Trikdis Rl14 Ip Sms Receiver User Manual

TRIKDIS RL14 IP SMS Receiver

IP/SMS Receiver RL14

Product Information

The IP/SMS Receiver RL14 is an electrical device designed for Central Monitoring Stations (CMS). It is used to receive messages transmitted through Trikdis transmission modules, which are sent in TCP/UDP protocols or SMS messages. After processing received messages, it sends the data to the monitoring software through LAN or RS232 port. The receiver has an integrated industrial computer with software IPcom v4 operating in OS Linux environment.

Safety Requirements

• The IP/SMS Receiver RL14 may only be installed by qualified specialists following the user manual.
• The receiver must be operated following the user manual.

Warranty
The manufacturer provides a 24-month warranty to the installed and operated product. Warranty coverage starts at the moment of the product sale and purchase agreement, i.e. date of issue of invoice or fiscal receipt.

Product Usage Instructions

Receiving Messages
The IP/SMS Receiver RL14 can receive messages in the following ways:

• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10, G10C, G10T, G10D via GPRS and/or SMS channels. Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.
• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS Ethernet communicators E10, E10C, E10T via wired internet networks.
• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10F, FireCom via GPRS and/or SMS channels. Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.
• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS control panels CG3 and SP131 via GPRS and/or SMS channels.
  Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.

Note: The functionality and physical parameters of the receiver’s channels and ports are configured while setting up the receiver. The receiver’s parameters are set while configuring IPcomControl v4, which must be installed in MS Windows OS computer, located in the same network as the receiver.

Safety requirements
IP/SMS receiver RL14 is an electrical device, therefore it may only be installed by qualified specialists following this manual.
IP/SMS receiver RL14 must be operated following this manual.

Warranty
According to the user manual of the receiver and general regulations for installing electrical equipment, the manufacturer provides a 24-month warranty to the installed and operated product. Warranty coverage starts at the moment of the product sale and purchase agreement, i.e. date of issue of invoice or fiscal receipt.

About receiver
IP/SMS receiver RL14 is purposed for Central Monitoring Stations (CMS). It is designed to receive messages transmitted through Trikdis transmission modules, which are sent in TCP/UDP protocols or SMS messages. After processing received messages, it sends the data to the monitoring software through LAN or RS232 port.

Receiver functionality
Receiver has an integrated industrial computer with software IPcom v4 operating in OS Linux environment. Software Ipcom v4 is designed to process message traffic received via 1) receiver network adapter card, 2) integrated SMS receiver, 3) receiver lead-in RS232.
Network card receives messages sent in TCP/UDP protocols. SMS receiver receives messages sent in Contact ID codes. RS232 port receives Contact ID codes in Sugard MRL-DG protocol.
Receiver’s functionality is set in the license, which affect the parameters of IPcomControl v4 software. Receiver’s parameters are set while configuring IPcomControl v4, which must be installed in MS Windows OS computer, located in the same network as the receiver.
There are multiple channels set for receiving messages and multiple ports for transferring messages to the monitoring software. The functionality and physical parameters of these channels and ports are configured while setting up the receiver.

Receiving messages:

Technical parameters

Equipment

Receiver elements
Front view and light indication.

Front view of the receiver

Light indication

Rear view and rear panel elements.

Rear view of the receiver

Rear panel elements 

Preparing the receiver for operation

1. Power supply must be turned off when receiver is being prepared for operation, i.e. 1) receiver power supply cable must be disconnected from the network and 2) receiver connector BAT to which backup power supply circuit is connected must be unplugged.
   Note: Receiver will fully shut down only 2 minutes after turning off the power supply!
2. Insert an already registered regular size SMS card of the chosen network provider into receiver‘s SMS card slot in order to receive SMS messages from Trikdis message transmission modules.
3. Position the receiver on a solid clean horizontal surface, unscrew fixing screws and remove the top cover. Insert the SIM card into a SMS receiver‘s SIM card slot. Put side and top covers back on (see picture below). Screw the top cover.
4. Mount the receiver in a 19” server rack.
5. Screw the GSM antenna.
6. Prepare a LAN according to a principal scheme below:
   
7. Install software IPcomControl v4 (see Configuring the receiver) on the computer that will be used to configure receiver RL14.
8. Change the IP address of the computer that will be used to configure receiver RL14 to that required by the receiver manufacturer (see item A under section Configuring the receiver).
9. Connect receiver RL14 and the computer that will be used to configure the parameters of the receiver using LAN cable
10. Insert the power supply cable connector into the 110-220 V power socket of the receiver and plug the cable into the mains socket.
11. Turn on the power supply of the receiver, i.e. toggle the power supply switch O/I to I. Power supply is indicated by the blue light diode Power. A sound signal will indicate that receiver is prepared for configuration.
12. Configure parameters of receiver RL14 in the following order:
    1. Set the parameters of the receiver network adapter card so that receiver may operate in a designated LAN (see section Connecting to a new receiver);
    2. Add and describe ports through which message traffic is directed to the message monitoring software (see tab Outputs under section Configuring the receiver);
    3. Add and describe ports through which message traffic will be receiver (see tabs COM settings and Receivers under section Configuring the receiver);
    4. Add and describe programmable receivers which will direct processed message traffic through ports to message monitoring software (see tab Receiver under section Configuring the receiver);
    5. Add and describe users who will be permitted to log in and perform assigned tasks during operation of the receiver (see tab Users under section Configuring the receiver).
13. Disconnect the LAN cable from the receiver and the computer (if it does not belong to LAN) once desired receiver parameters are set.
14. Connect receiver RL14 and the computer with message monitoring software.
    Use RS232 cable supplied with the equipment to connect the chosen receiver output COM and computer with message monitoring software if messages will be transmitted to the message monitoring software using port RS232;
    Connect the receiver and the local area network with operating server-computer with message monitoring software via receiver network adapter card connector LAN if messages will be transmitted to the message monitoring software via LAN.

Configuring the receiver
Operation parameters of receiver RL14 are set and edited using software IPcomControl v4 on a computer with OS MS Windows operating in the same LAN. Software may be found in the supplied CD or on www.trikdis.lt. Install software IPcomControl v4 on the computer.

• A. Connecting to a new receiver and setting LAN addresses.
  Default addresses of network adapter card:

  IP address	192.168.100.3
  Port	55000
  Subnet mask	255.255.255.0
  Gateway	192.168.100.254

In order to restore default settings refer to chapter IX. Resetting default parameters.

1. Computer and receiver must operate in the same network in order to configure the receiver. Change the network adapter card addresses of the computer that will be used to configure the receiver to match those indicated in the tab.
2. Use LAN cable to connect the receiver and the computer that will be used to configure the receiver.
3. Turn on the main power supply and wait a few seconds until a sound signal will indicate that receiver is on.
4.  Run IPcomControl v4. Enter the default IP address of the receiver network adapter card and click OK.
5. Enter the User name (administrator) and password (admin) when prompted. Click Login.
6. Select IPcomControl v4 tab Configure. Click Get. Enter LAN values into boxes Primary IP, Subnet and Gateway in order to connect the receiver to the network. Click Set.
7. Receiver should automatically reboot and restart. Software IPcomControl v4 will close automatically. Receiver is prepared for operation in LAN.
8. Disconnect the LAN configuration cable from the receiver and plug in the cable of local area network whose addresses were just set in its place.
9. Restore network adapter card addresses of the computer that was used to configure the receiver. Computer may now operate in previously used networks.

 Connecting to a receiver operating in LAN.
Receiver operating in LAN is configured using software IPcomControl v4 on a 32/64 bit computer computer with OS MS Windows Win7/8/8.1/10. Several computers with software IPcomControl v4 may be connected to the receiver at once. Number of connections is limited by license that may be viewed by clicking Help in software IPcomControl v4.

1. Run software IPcomControl v4. Enter the IP address of the LAN receiver network adapter card, e.g., 195.15.184.138, when prompted and click OK.
2. Enter the User name (administrator) and password (admin) when prompted. Click Login.
3. Click Read in an open window of software IPcomControl v4. 

Configuring remote server IP address for communication channel testing, receiver sound signals and clock (tab Configure).

List of receiver events. Disabling generation of event messages (tab Events).

Upon occurance of an event listed in the window above, a message will be formed and sent to the monitoring software. Reporting of unwanted events can be turned off by ticking off the check box.
Configuration of a receiver allows to change: Event code, Partition’s number and zone. For some of the messages the output channel identification is set automatically. For detailed list and conditions for generating an event messages refer to chapter X. Receiver event messages.

Controlling communication with GPRS and GSM objects (tab General).

Setting operation mode of COM ports (tab COM settings).

Port name:
COM0 – Integrated SMS receiver data port. Operation mode must be set to “Trikdis”. COM1…COM3 – Receiver RS232 ports.
Card_1…Card_4 – receiver card sockets.

SMS messages using SMPP protocol (tab SMPP settings).
SMPP – protocol for SMS message transmission using TCP/IP communication, i.e. it allows receiving SMS messages sent by Trikdis message transmission modules via LAN instead of integrated SMS modem.

Adding receivers and setting their parameters (tab Receivers).

All the events listed in the “Events” tab are received from chosen IPcom channel and redirected to chosen output port. In order to, receive messages sent from secured object via TCP/UDP protocols a separate receiving channel must be created. Data stream received from this channel are redirected to the chosen output port.

Data stream redirection parameters: 

• Line number – specify line number
• Protocol – specify data stream transfer protocol
• Port – specify input port
• COM input – specify physical input port
• SMPP input – specify SMPP server parameters
• Encryption password – specify a six digit encryption key for incoming data stream
• Output – specify output port for data stream, which parameters are set in “Output” tab

Directing messages to the message monitoring software (tab Outputs).

Output parameters for sending messages to the monitoring software: 

• Name – specify port name
• Output type – specify connection type with the monitoring software: TCP or COM
• IP – specify monitoring stations IP address
• Port / COM port – specify output port number
• Heartbeat enabled – enable polling with the monitoring software
• Heartbeat interval – specify the period for polling
• Mode – specify the protocol of messages
• Identificator – specify the identification number for the channel. It will allow to identify the channel upon losing the connection with it.
• Buffer size – specify the message buffer size
• Enable – enables the created channel to function.

Message filtering (tab Filter).
IP address to which all received messages are additionally directed may be set in tab Filter.

IP address and port number to which all received messages will be sent are entered in field Raw data. Messages will be sent to the specified IP address without processing when box [Started] is ticked. Messages will be changed according to protocol Contact ID if box [Standard messages] is ticked.
Message filtering parameters are set in field Filter settings. Click Add filter to open tab Filter settings.

Specify the rules for message transmission to the message monitoring software:

• Enter the network number in box Network. Only those messages with matching receiver number and network number will be filtered;
• Enter tolerance time for the same signal (or repeated tolerance signals) in box Time;
• Enter the receiver number displayed in the processed message in box Receiver no;
• Enter the receiver line number displayed in the processed message in box Line no;
• Check box Convert in order to change the structure of filtered messages;
• Check box Tunneling to keep the structure of filtered messages;
• Enter special event codes used to ignore messages re-transmitted in RAS-2M system in box Events one per line;
• Click OK to confirm entered values;
• Several different filters may be set up and used.

Messages are transmitted to message monitoring software using receiver and line numbers indicated in tab General if box Tunneling is checked in field Not filtered. Messages are transmitted with indicated receiver and line number if box Tunneling is not checked.

User permissions (tab Users).

User permissions parameters: 

• User name – specify the user name
• Password – specify the user password
• Settings – specify permission to configure receiver software IPcom.
• Device info – specify permission to view receiver information about objects.
• Remote configuration – specify permission to remotely configure message transmission module and update its firmware.
• View events and objects – specify permission to open software IPcomControl v4 tabs Data and Objects.
• Set zone bypass – specify permission to send control commands to Trikdis control panel installed in a secured object in order to activate or deactivate Zone bypass mode in a specific zone.
• Set PGM status – specify permission to switch message transmission module PGM output status remotely.
• Arm/Disarm system – specify permission to send control commands to Trikdis control panel installed in a secured object in order to arm or disarm the alarm system.
• Perform Fire reset – specify permission to send control commands to Trikdis control panel installed in a secured object in order to automatically reset the operation of connected smoke sensor.
• Assigned receivers – specify the receivers for which the user permissions apply

User permission options: 

• Enable – Permission enabled.
• Disable – Permission disabled.
• Read only – Permission to only read provided information.

Receiving Messages (tab Data)
Received messages can be seen in the tab Data. Click Clear to delete all entries.

Registered object list (tab ObjectI)

• Registered object list is displayed in tab Object. It contains:
• ID – object’s number;
• Status – connection status;
• Level – GSM connection strength;
• IP – transmission module address;
• GPRS last ping – date ant time of the last IP message;
• GPRS ping interval – connection control period of IP channel messages;
• Phone – subscription number of transmission module (communicator) SIM card;
• GSM last ping – date and time of the last message received via GSM;
• GSM ping interval – connection control period of GSM connection messages;
• Type – transmission module type;
• Device version – transmission module program version;
• IMEI/MAC – transmission module IMEI or MAC number.

Use function Search to find the data row for required object burglary or fire alarm communicator.
Function Remove object – to delete a selected line from the list. Refresh list every: …… seconds – to set list update period. Click Export to CSV file – to create a list of registered objects (communicators) in a CSV file that can be opened using, for example, MS Office program Excel.

Resetting default parameters
In order to reset default receiver network adapter card IP addresses, press and hold RESET switch until a sound signal is heard.

Receiver event messages
Receiver generates and sends a message to the monitoring software in case of any of the receiver events. Messages are sent with set receiver, line numbers and object identification numbers:

1. Received from the device from object, if event is connected with the object.
2. 0000, if event is connected with general function events.

List of receiver RL14 event codes

Event CID code	Event name	Receiver message values		Conditions for event message generation
		Object ID number	Zone number
E301	AC Power loss	0000 Receiver ID	000	Power supply loss for 10 seconds or more
R301	AC Power restore	0000 Receiver ID	000	If power loss (CID E301) was recorded and power restored for 10 seconds or more.
R305	System started	0000 Receiver ID	000	IPcom software restarts
E308	System shutdown	0000 Receiver ID	000	Power loss from main and back-up battery and passed 1 minute waiting period.
E311	Battery missing	0000 Receiver ID	000	Integrated battery has been disconnected for over 1 minute.
R311	Battery connected	0000 Receiver ID	000	Integrated battery was disconnected (CID E311) and is reconnected for over 1 minute.
R313	System rebooted	0000 Receiver ID		A command to reboot the system was generated using IPcomControl. Equipment failure to receive data via COM port recorded. Zone number indicates port ID.
E330	System peripheral trouble	Transmission module ID	Number of repeating modules	a)    New module appears on a system having an object ID of already existent module. b)    A new module’s unique number is not in the system.
E350	Connection trouble	Transmission module ID	000	a)    Transmission module is working in a GPRS mode, no messages were received from it within a set time period. b)    Transmission module is working in GSM mode, no messages were received from it within a set time period. Note: Mass connection lost was not recorded (CID E704)
R350	Connection restore	Transmission module ID	000	a)    Transmission module is working in a GPRS, connection trouble (CID E350) was recorded, but Massive GPRS connection restore (CID R764) was not recorded and a set amount of messages were received from the module, stating that connection was restored. b)    Transmission module is working in a GSM, connection trouble (CID E350) was recorded, but Massive GSM connection restore (CID R754) was not recorded and a set amount of messages were received from the module, stating that connection was restored.
E350	Output connection trouble	0000 Receiver ID		Data from a receiver to the monitoring software is transmitted via TCP protocol and connection with the software is lost. Zone number indicates port ID.
R350	Output connection restore	0000 Receiver ID		Data from a receiver to the monitoring software is transmitted via TCP protocol and Output connection trouble was recorded (CID E350) and receiver connected back to the software. Zone number indicates port ID.
E704	Massive connection lost	0000 Receiver ID		There was a set number of connection losses with GPRS or GSM transmission modules. Zone number indicates port ID.
E712	Receiver i/o error	0000 Receiver ID		An error occurred while reading data from the port. Zone number indicates port ID.
R712	Receiver i/o restored	0000 Receiver ID		A Receiver i/o error (CID E712) was recorded and data was successfully read from the port. Zone number indicates port ID.
E713	Receiver no heart beat	0000 Receiver ID		No messages received from COM receiver for a minute. Zone number indicates port ID.
R713	Receiver heart beat restored	0000 Receiver ID		No signal from COM receiver recorded (E713). At least one message received from COM receiver. Zone number indicates port ID.
E714	Receiver card unplugged	0000 Receiver ID		Receiver card was unplugged. Zone number indicates port ID.
R714	Receiver card plugged in	0000 Receiver ID		Receiver card was plugged in. Zone number indicates port ID.
E732	WAN ping timeout	0000 Receiver ID		No response from PING destination (e.g. remote server) for three times in a row. Zone number indicates port ID.
R732	WAN ping restored	0000 Receiver ID		Loss of communication with network adapter card recorded (E732). Network adapter card received a response from PING destination (e.g. remote server). Zone number indicates port ID.

E733	WAN cable disconnected	0000 Receiver ID	000	Network cable removed from Ethernet connector.
R733	WAN cable connected	0000 Receiver ID	000	Network cable plugged back into Ethernet connector.
E751	GSM connection is offline	0000 Receiver ID	000	GSM modem alarmed about lost connection to GSM network by a service message. At least one minute passed after system activation.
R751	GSM connection is online	0000 Receiver ID	000	Connection loss between GSM modem and GSM network recorded (E751); GSM modem alarmed about restored connection to GSM network by a service message;
E752	Lost GSM connection			N/A
R752	Restored GSM connection			N/A
E753	GSM modem no response	0000 Receiver ID	000	No response received from GSM modem for 10 seconds;
R753	GSM modem responded	0000 Receiver ID	000	No response form GSM modem (E753); At least one response received from GSM modem;
R754	Massive GSM connection restore	0000 Receiver ID	000	In a set time period a set amount of GSM connection restores occur.
R755	GSM receiver mode	Transmission module ID		Transmission module is working in GPRS mode, but any SMS message is received Transmission module is working in GSM mode and FIRST message is received Connection trouble (E350) was recorded and a set number of GSM messages were received, stating that GSM connection is restored.  Zone number indicates port ID.
E762	Lost GPRS connection	Transmission module ID		Transmission module is working in GPRS mode, the type of the module is known and within a set time period no messages were received from the module Note: Mass connection lost was not recorded (CID E704) SMS transmission is enabled, and an SMS message is received. Zone number indicates port ID.
R762	Restored GPRS connection	Transmission module ID		Transmission module is working in GPRS mode and a set number of messages were received, stating that connection is restored. Zone number indicates port ID.
R764	Massive GPRS connection restore	0000 Receiver ID	000	In a set time period a set amount of GPRS connection restores occur.

License activation
Parameters of the initial license can be changed (upgraded) by installing a new license. Go to Options → Activate product browse and select license file, which is in .lic format.

To install new license press the Apply button.

Website: www.trikdis.com 

References

• Home - Trikdis
• Pagrindinis - Trikdis