MCR20 Automatic Probe Changing Frame
Product Information
The product is a Coordinate Measuring Machine (CMM) with an
automatic probe changing feature. It is used for precision
measurements and inspections. The CMM is compatible with different
probe holders and sensors, including the XXT sensor on the RDS
articulating carrier.
Product Usage Instructions
- Troubleshooting Errors:
If the CMM fails to drop off or pick up a probe from the holder
rack during automatic probe changes, follow these steps:
- Step 1: Ensure the machine travels to the correct area but
doesn’t line up with the holder properly. - Step 2: Redefine the holder locations through Calypso using the
master probe.
To redefine holder locations, perform the following steps:
- Step 1: Place the master probe plate onto the sensor.
- Step 2: Perform the manual pick up command.
- Step 3: If applicable, articulate the carrier to the necessary
angular position to interact with the probe holder rack (RDS
articulating carrier with XXT sensor). - Step 4: Open the automatic stylus change window.
- Step 5: Click the “Define Stylus Length” button in the upper
right corner of the window. - Step 6: Follow the onscreen prompt to probe on the stylus plate
and then probe the same surface with the stylus tip. A dialog
window will show the calculated stylus length. - Step 7: Left click on the graphic to select the probe holder
you want to locate. - Step 8: Right-click and select “Define Holder Location”.
- Step 9: Follow the prompt and position the stylus above the
holder’s locating feature. - Step 10: For the XXT probe holder, the locating feature is a
half-sphere-shaped indentation on the leftmost holder in the
grouping of 3. - Step 11: Click “OK” to allow the machine to lower itself down
and find the feature. The color of the holder graphic will change
to indicate that the holder location has been defined. - Step 12: Repeat steps 7-11 for each holder on your rack.
After redefining all holder locations, test the automatic probe
change. If you are still experiencing trouble, contact the Zeiss
Metrology Customer Interaction Center for assistance.
If you need further assistance, contact the Zeiss Metrology
Customer Interaction Center at 1-800-3279735 or
[email protected]. The operators will direct your call or
email to the appropriate department for assistance.
Note: The steps provided in this document are based on a CMM
with an XXT sensor on an RDS articulating carrier. For other sensor
types, please refer to your CMM operating manual or consult the
Zeiss Metrology YouTube page for specific instructions.
Troubleshooting errors with automatic probe changing
By Aaron Wilt, Technical Support Specialist
Problem: CMM fails to drop off or pick up a probe from the holder rack during automatic probe changes in Calypso. The machine may travel to the correct area but doesn’t quite line up with the holder properly.
Troubleshooting steps: First, we need to check the alignment of the probe holder rack. The rack should be aligned within 0.1mm from end to end, parallel to a given axis (depends on CMM type and size). Use the CMM to probe two points on a surface parallel to the aligned axis (X in the example below), but on opposite ends of the rack. If necessary, loosen the bolts securing the rack to the table and adjust the placement until the coordinates are within 0.1mm of each other. Once finished adjusting, re-tighten the bolts to secure the rack and doublecheck the alignment once fixed.
Second step is to redefine the holder locations through Calypso using the master probe. Place the master probe plate onto the sensor and perform the manual pick up command. If applicable, articulate the carrier to the angular position necessary to interact with the probe holder rack (RDS articulating carrier with XXT sensor)*. Open the automatic stylus change window.
Now click the Define Stylus Length button in the upper right corner of the window.
Now follow the onscreen prompt to probe on the stylus plate like so: Next probe the same surface with the stylus tip: You will see a dialog window showing the stylus length calculated.
Now left click on the graphic to select the probe holder you want to locate. Right-click and select Define Holder Location.
Follow the prompt and position the stylus above the holder’s locating feature. For the XXT probe holder this feature is a half-sphere-shaped indentation on the left most holder in the grouping of 3.
When you click OK the machine will lower itself down and find the feature. The color of the holder graphic will change to show that the holder location has been defined.
Execute the above steps for each holder you have on your rack. Then test the automatic probe change. If you are still having trouble contact the Zeiss Metrology Customer Interaction Center at 1-800-3279735 or [email protected]. The operators will direct your call or email to the appropriate department for assistance.
*The pictures shown in this document are of a CMM with XXT sensor on RDS articulating carrier. The steps for other sensor types are similar. Please review your CMM operating manual or consult the Zeiss Metrology YouTube page for instructions specific to your sensor type.

















