hp Desktop User Manual

hp Desktop

Contents hide

1 Product overview

2 Key specifications

3 Product features

3.1 Additional product features

4 Warranty and support

4.1 Included with your product:

4.2 Support Options:

4.3 Extend your coverage:

5 Specifications

6 Software

7 Documents / Resources

7.1 References

8 Related Posts

Product overview

High-powered gaming goodness: Skills are half the game and with the OMEN 25L Desktop PC, you really can’t make any more excuses for losing. With a powerful processor and graphics, it’ll carry you far. Plus, with a large front fan and raised feet it’s made to stay cool so you can focus on trying to win.
Make it yours: Really, do whatever you want. It’s easy to upgrade and with OMEN Command Center’s growing list of customization and optimization features it lets you do you. (57)
Go ahead, it’s okay to stare: Some people say looks don’t matter, but let’s be honest, they do. With a tempered glass side panel, a full-metal frame, and complete RGB control, we made this PC for people who enjoy the finer things in life — like buying virtual hats just so you can flex on your friends.

Key specifications

Operating system: Windows 10 Home(1)
Processor: AMD Ryzen™ 7 3700X Processor(2a)
Memory: HyperX® 16 GB DDR4-3200 XMP SDRAM memory(97) (2×8 GB)
Internal Storage: 512 GB PCIe® NVMe™ M.2 Solid State Drive(15)(58c)
Graphics: AMD Radeon™ RX 5500 graphics card with 4 GB GDDR5 dedicated memory
Mouse and keyboard: USB black wired keyboard and mouse combo
USB ports: 8 (6 SuperSpeed USB Type-A 5Gbps signaling rate, 1 SuperSpeed USB Type-A 10Gbps signaling rate, 1 SuperSpeed USB Type-C® 10Gbps signaling rate(42))
Wireless: Realtek Wi-Fi 5 (2×2) and Bluetooth® 5 Combo, MU-MIMO supported(19a)(26)
Warranty: 1-year limited hardware warranty

Product features

Windows 10 Home: Do great things confidently with the familiar feel of Windows-only better. (1)
Adheres to industry standards: With easy access angled design, and support for aftermarket parts, it’s the ultimate DIY desktop.
3rd Generation AMD Ryzen™ desktop processor: Experience powerful elite gaming and content creation with unrivaled 7-nanometer leading-edge technology and no limitations.
AMD Radeon™ RX graphics: Get the top-level gaming performance you need for incredible 4K and VR experiences. From MOBAs to the most popular AAA titles, enjoy ultra-smooth gameplay even with your AMD Radeon™ RX settings maxed out. (12)(73)
HyperX® DDR4 memory: With its high performance, everything from multi-tasking to playing games gets a boost. (97)
OMEN Command Center: OMEN Command Center puts you in control of custom settings for an elite gaming experience. With just a few clicks, you can safely overclock CPU and RAM, customize chassis lighting, and optimize connectivity with Network Booster and Dual Force functionality. (17)
VR ready: Tuned and tested for optimal VR performance right out of the box. (73)
Show off your hardware: A tempered glass side panel shows off your internal components with RGB lighting effects. A clear EMI protective coating helps reduce the risk of electrical or magnetic interference with other devices.
PCIe® NVMe™ SSD storage: Get up to 10x faster performance than a traditional hard drive. (58c)

Additional product features

Wi-Fi 5 (2×2) & Bluetooth® 5.0: With a Wi-Fi 5 (2×2) WLAN adapter and Bluetooth® 5.0, all your connections are rock solid.(19a)(26)
MU-MIMO supported: Pair with an MU-MIMO router for a smoother online experience in multidevice homes.
Tool-less access: Easily swap out the hard drives or get inside the system with the included double-sided screwdriver.
Personalize your PC’s RGB lighting: Customize your OMEN 25L Desktop RGB LED lighting effects through OMEN Command Center. (82) You can set a single color or pre-programmed lighting animations on the front logo and interior lighting, seen through the side panel.
5.1 surround sound output: All the necessary ports for truly immersive sound quality with 5.1 surround sound.
SuperSpeed USB Type-A 5Gbps signaling data rate: Plug in your external storage with this Superspeed USB Type-A port, featuring 5Gbps signaling data rate. (43)
SuperSpeed USB Type-A 10Gbps signaling data rate: Plug in your external storage with this Superspeed USB Type-A port, featuring a 10Gbps signaling data rate. (43)
SuperSpeed USB Type-C® 10Gbps signaling data rate: Plug in your external storage with this Superspeed USB Type-C® port, featuring a 10Gbps signaling data rate. And it’s reversible, so you never have to worry about plugging in upside down. (42)(43)
McAfee LiveSafe™: Protect your operating system with a free 30-day McAfee LiveSafe™ trial. (8)

Warranty and support

Our Customer Support Team consistently provides quick, responsive assistance in the U.S., Canada, and Latin America.

Included with your product:

HP’s Hardware Limited Warranty: Full warranty details are included with your product.
Technical Support for Software & initial set-up: Warranty details are included with your product.

Support Options:

HP Support Assistant – HPSA: Optimized to enhance your support experience. Help for your PC and HP printers whenever you need them. (56)
Online Support: For technical support with this product, visit HP Customer Support HTTP://support.hp.com.(10)
Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport.(10)

Extend your coverage:

SmartFriend, part of HP Care: Experts are available 24/7 to handle any tech issue, on any device, from any brand. Visit www.hp.com/go/smartfriend to learn more or call toll-free at 1.844.814.1800 to get started. (95)
Care Packs, part of HP Care: Extend protection beyond the standard limited warranty. For more info, visit www.hp.com/go/carepack-services or call toll-free at 1.877.232.8009. (83)

Specifications

Operating system · Windows 10 Home(1)
Processor
- AMD Ryzen™ 7 3700X Processor(2a)
- 8-Core
Processor speed · 3.60 GHz(2h)
Cache · 32 MB L3 Cache
Memory · HyperX® 16 GB DDR4-3200 XMP SDRAM memory(97) (2×8 GB) (expandable to 32 GB unbuffered with 16 GB DIMMs)
Internal storage · 512 GB PCIe® NVMe™ M.2 Solid State Drive(15)(58c)
Finish
- HP finish in shadow black with a brushed hairline pattern
- Tempered glass side panel with EMC protection
Video graphics · AMD Radeon™ RX 5500 graphics card with 4 GB GDDR5 dedicated memory
Network interface · 10/100/1000 Base-T Network(29)
Wireless connectivity · Realtek Wi-Fi 5 (2×2) and Bluetooth® 5 Combo, MU-MIMO supported(19a)(26)
Sound · 5.1 surround sound
Memory slots · 2 DIMM (288-pin) (occupied)
Expansion slots
- 1 PCI-E Gen 3 x16 (occupied)
- 2 M.2 (occupied)
Expansion bays · HDD: 2 internal 3.5″ (two available)
External ports
- Top I/O: 2 SuperSpeed USB Type-A 5Gbps signaling rate, Headphone/Microphone Combo, Microphone Jack
- Rear: 4 SuperSpeed USB Type-A 5Gbps signaling rate, 1 SuperSpeed USB Type-A 10Gbps signaling rate, 1 SuperSpeed USB Type-C® 10Gbps signaling rate(42)
- HDMI
- 2 DisplayPort™(50)
Total USB ports · 8 (6 SuperSpeed USB Type-A 5Gbps signaling rate, 1 SuperSpeed USB Type-A 10Gbps signaling rate, 1 SuperSpeed USB Type-C® 10Gbps signaling rate(42))
Multi-display capable · DisplayPort™(50) and HDMI capabilities, with AMD Eyefinity multi-monitor technology and support for Microsoft® DirectX® 12
Mouse and keyboard · USB black wired keyboard and mouse combo
Power supply · 500 W Bronze efficiency power supply
Dimensions
- Unpackaged: 15.53 in (L) x 6.50 in (W) x 17.05 in (H) approx.
- Packaged: 18.90 in (L) x 11.77 in (W) x 21.34 in (H) approx.
Weight
- Unpackaged: 25.26 lb approx. (76)
- Packaged: 32.23 lb approx.
Warranty and support
- 1-year limited hardware warranty. Additional information available at www.support.hp.com
- 90 days limited technical support for software and initial setup (from date of purchase)(53)

Software

HP Help and support
- HP JumpStarts: Get access to great HP solutions and learn about valuable features that come with your new HP PC.
- HP Support Assistant: Help with your HP PC and printers whenever you need them. (56)
Books, music, photos, and videos· Netflix: Watch movies and TV on your PC with a subscription. (10)
Productivity and tools
- OMEN Command Center: In an easy-to-use interface, overclock CPU and RAM, customize chassis lighting, and optimize network connectivity. (17)
- Dropbox cloud storage: Store and synchronize your content online with Dropbox. Get 25GB of storage for one year to access, manage, and share your photos, music, and files from anywhere with Internet access. (10)(22)
- HP Connection Optimizer: Get consistent and reliable Wi-Fi performance with software that automatically switches between the most efficient wireless access points. (10)
Security and protection· McAfee LiveSafe™: Protect your operating system with a free 30-day McAfee LiveSafe™ trial. (8)

Additional information

Product number · 9EE65AA#ABA
Ad embargo date · 05/03/2020
UPC code · 194850467073
Country of origin · Mexico
Tariff number · 8471500000 (US PC)
Pallet information
- Dimensions: 47.24 in (L/D) x 39.37 in (W) x 69.69 in (H) approx.
- Total weight: 764.29 lb approx.
- Layers: 3
- Products per layer: 8
- Total products per pallet: 24

Learn more at hp.com
(1) Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software, or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com (2a) Multi-core is designed to improve the performance of certain software products. Not all customers or software applications will necessarily benefit from the use of this technology. Performance and clock frequency will vary depending on the application workload and your hardware and software configurations. AMD’s numbering is not a measurement of clock speed. AMD, Athlon, Radeon, and Ryzen are trademarks of Advanced Micro Devices, Inc. (2h) GHz refers to the internal clock speed of the processor. Other factors besides clock speed may impact system and application performance. (8) Internet access required and not included. Subscription required after 30 days trial period. McAfee, LiveSafe, and the McAfee logo are trademarks or registered trademarks of McAfee, Inc. in the United States and other countries. (10) Internet service required and not included. (12) Graphics output may be limited based on the maximum resolution of the display. (15) Actual formatted capacity is less. A portion of internal storage is reserved for preloaded content. (17) Altering clock frequency and/or voltage may: (i) reduce system stability and useful life of the system, processor, and other system components; (ii) cause the processor and other system components to fail; (iii) cause reductions in system performance; (iv) cause additional heat or other damage; and (v) affect system data integrity. HP and Intel have not tested and do not warranty, the operation of the processor beyond its specifications. HP and Intel have not tested, and do not warranty, the operation of other system components beyond their industry standard specifications. HP and Intel assume no responsibility that the processor and other system components, including if used with altered clock frequencies and/or voltages, will be fit for any particular purpose. (19a) Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 5 (802.11ac) is backward compatible with prior Wi-Fi 5 specs. (22) New Dropbox users are eligible to get 25 GB of Dropbox space free for 12 months from the date of registration. For complete details and terms of use, including cancellation policies, visit the Dropbox website at www.dropbox.com. Internet service required and not included. (26) Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. (29) Actual speeds may vary. (42) USB Type-C® and USB-C® are trademarks of USB Implementers Forum. (43) Actual throughput may vary. (50) DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. (53) Call 1.800.474.6836 or www.support.hp.com for more information on Care Packs available after 90 days. After 90 days, an incident fee may apply. (56) For more information visit http://www.hp.com/go/hpsupportassistant. (Link will vary outside of the U.S.) HP Support Assistant is only available on Windows-based PCs. Internet connection required for updating and connecting to HP Support. (57) This device has been engineered for optimal performance. Upgrading PC may affect warranty coverage. (58c) Based on HP internal testing using CrystalDiskMark benchmarking software. Performance is sequentially faster (read-only) compared to traditional 7,200 rpm HDD. (73) Requires minimum NVIDIA® GTX 970 or AMD® R9 390X graphics card, Intel® Core™ i5 processor, and 8GB RAM. All other system components must be VR capable. (76) Weight and system dimensions may fluctuate due to configuration and manufacturing variances. (82) Secure remote access requires using your Game Stream account credentials and downloading the OMEN Command Center app from the Microsoft Store. Compatible with Windows 10 PCs only. Internet service required and not included. (83) Service levels and response times for Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at the date of hardware purchase. HP Care Packs are sold separately. For details, visit www.hp.com/go/carepack-services. (95) HP SmartFriend will support any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, and Chrome OS. 24×7 support is available in English and in the US & Canada (excluding the Province of Quebec) only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets. HP SmartFriend sold separately or as an add-on feature. (97) HyperX is a registered trademark of Kingston Technology Corporation. The actual product may vary from the image shown on the datasheet. © Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. All other trademarks are property of their respective owners. 05/20/2020_r1 jr