IP-Integra VoIP APP
IP-INTEGRA VoIP APP iOS USER MANUAL v2.16.6
Product Information:
| Manufacturer | FREUND ELEKTRONIKA d.o.o |
| Contact Information | International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | [email protected] |
Table of Content
Introduction
Product Usage Instructions:
1. Setting up the application
After the correct information is entered into our SIP Server by
your IT Manager, you should receive the Welcome mail to the address
you provided. It should contain a .pdf file along with the
following information:
| Step | Description |
|---|---|
| Step 1 | Installing the application |
| Option 1: Open the PDF file provided in the Welcome mail. Tap on the QR code containing Apple logo. You will be redirected to the App Store page from where you can install the Integra VoIP application. | |
| Option 2: Open the Apple App Store on your mobile device. Search for the ‘Integra VoIP’ application and install it. | |
| Step 2 | Setting up the application |
| Open the PDF file on your mobile phone. Tap on the iOS QR Code on the bottom of the PDF file you received in the Welcome mail. The application will automatically start and be configured for use. | |
| Option 2 (Use this one if you are opening the Welcome email on a different device from where the App has been installed): Start the application and tap on Settings button in the bottom right corner. Click QR Scanner and scan the iOS QR Code on the bottom of the PDF file you received in the Welcome mail. Carefully fill out required fields with the information you received in the Welcome mail. Confirm it by clicking on white check sign in the top right corner. |
FREUND
USER MANUAL
IP-INTEGRA VoIP APP iOS USER MANUAL v2.16.6
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USER MANUAL
Table of content
Introduction …………………………………………………………………………………………………………………………………………………3 1. Setting up the application ……………………………………………………………………………………………………………………..3 2. Navigation bar ………………………………………………………………………………………………………………………………………8 3. Welcome screen / Keypad…………………………………………………………………………………………………………………….8 4. Contacts ……………………………………………………………………………………………………………………………………………..10 5. Intercoms ……………………………………………………………………………………………………………………………………………11 6. Recents……………………………………………………………………………………………………………………………………………….12 7. Settings ………………………………………………………………………………………………………………………………………………13 8. Account Status & DND………………………………………………………………………………………………………………………..14
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FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina
www.ip-integra.com | [email protected]
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Introduction
USER MANUAL
This user manual will explain how to operate the Integra VoIP application on Apple iOS devices. We will in detail describe the procedures of activating the application and setting it up with the account as well as making and answering a call, giving door access (opening a door), and also explain the call logs.
1. Setting up the application
After the correct information is entered into our SIP Server by your IT Manager, you should receive the Welcome mail to the address you provided. It should contain a .pdf file along with the following information:
PICTURES SHOWING THE INFORMATION RECEIVED IN THE WELCOME MAIL
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USER MANUAL
Step 1: Installing the application
Option 1 Open the PDF file provided in the Welcome mail. Tap on the QR code containing Apple logo. You will be redirected to the App Store page from where you can install the Integra VoIP application.
Option 2 Open the Apple App Store on your mobile device. Search for the `Integra VoIP’ application and install it.
INTEGRA VOIP IN THE APP STORE
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Step 2: Setting up the application
USER MANUAL
Option 1 (Use this one if you are opening the Welcome e-mail on your phone)
Open the PDF file on your mobile phone. Tap on the iOS QR Code on the bottom of the PDF file you received in the Welcome mail.
PICTURE SHOWING CONFIGURATION QR CODE FOR IOS DEVICES The application will automatically start and be configured for use.
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USER MANUAL
Option 2 – (Use this one if you are opening the Welcome e-mail in different device from where the App has been installed)
Start the application and tap on Settings button in the bottom right corner.
APPLICATION SETTINGS Click QR Scanner and scan the iOS QR Code on the bottom of the PDF file you received in the Welcome mail.
PICTURE SHOWING WHICH QR CODE TO SCAN FOR IOS DEVICES 6
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Option 3 (Manual setup) Click on Create Account button shown in the picture 5.
USER MANUAL
Carefully fill out required fields with the information you received in the Welcome mail.
INFORMATION RECEIVED IN THE WELCOME MAIL FOR APP CONFIGURATION Confirm it by clicking on white check sign in the top right corner.
EXAMPLE OF HOW TO FILL OUT THE REQUIRED FIELDS IN THE MANUAL SETUP OF THE APPLICATION
If you carefully followed any single option from each of the steps, your application will be connected and ready to make and receive calls.
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2. Navigation bar
USER MANUAL
Navigation bar is located at the bottom of the screen. Buttons present are Contacts, Intercoms, Keypad, Recents and Settings.
NAVIGATION BAR
3. Welcome screen / Keypad
After opening Integra VoIP application, following screen is displayed. User is able to make a call by entering an extension number and pressing either Audio or Video button, respective to which call they want to make.
KEYPAD
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USER MANUAL
If users encounter the screen shown in the picture bellow, it means that the Administrator has disabled keypad for this device. However, the calls can still be made and received through either Contacts or Intercoms tab.
DISABLED KEYPAD
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4. Contacts
USER MANUAL
Tapping on Contacts tab will provide a list of contacts. Search bar is located above the list, and on the right side of Contact names are buttons for making an audio or a video call.
CONTACTS Registered and available contacts will have a green dot near their icon while the unregistered ones will have red dot.
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5. Intercoms
USER MANUAL
Intercoms tab shows available intercom devices. Tapping on Intercom device in the list will dial that device, while long pressing will trigger a relay and open a door. Opening a door successfully will give a confirmation mesage.
INTERCOMS
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6. Recents
USER MANUAL
User can access the history of incoming, outgoing or missed calls by clicking on Recents tab.
RECENTS More information is available by clicking on the Info icon on the log. Building administrator is able to send a message/notification to tenants through a SIP server. These messages can be found under Messages tab in Recents.
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7. Settings
USER MANUAL
Under Settings, users are able to change the application language. Account settings have been desribed in Section 1 of this document Setting up the application.
SETTINGS
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8. Account Status & DND
USER MANUAL
Account status have two options Available and DND or Do not disturb. Application by default has Available status. DND feature, when enabled, will ignore all incoming traffic in the application.
To enable it, go to the Keypad screen and tap the circle icon in the top right corner. Green circle indicates that the application has available status, while orange indicates that DND is enabled.
ACCOUNT STATUS
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USER MANUAL
Freund Elektronik A/S, in cooperation with our sister company Freund Elektronika D.O.O. Sarajevo, is developing an IP-Based Intercoms, Audio Systems, Access Control and Smart Home solutions.
As a developer, manufacturer, and reseller, we have been self-improving and perfecting ourselves for over 30 years.
In the industry, we negotiate the most advanced and innovative solutions regarding the building communication. Our daily focus is on the development and user friendliness of our high quality and pleasantly designed products.
As a developer and manufacturer of our own IP-INTEGRA system, we have made a top-of-the-line products for Door Telephony, Public Audio, and Access Control solution.
Our development department, together with our partners, has created elegant and robust door phones, SIP-Centrals, Terminals, IP-Speakers, ACC Controllers, and applications with intelligent features using the most advanced technologies when available, and creating new technologies when they are not while keeping it simple for our customers.
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FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina
www.ip-integra.com | [email protected]
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IP-INTEGRA INTERCOM solution
