GoWISE USA GW22731 Electric Air Fryer User Manual

READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO OPERATE.
Keep the box and packing material for storage.
DO NOT PLACE the appliance on stove top surfaces.
This appliance has a polarized plug (one prong is wider than the other). This plug is intended to fit into a polarized outlet only one way. TO AVOID ELECTRIC SHOCK, DO NOT force the plug into the outlet if it does not fit. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT ATTEMPT to modify the plug in any way.
DO NOT immerse the power cord, plug, or any part of the appliance in water or any other liquids to avoid electric shock.
DO NOT use the appliance if the plug, the power cord, or the appliance itself is damaged in any way.
ALWAYS keep the power cord away from hot surfaces.
DO NOT go to any unauthorized person to replace or fix the appliance.
DO NOT plug the appliance in or operate the appliance with wet hands.
DO NOT connect the appliance to an external timer switch or separate remote control system.
DO NOT PLACE the appliance against a wall or any other appliances. Leave at least five inches of free space along the back, sides, and above the appliance.
DO NOT PLACE anything on top of the appliance.
DO NOT PLACE the appliance on or near combustible materials, such as a tablecloth or curtain.
DO NOT USE the GoWISE USA Air Fryer for any purpose other than described in this manual.
NEVER OPERATE the appliance unattended.
This appliance is NOT INTENDED FOR USE by persons with reduced physical, sensory, or mental capabilities or persons with a lack of experience and knowledge unless they are UNDER THE SUPERVISION of a responsible person or have been given proper instruction to use the appliance. This appliance is NOT INTENDED FOR USE by children. Make sure that the appliance is out of reach of children, especially when it is operating.
Keep all the ingredients in the basket to prevent any contact from heating elements. DO NOT OVERFILL the basket.
DO NOT fill the pan with oil. Filling the pan with oil is a fire hazard.
DO NOT COVER OR BLOCK the air inlet and outlet while the appliance is in operation. Doing so prevents even cooking and may damage the unit or cause it to overheat.
DO NOT touch the inside of the appliance while it is operating.
While air frying, hot air is released through the air outlet openings. Keep your hands and face at a safe distance from the steam and from the air outlet opening. BE CAUTIOUS of hot steam and air when you remove the pan and basket from the appliance. Any accessible surface may become hot during use.
IMMEDIATELY UNPLUG the appliance if you see dark smoke coming out from the appliance. Wait for the smoke emission to stop before you remove the pan from the appliance.
ENSURE that the appliance is placed and operated on a horizontal, even, stable, and noncombustible surface.
This appliance is designed for HOUSEHOLD USE ONLY. It is not safe to use in environments, such as staff kitchens, farms, motels, and other non-residential environments.
If the GoWISE USA Air Fryer is used improperly, for professional or semi-professional purposes, or if it is not used according to the instructions in this user manual, the warranty becomes invalid, and the manufacturer will not be held liable for damages.
ALWAYS unplug the appliance after use.
ALWAYS wait 30 minutes for the appliance to cool down before handling, cleaning, or storing.
The base of the GoWISE USA Air Fryer vents heat during the cooking process. Artificial stone countertops are not heat resistant. It is the end user’s responsibility to verify the heat capacity of their countertops. We recommend using a silicone pad or spare, non-artificial tile to protect your counters from heat damage. The care and use of countertops is the responsibility of the end user.
Over time, wear and tear is normal for the pan and basket and will need to be replaced from time to time. Please contact our Customer Care Team or visit our website gowiseproducts.com to purchase these parts.

Electromagnetic Fields (EMF)

This appliance complies with all standards regarding Electromagnetic Fields (EMF). Under proper handling, the appliance is safe to use based on available scientific evidence.

SAVE THESE INSTRUCTIONS

PRODUCT STRUCTURE

PARTS

Air Inlet
LCD Control Display
Fry Basket
Pan
Fry Basket Release Button
Handle
Air Outlet

CONTROL DISPLAY

BUTTONS

PAUSE/RESUME: Stops and resumes the cooking process

POWER/START: Powers the unit on and off; starts the cooking process

MENU: cycles through the pre-set options

ALARM: sets an alarm in 5, 10, and 15 minute increment.

UP & DOWN arrows: Increase or decrease TEMP & TIME

PRESETS REFERENCE

Fries : 15 minutes at 400°F
Pork: 25 minutes at 370°F
Shrimp : 20 minutes at 330°F
Cake : 30 minutes at 320°F
Chicken : 20 minutes at 400°F
Steak : 20 minutes at 370°F
Fish : 20 minutes at 330°F
Pizza: 20 minutes at 330°F

To cycle through the pre-set cooking programs, press the POWER/START button, then press the MENU button. You can adjust time or temperature by pressing the “ ” or “ ” arrows.

SET UP AND USING YOUR AIR FRYER

BEFORE FIRST USE

Remove all packaging materials, stickers, and labels.
Clean the pan and basket with hot water, soap, and a nonabrasive sponge.
Wipe the inside and outside of the appliance with a clean cloth.
Set the unit to 350°F for about 5 minutes. This process will burn off any remaining residue left from the manufacturer. There may be a slight burning smell which will dissipate after a few minutes.
Your new GoWISE USA Air Fryer is now ready for use!

NOTE: DO NOT fill the pan with oil or lard. The appliance uses rapid air circulation to fry.

USING YOUR AIR FRYER

Place the air fryer on a flat and even surface. DO NOT PLACE THE AIR FRYER ON A SURFACE THAT IS NOT HEAT RESISTANT.
Place the basket in the pan. DO NOT FILL THE PAN WITH OIL OR ANY OTHER LIQUID.
Place the ingredients in the basket and then slide the basket and pan back into the appliance. The LCD display should light up.
NOTE: The basket is equipped with a button guard that ensures safe detachment. Simply slide the button back to detach the basket from the pan.
Press the POWER/START button and set cooking time and temperature by either choosing one of the 8 preset cooking programs using the MENU button or manually set time and temperature with “ “ or “ “ arrows.
Once you have set the cooking time and temperature, press the POWER/START button again. Four dots at the bottom of the display will blink repeatedly. If the four dots are solid, the cooker will go into standby mode.
If you would like to make changes, such as adding more time or increasing the temperature press the PAUSE/RESUME button to pause the cooking cycle and make your changes using the appropriate buttons. Once you have made the adjustments, press the PAUSE/RESUME button to start the fryer again.
You may need to shake the ingredients midway through the cooking cycle. Pull the pan out of the air fryer by the handle (the air fryer will automatically power down). Place the basket and pan on a heat resistant pad or pot holder and detach the basket from the pan. Once detached, shake the basket with ingredients.
CAUTION: TO AVOID INJURY, DO NOT SHAKE THE BASKET AND PAN TOGETHER. THIS MAY COMPROMISE THE LATCHING MECHANISM AND CAUSE THE BASKET AND PAN TO DETACH UNEXPECTEDLY.
NOTE: If you are cooking heavy ingredients, we recommend holding the bottom of the pan with an oven mitt for extra support.
Slide the pan and basket back into the air fryer by carefully aligning the track inside the air fryer with the rim of the pan. If you are unable to insert the pan into the air fryer, try lifting the handle as you are sliding the pan into the fryer.
When the cooking time has been reached, the timer will beep five times. After the timer beeps, the fan will stop shortly after (approx. 20 seconds).
Slide the pan out of the fryer and place it on a pot holder.
NOTE: Oil from the ingredients will gather in the bottom of the pan. Be careful when sliding the pan out of the fryer.
To remove the ingredients, slide the button guard up and press the release button on the handle to free the basket from the pan. Carefully pour ingredients out of basket onto plate.
NOTE: See diagram on Page 10.
If using tongs, make sure to use non-abrasive, non-metal tongs to avoid scratching the non-stick coating on the basket.
Press the POWER/START button and the fan will run for approximately 20 seconds, thenwill go into standby mode.
NOTE: You must unplug the fryer to turn it off completely

To order replacement parts please contact our Customer Care Team.

855-233-9199
[email protected]
Live Chat at gowiseusa.com
M-F 8:30am – 4:00pm MST

Detaching the Basket

Slide back handle cap to reveal the fryer basket release button.
Press fry basket release button while pulling up handle to free the basket from the pan.

CAUTION: TO PREVENT INJURY, DO NOT PRESS THE RELEASE BUTTON UNTIL THE PAN IS RESTING SAFELY ON A HEAT-RESISTANT MAT.

Setting the Alarm Function

The alarm function alerts the user to check food in 5, 10, or 15 minutes into the set cooking time.

Press the POWER/START button and choose either one of the cooking presets or manually set a time.
Press the ALARM button displayed with the alarm clock icon. This function will give you an option to set up in 5, 10, or 15 minutes.
Once you have chosen an alarm time, press the POWER/START button to start the fryer. Both the cooking preset and alarm icons should be blinking during the cooking cycle.
NOTE: The alarm function will alert the user in the chosen interval depending on the set cooking time. For example, if the fryer is set to 30 minutes with an alarm function set up for 10 minutes, the fryer will beep every 10 minutes within the 30-minute cook cycle.
To turn off the alarm function, press the PAUSE/RESUME
button then press the ALARM button repeatedly until you see the set temperature.

CLEANING YOUR AIR FRYER

Clean the fryer after every use.
Unplug the fryer. ALWAYS WAIT UNTIL THE FRYER HAS COOLED TO A SAFE TEMPERATURE BEFORE HANDLING.
Wipe the outside of the fryer with a damp cloth.
Wash the pan and basket with hot water, soap and a nonabrasive sponge. You can remove any stuck-on food by using a degreasing liquid soap. For any hard-to-remove food, soak the pan in hot water.
Clean the inside of the appliance with a lightly dampened, nonabrasive sponge or cloth. Be careful not to get the inside of the appliance too wet and never submerge in water.
Scrub the heating element with a cleaning brush to remove any food debris.

COOKING GUIDE

The chart here is a guide that will help you with setting the time and temperature for certain ingredients

Food	Time	Temperature	Shake/Flip	Tips
Potatoes & Fries
Thin Frozen Fries	9-16 min	4000F	Shake	Add 1/2 Tbsp of oil to food
Thick Frozen Fries	11-20 min	4000F	Shake
Homemade Fries	16-20 min	4000F	Shake
Homemade Potato Wedges	18-22 min	3600F	Shake
Homemade Potato Cubes	12-18 min	3600F	Shake
Falafel	15 min	3600F	Shake
Potato Gratin	15-18 min	4000F	/
Meat & Poultry
Steak	8-12 min	3600F	Flip	Line basket with foil or liner
Pork Chops	10-14 min	3600F	Flip
Hamburger	7-14 min	3600F	Flip
Sausage Roll	13-15 min	4000F	Flip
Drumsticks	18-22 min	3600F	Flip
Chicken Breast	10-15 min	3600F	Flip
Snacks
Spring Rolls	8-10 min	4000F	Shake	/
Frozen Chicken Nuggets	6-10 min	4000F	Shake
Frozen Fish Sticks	6-10 min	4000F	Shake
Frozen Mozzarella Sticks	8-10 min	3600F	Shake
Stuffed Vegetables	10 min	3200F	/
Baking
Cake	20-25 min	3200F	/	Use baking pan (not included)
Quiche	20-22 min	3600F	/
Muffins	15-18 min	4000F	/
Sweet Snacks	20 min	3200F	/

INTERNAL TEMPERATURE CHART

This chart should be used to check the temperature of cooked meats. Always review USDA Food Safety Standards.

Food	Type	Internal Temperature
Beef + Veal	Ground Steaks, Roasts: medium Steaks, Roasts: rare	160°F (70°C) 160°F (70°C) 145°F (63°C)
Chicken + Turkey	Breasts Ground, Stuffed Whole bird, legs, thighs, wings	165°F (75°C) 165°F (75°C) 165°F (75°C)
Fish + Shellfish	Any type	145°F (63°C)
Lamb	Ground Steaks, Roasts: medium Steaks, Roast: rare	160°F (70°C) 160°F (70°C) 145°F (63°C)
Pork	Chops, Ground, Ribs, Roasts Fully cooked Ham	160°F (70°C) 140°F (60°C)

NOTES:

Please keep in mind that because ingredients differ in size, shape, brand, and origin, we cannot guarantee that this is the best setting for the ingredients you have.
Rapid Air Technology reheats the air inside the fryer instantly. Therefore, removing the basket of the air fryer for a brief period of time will not interrupt the cooking process.

TIPS

Small ingredients usually require shorter cooking time compared to larger ingredients.
Shaking smaller ingredients midway through the cooking process will ensure the ingredients cook more evenly and have a better end result.
Adding a very little amount of oil to fresh potatoes will give it a crispier result.
Do not prepare extremely oily ingredients in the air fryer.
Snacks that can be prepared in a traditional oven can also be prepared in the air fryer.
The recommended amount of fries to allow for a crispy result is 17.5 oz.
Pre-made dough requires a shorter cooking time than homemade dough.
When making cake, quiche or ingredients with batter, use a baking pan or oven dish in the fry basket.

TROUBLESHOOTING

Problem	Possible Cause	Solution
The fryer is not turning on	The appliance is not plugged in	Plug the appliance into a grounded wall socket.
	You have not set the timer	Set the timer using the control display to the correct time on the appliance.
	The pan and basket is not pushed into the unit	Push the pan and basket into the unit (see pg. 9).
Food is not cooked	The basket has been overfilled with ingredients	Place smaller batches of ingredients in the basket. Smaller batches are fried more evenly.
Food is not cooked	The set temperature is too low	Increase the temperature to the required setting (see pg. 12).
Food is cooked unevenly	Ingredient positioning or overflow	Ingredients that lay on top or across from each other (e.g. fries) need to be shaken midway through cooking.
Fried snacks are not crispy after frying	Some snacks are crispier when traditionally fried	Cook oven snacks or lightly brush some oil onto the snacks for a crispier result.
Basket does not slide into the fryer properly	Overfilled basket	Do not fill the basket beyond the MAX fill indicator line.
White smoke comes out of the fryer	It is normal for white smoke to appear when prepping greasy ingredients	When frying greasy ingredients, a large amount of oil will leak into the basket. The oil produces white smoke and the basket may heat up more than usual. This does not affect the appliance or end food result.
White smoke comes out of the fryer	The basket is still greasy	Clean the air fryer properly after each use.
Fresh fries are fried unevenly in the fryer	Potatoes are not fresh	Use fresh potatoes and place them in the freezer for 30 minutes before air frying to help them stay firm during frying.
Fresh fries are fried unevenly in the fryer	Potato sticks have not been rinsed properly prior to frying	Make sure to rinse the potato sticks properly to remove the starch prior to frying.
Fries are not crispy	Water in the fries or not enough oil	Potato sticks should be dry prior to adding oil.
Fries are not crispy	Water in the fries or not enough oil	Add more oil for a crispier result.

WARRANTY

GoWISE USA warrants all products against defects in materials and workmanship for one (1) year effective from the date of purchase.

GoWISE USA will replace any products that are found to be defective due to manufacturer flaws based on eligibility. Refunds issued by GoWISE USA must be purchased directly from GoWISE USA and are only available to the original purchaser within the first 30 days. We do not issue refunds for items bought by thirdparty retailers.

This warranty extends only to personal use and does not extend to products that has been used for commercial, rental or any other use this product was not intended for. There are no warranties other than the warranties expressly set forth with each product.

This warranty is non-transferrable. GoWISE USA is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.

This warranty only covers purchases within the 48 contiguous states of United States of America. For purchases made outside the 48 contiguous states, such as AK, HI, PR, or Canada, we will replace the unit under the one-year warranty upon receipt of a proven defect by video or picture. However, the replacement will only ship to a freight forwarder or address within the 48 contiguous United States. The consumer is responsible for arranging shipment outside of the 48 contiguous states.

GoWISE USA assumes no liability for damage caused using this product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or
consequential losses, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

ALL EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHATIBILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

NOTE: General Warranty excludes refurbished / auction items. This warranty does not cover products that are purchased in the following conditions:

• Open Box • Like New • Used • Renewed

Additional 60-Days Warranty

You can extend your 1-year warranty by an additional 60 days. Log onto www.gowiseproducts.com/apps/ product-registration and register your product within the first 14 days of your purchase for the extended warranty.

DEFECTIVE PRODUCTS & RETURNS

If your product is defective within the 1-year warranty period, please email our Customer Care Team at [email protected]. To expedite your issue, please provide the 4 items below:

Copy of the invoice, order information, or gift receipt showing the date of purchase
Serial number, usually found on a sticker located on the bottom on back of the unit
Picture or video of the issue or defect that you are experiencing
Shipping address information

Authorized Retailers:

Amazon
GoWISE USA
WayFair
Houzz
Home Depot
etailz
MorningSave.com
Bed Bath & Beyond
Jet.com
Walmart.com
Macy’s
kroger.com
weightwatchers.com