Mobility Al Ext Electric Scooter User Manual

Mobility AL EXT Electric Scooter

Thank you for choosing this product.
For information, technical support, assistance and to consult the general terms of the warranty, contact your dealer or visit ttps://www.alemobility.com/it/assistenza/

SAFETY INSTRUCTIONS

IMPORTANT! Read and follow the instructions carefully before using the item. Keep this manual for future reference or new users.

• Take the time to learn the basics of the procedure to avoid severe accidents that may occur in the initial months. Contact your dealer for advice on how to use the bike correctly or indications on contacting a suitable training organisation.
• The company assumes no direct or indirect responsibility arising from misuse of the item, non-compliance with both the highway code and the instructions in the manual, accidents or disputes caused by non-compliance or illegal activity.
• This product is to be used for recreational purposes, by one person only and without passengers, therefore it cannot be used by more than one person at a time.
• Do not modify the intended use of the vehicle in any way. The item is not suitable for stunts, competitions, transporting objects, towing other vehicles or trailers.
• The electric scooter must be used carefully, always respecting the rules imposed by the Highway Code of the country where it is used, in order to avoid dangerous situations and to take the utmost care of yourself and others.

Illustrative vehicle design requirements:

* Before using the product, check and follow local regulations regarding the minimum age of the rider, restrictions on the type of riders who can use the product and on the use of the product itself.
The A-weighted emission sound pressure level (noise) at the rider’s ear is less than 70 dB(A).

Symbols identifying safety warnings

The following visual symbols are used to identify safety messages in this manual. They draw the focus of attention of the reader/user to the proper, safe use of the item.

Pay attention
Highlights the rules to follow to prevent damage to the item and/or prevent hazardous situations from arising.

Residual risks
Highlights the presence of hazards that generate residual risks to which the user must pay attention to avoid injury or material damage.

General warnings

It is important to bear in mind that when out in a public space or on the road, even when the instructions in the manual are observed down to the letter, the rider is not immune to injury caused by infractions or inappropriate actions taken towards other vehicles, obstacles or persons. Misuse of the item or non-compliance with the instructions provided in this manual may cause severe injury. This product is an electric vehicle. The faster you ride, the longer the braking distance. Emergency braking on slippery, muddy, wet or icy roads may result in wheel spin and loss of balance. Adequate speeds and safety distances from other vehicles or pedestrians must be adhered to. Take extra care when riding on unfamiliar roads. Do not open the kickstand when using the item, risk of severe personal injury and damage to item.

On wet roads, the braking distance increases and the grip decreases compared to dry roads! Drive more carefully, keep a safe distance! For personal safety, wear a helmet, and knee and elbow pads to protect against falls and injuries while riding the item. When allowing others to use the item, ensure that the rider wears the safety equipment and explain the operation of the vehicle. To avoid injury, do not allow other persons to use the item if they do not know how to use it. Wear shoes before using the item. Children must not play with the electric scooter or its parts, nor should they be allowed to clean it or perform maintenance operations.
When riding, take special care to not frighten children or pedestrians. When overtaking behind them, warn them by sounding the horn and slow down using the minimum speed of 6km/h.

Instructions and warnings on rider behaviour

What to do after a fall:

• Check that the throttle lever works properly. To do this, accelerate and decelerate several times.
• Check that the brakes work properly. To do this, get off the item, push it forward and brake to ensure it responds to the controls.
• Check that all vehicle components are in place and securely fastened.
• Check tyre wear and pressure (see side of tyre for recommended value).
• Check the wear of the brakes and cables.

The brakes may become hot during use. Do not touch after use.

PACKAGE CONTENTS AND ASSEMBLY

Assembled item, the handlebar must be installed using the special screws contained in the package.

Model	Reference picture	In the package	Handlebar assembly
AL EXT		Accessories:   – Allen keys   – #4 bolts for handlebars   – #2 bolts for stand   – Stand   – Charger

Method:

• Take the item out of its packaging.
• Open the handlebar stem and secure it by closing the lever on the closing mechanism.
• Connect the display power cable to the main wiring (if necessary).
• Fit the handlebar onto the stem (do not crush the cables).
• Insert and tighten the bolts on the stem using the supplied spanner.
• Fit the stand (if necessary).
• Adjust the locking mechanism on the stem* (if necessary).

• Assemble the item correctly. If, during assembly, any factory defects, unclear steps or difficulties with assembly or adjustments are encountered, do not ride the vehicle and contact your dealer or visit https://www.alemobility.com/it/ for technical support.
• Do not use accessories and/or additional parts that are not approved by the manufacturer.
• Keep children away from plastic items (including packaging materials) and small parts that may result in suffocation.
• It is forbidden to modify or transform the item or any its parts in any way, as this may impair efficiency, reduce structural integrity and cause damage. If any factory defects, unusual noises or faults are encountered, do not ride the vehicle and contact your dealer or visit https://www.alemobility.com/it/ for technical support.

PRODUCT OVERVIEW

In the interest of technological development, the manufacturer reserves the right to modify the item with no prior notice and this manual will not be automatically updated.
For information and to view updates of this manual, visit https://www.alemobility.com/it/
AL EXT

1. Front headlight
2. Brake lever
3. Hook
4. Locking mechanism
5. Front wheel
6. Stand
7.  Charging port
8. Footrest
9. Fastening clip
10.  Rear light
11. Rear mudguard
12. Rear drive wheel
13. Brake caliper
14. Bell
15. Display
16. Throttle
17. ON/OFF button
18. Light Switch
19. USB port

Battery charging

Prior to using the item for the first time, charge to 100%. Ensure the item, charger, and charging port are dry.
Instructions

• Open the kickstand
• Switch off the item

Model	Reference picture	INSTRUCTIONS
AL EXT		•     Only use the supplied magazine.   •     Connect the charger first to the wall socket and only then to the charging socket.   •     Do not switch on the electric scooter while it is charging.       CAUTION   The red light on the charger will turn green when charging is complete.

To recharge the item, use the battery charger supplied ONLY

• Using another type of charger may damage the scooter or entail other potential risks.
• Never leave the item unsupervised while it is charging. Do not switch the product on while it is charging.
• After each use, fully recharge the battery to extend its useful life. Do not recharge the item immediately after use. Allow the scooter to cool for an hour before recharging.
• The item should not be charging for extended periods. Overcharging reduces battery life and poses additional potential hazards.
• Allow the vehicle to discharge completely to prevent damage to the battery.
• Damage caused by the battery being left uncharged for a long period is irreversible and is not covered by the limited warranty. Once the damage has occurred, the battery cannot be recharged (the battery must not be dismantled by unqualified personnel, as this could lead to electric shocks, short circuits or even major safety incidents). If the owner is away, e.g. on holiday, and the device is entrusted to a third party, leave it in a partial charge state (20-50% charge), not fully charged.
• Carry out regular visual inspection of the charger and charger cables. If the battery charger cable is clearly damaged, do not use it to avoid further damage and/or risks; please contact us for a replacement.

Battery warnings
The battery consists of lithium-ion cells and chemical elements that are hazardous to health and the environment. Do not use the item if it emits odours, substances or excessive amounts of heat. Do not dispose of the item or the battery with household waste. The end user is responsible for the disposal of electrical and electronic equipment and batteries in compliance with all applicable regulations.
Avoid used, defective and/or non-original batteries of other models or brands.

• Do not leave the battery near fire or heat sources. Fire and explosion hazard.
• Do not open the battery or take it apart. Do not strike, throw, or puncture the battery or attach objects onto it.
• Do not touch any substances leaking from the battery, as they are deemed hazardous. Do not allow children or pets to touch the battery.
• Do not overcharge or short-circuit the battery. Fire and explosion hazard.
• Do not immerse or expose the battery to water, rain or other liquids. Do not expose the battery to direct sunlight, excessive heat or cold (for example, do not leave the item or battery in a car in direct sunlight for extended periods of time), or environments containing explosive gases or flames.
• Do not carry or store the battery with metal objects such as hairpins, necklaces, etc. Contact between metal objects and battery contacts may cause a short circuit resulting in physical injury or death.

COMMAND INFORMATION / CONTROL PANEL

Model
	Throttle (A): press down to accelerate.   Power button (B): long press to switch the electric scooter on or off.	Speed mode (C): press the button momentarily to change the speed level.   Bell (D): press the lever once to operate.
	Lights (C): Long press the button to switch the lights on or off.	ODO/TRIP odometer: press button (B) momentarily three times to switch between ODO and TRIP.
	Brake lever (F and D2): squeeze the lever to brake.	USB charging port (G): Lift up the rubber cover to access the socket (5V, 0.5A)
AL EXT	Direction indicators (E): Push the switch to the right or left to activate and/or deactivate.
	1. Battery level: status of the remaining charge.   2.  Autonomy: estimation of remaining mileage.   3.  Speed mode (LED bar):   •  Level 1 – green.   •  Level 2 – orange.   •  Level 3 – red.   4.  Bluetooth: Smartphone connection available.   5. Speedometer: instantaneous speed of the electric scooter (km/h and mph).   6. ODO/TRIP odometer: total distance travelled and single session distance.   7.  AVG Speed: average speed.   8. Pedestrian mode: assistance in pushing the vehicle (6 km/h) with flashing rear light.	9.  Cruise control: speed control. It is activated after the same speed has been maintained for a few seconds.   10. Lights indicator light.

Direction indicators

Model
AL EXT	Direction indicators are positioned at the ends of the handlebars (left and right sides).   The direction indicators are required to provide early warning of any change in direction while riding.       Drive control: CAUTION   Before each use of the product, check the correct operation of the direction indicators.

QUICK GUIDE

• Prior to using the item for the first time, charge to 100%.
• Check tyre pressure (see side of tyre for recommended value). If the item does not reach at least 60% of the declared kms, or the maximum speed within the first 3 months of use, it is likely that the wheels have deflated once more. In this case, restore pressure as indicated.
• Check and adjust the brakes.
• Switch on the display.
• Place the item onto a flat surface.
• Hold the handlebars firmly using both hands. Step onto the footrest with one foot and use the other to give yourself a gentle push and accelerate.

Zero Start Function: the throttle is activated once the forward speed exceeds 3 km/h. For safety reasons, the item is initially set up to avoid standing starts.

• When riding the item, tilt body in the riding direction during a turn and slowly turn the handlebars.
• Stop the item, release the throttle and pull the brake lever.
• To get off, first stop the vehicle. Getting off the moving electrical scooter may cause damage.
• Prior to each use, check brakes and any wear, check tyre pressure (see side of tyre for recommended value), wheel wear, throttle and charge status of battery.

Adjusting the position of the brake levers

The position of the brake lever can be adjusted if required using point A. (see figure)

Brake adjustment

Adjusting the brake calliperIf the brake is too tight or too loose, use the hex wrench to loosen screw (A), then adjust the brake wire (shorten the brake wire from the top end if it is too tight. If the wire is too loose, pull it from the bottom end), then tighten screw (A) again.
If the wire is too loose or too tight even after following the first step, it may be necessary to adjust the (fixed) brake pad by means of the wheel located on the opposite side. Use the hex wrench to move away (counter-clockwise) or closer (clockwise) the brake pad (B) (see picture). Check the correct alignment between the brake caliper and the disc. Use screws C and D to adjust the position / alignment on the disc, if necessary.
For the rear brake calliper, unscrew and remove bolts C and D, then remove the brake calliper from the disc.

FOLDING AND CARRYING

Make sure the electric scooter is turned off. Hold the handlebar stem with your hand, pull the lever, fold the stem towards the footrest and fasten it.Opening:
Releasing the handlebar stem: move the handlebar release clip outwards, raise the handlebar stem as far as it will go and secure it by pushing the lever inwards. Switch on the electric scooter.Closing:
Switch off the electric scooter, pull the safety hook upwards and pull the lever outwards, guide the handlebar stem inwards, insert the clip into the hook and ensure that it is securely locked.
After folding, lift it by holding the handlebar stem with one or both hands.

Make sure to secure the item during transportation. If the item cannot be lifted, do not transport with the item raised. If dropped, the item may cause severe injury and damage.

RANGE AND PERFORMANCE

The maximum range and performance of the vehicle depends on a number of variables:

• Terrain: riding on smooth roads provides greater range and performance than riding on rough roads and climbs.
• Weight of user: the greater the weight, the lower the range and performance of the vehicle.
• Temperature: riding the electric scooter in very cold or hot conditions affects range and performance.
• Speed and riding style: riding smoothly and at a constant speed extends the range. Continuous acceleration, deceleration and manoeuvring greatly reduce the range. A lower speed extends the range.
• Maintenance: prompt recharging, proper maintenance and regular checking of tyre pressure (see reference value in section 10) increase range and ensure consistent performance over time.
• The level of battery charge affects performance – the lower the level, the lower the speed, especially on climbs.

STORAGE, MAINTENANCE AND CLEANING

If there are stains on the body of the scooter, wipe with a damp cloth. If the stains persist, apply neutral soap, brush out with a toothbrush, then wipe with a damp cloth. If there are scratches on the plastic components, use sandpaper or other abrasive material to remove them. Do not clean the items with alcohol, petrol, paraffin or other corrosive or volatile chemical solvents to prevent severe damage. Do not wash the item using high-pressure water jets. When cleaning the scooter, make sure that it is switched off, that the charging cable is disconnected, and the rubber cap is closed, as a water leak may cause an electric shock or other serious problems. Water seeping into the battery may cause damage to internal circuits and risk of fire or explosion. Should you suspect that water may have entered the battery, stop using the battery immediately and return it to your dealer’s after-sales service for checking. When the item is not in use, store it indoors in a cool, dry place. Do not store outdoors or inside cars for extended periods of time. Excessive sunlight, overheating, and excessive cold accelerate tyre ageing and jeopardize the life of both the item and the battery. Do not expose it to rain or water or immerse it in water to wash it. Regularly check the tightness of the bolted parts, in particular wheel axles, the folding and transportation system, the steering system, the braking system, the state of the frame, the forks and the suspension. Nuts and all other self-locking fasteners may lose their effectiveness. Periodically check and tighten these components. Like all mechanical components, the item is subject to wear and tear. Different materials and components may react to wear or stress fatigue in a variety of ways. If the service life of a component is exceeded, it may break suddenly, resulting in injury to the rider. Any cracks, scratches or changes in colour in areas subject to high levels of stress indicate that the life of the component has been reached and must be replaced. Check the condition of the tyres: there must be no cuts, cracks, foreign bodies, abnormal swelling, missing parts or other damage. For tyre pressure, refer to the value indicated in section 10 in this instruction manual. Do not attempt to disassemble or repair the scooter yourself. Replacement of all electric scooter components should be carried out by an authorised technical service department. For further information, contact your dealer or visit: https://www.alemobility.com/it/

APP CONFIGURATION

• Products that are equipped with Bluetooth and can be paired with the AL e-Mobility app are listed below: AL EXT. The App allows you to control the item directly from your Smartphone.
• Scan the QR CODE to download and install the App. If the App is not found, search for it on your reference App store. Open the App and follow the instructions provided.
• The App may require various permissions required for the use and operation of the App itself.
• The App version may have been updated by your App store. It is advisable to constantly check whether any updates are available for the App in order to be able to use the new features and always install the latest version of the App on your device.
• Do not use your device while riding.

Open the App and follow the instructions given. The App may require various permissions required for the use and operation of the App itself.
The app version may have been updated by your app store. It is advisable to constantly check whether any updates are available for the App in order to be able to use the new features and always install the latest version of the App on your device.
Do not use your device while riding.

TECHNICAL DATA SHEET

General information

Electrical system

Dimensions and weight

* Always observe the highway code and the regulations in force in the country where the electric scooter is in use.
Subject to variations based on the riders weight, road conditions and temperature.

TROUBLESHOOTING

Error code table

LIABILITY AND GENERAL TERMS OF WARRANTY

The rider assumes all liability for any injury when not wearing a helmet or other protective devices. The driver must respect current local regulations regarding:

1. The minimum age allowed for the rider
2. Restrictions on the types of riders who can use the product
3. All other regulatory aspects

The driver must always keep the product clean and in a perfect state of efficiency and maintenance, diligently perform the safety checks he/she is responsible for as described in the previous section, not tamper with the product in any way and keep all the maintenance documents.
M.T. Distribution shall not be liable for any damages caused and is in no way responsible for damages caused to property or persons when:

• the item is used incorrectly or in a manner that does not comply with the instructions of the user guide;
• after the purchase, the item is modified or tampered with in all or a number of its components

In the event of product malfunction due to causes not attributable to rider misconduct and in order to consult the general terms of the warranty, contact your dealer or visit https://www.alemobility.com/it/
The Legal Guarantee never covers any Product faults or malfunctions caused by accidental events and/or events attributable to the Purchaser, or due to use of the Product in non-compliance with its intended use and/or with the provisions of the technical documentation attached to the Product, or due to failure to regulate mechanical parts, the natural wear of consumable materials, or due to assembly errors, lack of maintenance and/or use of said product in non-compliance with the instructions.
For example, the following are to be considered excluded from the statutory guarantee regarding products:

• damage caused by impacts, accidental falls or collisions, punctures;
• damage caused by use, exposure or storage in an unsuitable environment (e.g.: presence of rain and/or mud, exposure to moisture or excessive heat, contact with sand or other substances)
• caused by failure to adjust for road use and/or maintenance of mechanical parts, mechanical disc brakes, handlebars, tyres, etc.; incorrect installation and/or assembly of parts and/or components
• the natural wear and tear of consumable materials: mechanical disc brake (e.g. pads, callipers, disc, cables), tires, platforms, gaskets, bearings, led lights and bulbs, kickstand, knobs, mudguards, rubber parts (platform), wiring cable connectors, grilles and stickers, etc.;
• improper maintenance and/or improper use of the Product battery;
• tampering with and/or forcing parts of the Product;
•  incorrect or inadequate maintenance or alteration of the Product;
• improper use of the product (e.g.: excessive load, use in competitions and/or for commercial or rental activities);
• maintenance, repairs and/or technical interventions on the product carried out by unauthorised third parties;
• damage to the products resulting from transport, if carried out by the purchaser;
• damage and/or defects resulting from the use of non-original parts.

Refer to the latest version of the warranty terms available at https://www.alemobility.com/it/assistenza/

Disposal of end-of-life electrical or electronic equipment (applicable in all countries in the European Union and other European systems with a separate waste collection system)

This symbol on the product or packaging indicates that the product should not be considered as normal household waste, but should be taken to a facility authorised to dispose of waste from electrical and electronic equipment (WEEE). Ensure that this product is disposed of properly to help prevent potential negative consequences to the environment and health that might otherwise be caused by improper disposal. Recycling materials will help to conserve natural resources. For more detailed information regarding recycling and disposal of this item, contact the local waste disposal service or the point of sale where the item was purchased. In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.
More specifically, consumers must not dispose of WEEE as municipal waste, but must dispose of this type of waste separately, in one of two possible ways:

• At municipal collection centres (also called eco-collection centres or recycling facilities), directly or through the collection services of municipal companies, where available;
• At shops selling new electrical or electronic equipment.

Here, very small items of the WEEE type (with the longest side less than 25 cm) can be left free of charge, while larger ones can be left on a 1-for-1 basis, i.e., you can leave the old item when you buy a new one having the same function. Moreover, the 1-on-1 mode is always guaranteed when the consumer purchases a new EEE, regardless of the size of the WEEE. In the event of unauthorised disposal of electrical or electronic equipment, the sanctions provided for by current environmental legislation may be applied (Italian legislation – check the regulations in effect in the country of use/disposal of the vehicle). If the WEEE contains batteries or accumulators, they must be removed and subjected to specific separate collection.

Handling of spent batteries (applicable in all countries in the European Union and in other European systems with separate collection systems)

This symbol on the product or packaging indicates that the battery pack should not be treated as normal household waste. On some types of batteries, this symbol may be used in combination with a chemical symbol. The chemical symbols for mercury (Hg) or lead (Pb) are added if the battery contains more than 0.0005% mercury or 0.004% lead. Ensure that batteries are disposed of properly, to help prevent potential negative consequences to the environment and health that might otherwise be caused by improper disposal. Recycling materials will help to conserve natural resources. In the case of products which, for safety, performance or data protection reasons, require a fixed connection to an internal battery, this should only be replaced by qualified service personnel.
Deliver the product at the end of its service life to collection centres suitable for the disposal of electrical and electronic equipment: this ensures that the battery inside it is also treated correctly. For more detailed information about disposal of the dead battery, contact the local waste disposal service or the shop where it was purchased. In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.

EC Declaration of Conformity

according to the EC Machinery Directive 2006/42/EC, Annex II 1.A.

PLATUM by M.T. Distribution S.R.L
Address: Via Bargellino 10 c/d, 40012 Calderara di Reno (BO), Italy

This declaration of conformity is issued under the sole responsibility of the Manufacturer
Product Brand: Automobili Lamborghini
Product Model: ALext
Description of product: Electric Scooter

Serial identification number(s) : ALFM0XXX0XXXXX

• The object of the declaration described above fulfils all the relevant provisions of the following Directives:
  2006/42/EC Machinery Directive
  2014/53/EU Radio Equipment Directive on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment.
  2011/65/EU RoHS on the restriction of the use of certain hazardous substances in electrical and electronic equipment
• Applicable harmonized standard(s):
  EN 300 328 V2.2.2
  EN 301 489-1 V1.9.2
  EN 62479:2010
  EN 62368-1:2014 +AC:2015
  EN IEC 63000:2018
• Other standard or technical specifications applied
  EN 17128:2020
  ETSI EN 301 489-17 V3.2.4

Manufacturer: CXM Jiangsu Technology Co., Ltd.
Address: No.1 Building, Biangu Road, Biancang Town, Tinghu, Yancheng, Jiangsu, China
Date: 02/06/2022
Authorized Representative in the EU:

MT DISTRIBUTION S.R.L
Via Bargellino 10, 40012, Calderara di Reno (BO), Italy
Technical file available from EU headquarter
Declaration Place: Bologna, Italy
Authorized person – First name and surname: Position: CEO

NOTE:
This declaration of conformity is only applicable to Electric Scooter sold in countries that follow the CE marking directives.

References

• Homepage - Lamborghini e-Mobility
• Homepage - Platum
• Homepage - Lamborghini e-Mobility
• Homepage - Ducati eMobility
• Homepage - Platum
• Homepage - Lamborghini e-Mobility
• Homepage - Lamborghini e-Mobility
• Homepage - Lamborghini e-Mobility
• Assistenza - Lamborghini e-Mobility
• Assistenza - Lamborghini e-Mobility