICATE OF WARRANTY ON DACOR PRO-RANGE – UNITED STATES: FULL TWO-YEARS WARRANTY

This warranty covers any defects in materials or work manship in the Dacor-branded new appliance purchased from a Dacor Authorized Dealer or other seller authorized by Dacor. This full warranty runs for two years starting from the date of original retail purchase receipt or closing date for new construction, whichever period is longer. Dacor will repair or replace your product.

LIMITED WARRANTY

After the Full Warranty period has ended, this product is warranted against defects in materials or workmanship reported to us during the applicable warranty periods as follows:

Cosmetic Defects. In addition, for 60 days from the date of purchase, your product is warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish). Color variations are excluded, and display, floor-model, “as-is” or refurbished products are specifically excluded.

COVERAGE LIMITATIONS
Service will be provided by a Dacor designated service company during regular business hours. Please note service providers are independent entities and are not agents of Dacor. The owner must provide proof-of-purchase or a closing statement for new construction upon request. All Dacor products must be accessible for service. Warranty will be null and void on product that has altered, defaced, or missing serial numbers and tags. Warranty is null and void if non-CSA approved product is transported from the U.S.A.

WHAT IS NOT COVERED

THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, therefore the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state. Warrantor: Samsung Electronics America, Ridgefield Park, NJ, 07660.

Canada – Warranty

CERTIFICATE OF WARRANTY ON DACOR
PRO-RANGE – CANADA:

This Limited Warranty covers only those Products supplied and distributed in Canada by us and delivered new, in the original carton or packaging, to the original consumer purchaser that are purchased from an authorized reseller or distributor, except as otherwise stated herein. Except where prohibited by applicable provincial law, only the original consumer purchaser of the Product has any rights under this Limited Warranty and this Limited Warranty may not be transferred or assigned. Any additional statements such as dealer advertising or presentation, whether oral or written, that make additional warranties or modifications to this Limited Warranty do not constitute warranties by us and should not be relied upon.

1. WHAT IS COVERED AND FOR HOW LONG
   We warrant to the original purchaser (“Purchaser”) that your Dacor Pro-Range purchased from an authorized reseller or distributor in Canada (the “Products”) is free from defects in material and workmanship encountered in normal use for the warranty period identified below, effective as of the date of purchase or closing date for new construction, whichever period is longer.

   Dacor Product or Part	Warranty Period and Warranty Coverage
   Pro-Range	Two (2) Years: Parts and Labour

   Cosmetic Defects. For sixty (60) days from the date of purchase, the Product is warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish). Color variations are excluded, and display, floor-model, “as-is” or refurbished products are specifically excluded.

2. COVERAGE LIMITATIONS
   If the Product fails to operate according to the Product’s specifications during the applicable warranty period and the failure is due to improper workmanship or defective material, we will repair or replace, at our sole option, and without charge to the Purchaser, the Product or any defective component part of the Product. We may, at our sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product. If the same model Product or part is not available for replacement, we may, at our sole option, replace the Product or part with any rebuilt, refurbished, reconditioned or new Product or part of similar utility and value to the Product or part being replaced.

We expressly reserve the exclusive right, at our sole option, and in lieu of any service, repair or replacement of a Product under this Limited Warranty, to offer the purchaser a partial refund of the original purchase pricepaid by the Purchaser for that Product (a “Partial Refund”). The amount of any Partial Refund to be offered shall be determined in our discretion based on the fair market value of the Product given its age and condition. If Purchaser accepts that offer of a Partial Refund, the Purchaser shall be deemed to have released us from any claim or liability whatsoever under this Limited Warranty or under any other applicable express or implied warranty or condition in respect of that Product. All repaired parts or replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer.

WHAT IS NOT COVERED

The remedies provided for in this Limited Warranty are available only within Canada. This Limited Warranty does not cover any defect, malfunction, failure or damage caused by or resulting from any of the following:

1. removal, installation, re-installation, maintenance, or service of the Product that was not authorized by us;
2. accident, fire, flood, power interruption, power surges, incorrect line voltage or supply or electrical current, fuses, house wiring, circuit breakers, connectors not supplied by us, unusual electrical or electromechanical stress, acts of God, or acts of nature;
3. misuse, abuse, neglect, mishandling, misapplication, alteration or modification of the Product or any part of the Product;
4. use of the Product in conjunction with products, equipment, utilities, services, parts, supplies, accessories, applications, external wiring, connectors, or ancillary or peripheral equipment not supplied or authorized by us;
5. uses for which the Product was not intended.

Further, this Limited Warranty does not cover:

1. any Product or part from which the serial number has been removed or on which the serial number has been made illegible. Removing the serial number on any Product or rendering it illegible on any Product will immediately void the Limited Warranty for that Product;
2. any damage whatsoever that occurs during shipment of the Product once the Product has been accepted by the Purchaser;
3. any damage whatsoever resulting from any failure to follow operating, maintenance or environmental instructions contained in any instruction booklet or owner’s manual available in connection with the Product;
4. service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads, or other travel expenses;
5. replacement of house fuses, fuse boxes, or resetting of circuit breakers;
6. liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings and other structures or objects;
7. the cost of service calls for instructions, for the correction of installation errors, for customer adjustments that are explained in the Product owner’s manual, or where the Product operates according to the Product’s specifications. There may be a service charge for service calls made for issues not covered under this Limited Warranty;
8. breakage, discoloration or damage to glass, metal surfaces, plastic components, trim, paint, or other cosmetic finish caused by improper usage, care, abuse, or neglect;
9. except as noted above, consumable parts such as filters and light bulbs are not covered and are the responsibility of the Purchaser;
10. commercial, business, or rental use, or any application other than residential consumer use;
11. colour variation due to differences in painted parts, kitchen lighting, product placement, and other factors; We do not warrant or guarantee uninterrupted or error-free operation of the Product.

WHAT ARE THE LIMITATIONS ON IN-HOME WARRANTY SERVICE?

In-home service is subject to availability, and it is not available in all areas of Canada. In-home service will only be provided if the Product is unobstructed and easily accessible from floor level to service personnel. If repair cannot be completed during in-home service or if in-home service is not available in your area, you may be directed to deliver the Product to a Dacor Authorized Service Center for warranty service. The cost of transportation of the Product to and from a Dacor Authorized Service Centre shall be paid by the Purchaser unless we elect to provide that transportation at our discretion. To receive in-home service, the Purchaser must first contact Dacor Customer Care for problem determination and service procedures. All in-home warranty repairs must be performed by a Dacor Authorized Service Center. Valid proof of purchase must be presented to us at the time that service is requested and before warranty services are rendered.

When in-home service is not available, the Purchaser must return the Product to a Dacor Authorized Service Center for analysis. Assistance on where to deliver the Product can be obtained by contacting our Customer Service center. The cost of transporting the Product to or from the Authorized Service Center must be paid by the Purchaser.

WHAT ARE THE LIMITS OF OUR LIABILITY?

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, OUR LIABILITY IS SUBJECT TO THE FOLLOWING LIMITATIONS:

1. THE PURCHASER TAKES THE PRODUCT “AS IS” AND WE MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.
2. THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCT.
3. IN PARTICULAR, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING PARAGRAPHS (A) AND (B), WE MAKE NO WARRANTY, CONDITION OR REPRESENTATION AS TO ANY OF THE FOLLOWING:
   1. THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
   2. TITLE OR NON-INFRINGEMENT;
   3. DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;
   4. THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN;
   5. COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING TO THE PRODUCT.
4. NOTHING CONTAINED IN ANY INSTRUCTION MANUAL OR OWNER’S MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. THE PROVISIONS FOUND IN PARAGRAPHS (E) AND (F) BELOW DO NOT APPLY IN CIRCUMSTANCES WHERE THIS LIMITED WARRANTY IS GOVERNED BY THE LAWS OF THE PROVINCE OF QUEBEC.
5. ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING ANY  MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THIS LIMITED WARRANTY. SOME PROVINCES PROHIBIT LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, AND THE LIMITATION ON THE DURATION OF THE IMPLIED WARRANTY WILL NOT APPLY TO THE EXTENT THAT THE LIMITATION IS PROHIBITED BY APPLICABLE PROVINCIAL LAW.
6. WE SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES) THAT RESULT OR ARISE DIRECTLY OR INDIRECTLY FROM ANY OF THE FOLLOWING:
   1. THE PURCHASE, USE, OR MISUSE OF THE PRODUCT;
   2. ANY LOSS OF USE OF THE PRODUCT OR INABILITY TO USE THE PRODUCT;
   3. ANY BREACH OF THE EXPRESS WARRANTY;
   4. ANY LOSS OF ANTICIPATED PROFITS OR BENEFITS;
   5. ANY LOSS OF FOOD OR CONSUMABLES;
   6. ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY US, ITS AGENTS OR EMPLOYEES;
7. ANY BREACH OF CONTRACT;
8. ANY CLAIM BROUGHT AGAINST THE PURCHASER BY ANY OTHER PARTY. SOME PROVINCES PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THE ABOVE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES WILL NOT APPLY TO THE EXTENT THAT THE EXCLUSION IS PROHIBITED BY APPLICABLE PROVINCIAL LAW.
9. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS LIMITED WARRANTY STATES THE PURCHASER’S EXCLUSIVE REMEDY. EXCEPT WHERE PROHIBITED BY APPLICABLE PROVINCIAL LAW, THIS LIMITED WARRANTY IS NOT TRANSFERABLE WITHOUT OUR EXPRESS CONSENT.
10. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY.

If the Product is purchased from a non-authorized reseller or distributor or purchased outside of Canada, this Limited Warranty does not apply except that the above limitations specified in Sections 5(A) through 5(I) shall apply. Warrantor in Canada: Samsung Electronics Canada Inc., Mississauga, ON, L5N 0B9 Canada.

OUTSIDE THE UNITED STATES AND CANADA:

LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to replace the defective part. All delivery, installation, labor costs, and other service fees are the responsibility of the purchaser.

Contact Dacor
If you have any questions or comments relating to Dacor appliances, please contact the Dacor Customer Service Center.

Documents / Resources

dacor HGR30 30 Inch Gas Pro-Range [pdf] User Manual HGR30, 30 Inch Gas Pro-Range, HGR30 30 Inch Gas Pro-Range