MSI MPG x570 Gaming Plus Motherboard User Manual - Manualsee

MSI MPG x570 Gaming Plus Motherboard User Manual

MSI MPG x570 Gaming Plus Motherboard User Manual
MSI MPG x570 Gaming Plus Motherboard

Context

  • System was built in April 2020 with only the Samsung Evo 970 M.2 drive installed (in M2_2 slot)
  • System has been fully functional, running Windows 10 Pro, for 10 months
  • Today (12 Feb 2021) I purchased and installed a new WD Black SN750 M.2 in the M2_1 slot
  • The BIOS does not detect the WD M.2 in the M2_1 slot
  • Testing revealed that neither M.2 is detected by the BIOS in the M2_1 slot
  • The Windows 10 OS does not see the WD drive installed in the M2_1 slot after boot

Troubleshooting

Samsung 970 Evo M.2 in M2_1
WD Black SN750 M.2 in M2_2

Samsung 970 Evo

BIOS sees WD in M2_2 but does not see Samsung in M2_1

BIOS

Samsung 970 Evo M.2 in M2_2
WD Black SN750 M.2 in M2_1
Samsung 970 Evo M.2

BIOS sees Samsung in M2_2
but does not see WD in M2_1

BIOS

Note that the WD M.2 isn’t shown in Device Manager

Device Manager

Conclusion

  • System sees both Samsung & WD M.2 drives in M2_2
  • System does not see either M.2 drive in M2_1
  • Either the M2_1 slot is bad, or a configuration setting needs to be changed
  • MSI – Please advise on next trouble-shooting steps

Documents / Resources

MSI MPG x570 Gaming Plus Motherboard [pdf] User Manual
MPG x570 Gaming Plus Motherboard
MSI MPG X570 GAMING PLUS Motherboard [pdf] User Guide
MPG X570 GAMING PLUS Motherboard, MPG X570 GAMING PLUS, Motherboard

References


Related Manuals