SmartDHOME MyVirtuoso Home System Hub with Backup Battery
MyVirtuoso Home System
User manual
Thank you for choosing MyVirtuoso Home, the wireless smart home system for managing your home and your consumption remotely. In this manual, we will explain in detail how to configure the gateway in an optimal way, so that you can immediately put your system into operation.
www.myvirtuosohome.com
www.smartdhome.com
Description and Technical Specifications
Why choose MyVirtuoso Home?
MyVirtuoso Home is a wireless smart home system that allows users to manage their home and consumption remotely. The system offers optimal configuration of the gateway to ensure immediate operation.
General Safety Rules
Before using this device, certain precautions must be taken to reduce any risk of fire and/or personal injury:
- Read all instructions carefully and follow all precautions contained in this manual. All direct connections to the mains conductors must be made by trained and authorized technical personnel.
- Pay attention to any danger indications placed on the device or contained in this manual highlighted with the symbol.
- Disconnect the device from the power supply or battery charger before cleaning it. For cleaning, do not use detergents but only a damp cloth.
- Do not use the device in gas-saturated environments.
- Do not place the device near heat sources.
- Use only the original EcoDHOME accessories supplied by SmartDHOME.
- Do not place the connection and/or power cables under heavy objects, avoid paths near sharp or abrasive objects, prevent people from walking on them.
- Keep out of reach of children.
- Do not carry out any maintenance on the device but always contact the assistance network.
- Contact the service network if one or more of the following conditions occur on the product and/or an accessory (supplied or optional):
- If the product has come into contact with water or liquid substances.
- If the product has suffered obvious damage to the container.
- If the product does not provide performance conforming to its characteristics.
- If the product has undergone a noticeable degradation in performance.
- If the power cord is damaged.
Note: In one or more of these conditions, do not attempt to make any repairs or adjustments not described in this manual. Improper interventions could damage the product and force additional work to regain the desired operation. WARNING! Any type of intervention by our technicians, which will be caused by an incorrectly performed installation or by a failure caused by the customer, will be quoted and will be charged to those who purchased the system.
Provision for Waste Electrical and Electronic Equipment.
(Applicable in the European Union and in other European countries with the separate collection system).
Disclaimer
SmartDHOME Srl cannot guarantee that the information regarding the technical characteristics of the devices in this document are correct. The product and its accessories are subject to constant checks aimed at improving them through careful research and development analyses. We reserve the right to modify components, accessories, technical data sheets and related product documentation at any time, without notice. On the website www.myvirtuosohome.com the documentation will always be updated.
Intended use
The MyVirtuoso Home system is intended for managing a smart home and consumption remotely. It is important to follow the safety guidelines and precautions outlined in this manual to ensure safe and optimal use of the system.
MyVirtuoso Home system
User manual
Thank you for choosing MyVirtuoso Home, the wireless smart home system for managing your home and your consumption remotely. In this manual we will explain in detail how to configure the gateway in an optimal way, so that you can immediately put your system into operation.
Description and Technical Specifications
The main element of the MyVirtuoso Home smart home system is the wireless Hub which guarantees the functionality of the rules set by the user and communicates with the MyVirtuoso Home sensors and actuators installed in the home. Available in two models (with and without internal backup battery), the gateway installation does not require any type of masonry work as it is sufficient to connect the Hub to the power socket and to the internet line and MyVirtuoso Home is ready to give life to your home! Why choose
MyVirtuoso Home?
- WIRELESS: It does not require interventions on existing systems, no masonry work is necessary.
- SAVINGS: correctly configured rules and automations allow an estimated economic saving of between 25% and 20% for gas and energy costs.
- QUICK INSTALLATION: no particular technical skills are required.
- CURRENT: the software is always updated thanks to the maintenance service.
- INTEGRABLE: it can be combined over time according to your changing needs.
General Safety Rules
Before using this device, certain precautions must be taken to reduce any risk of fire and/or personal injury:
- Read all instructions carefully and follow all precautions contained in this manual. All direct connections to the mains conductors must be made by trained and authorized technical personnel.
- Pay attention to any danger indications placed on the device or contained in this manual highlighted with the symbol .
- Disconnect the device from the power supply or battery charger before cleaning it. For cleaning, do not use detergents but only a damp cloth.
- Do not use the device in gas-saturated environments.
- Do not place the device near heat sources.
- Use only the original EcoDHOME accessories supplied by SmartDHOME.
- Do not place the connection and/or power cables under heavy objects, avoid paths near sharp or abrasive objects, prevent people from walking on them.
- Keep out of reach of children.
- Do not carry out any maintenance on the device but always contact the assistance network.
- Contact the service network if one or more of the following conditions occur on the product and/or an accessory (supplied or optional):
- If the product has come into contact with water or liquid substances.
- If the product has suffered obvious damage to the container.
- If the product does not provide performance conforming to its characteristics.
- If the product has undergone a noticeable degradation in performance.
- If the power cord is damaged.
Note: In one or more of these conditions, do not attempt to make any repairs or adjustments not described in this manual. Improper interventions could damage the product and force additional work to regain the desired operation.
WARNING! Any type of intervention by our technicians, which will be caused by an incorrectly performed installation or by a failure caused by the customer, will be quoted and will be charged to those who purchased the system.
Provision for Waste Electrical and Electronic Equipment. (Applicable in the European Union and in other European countries with the separate collection system).
This symbol found on the product or its packaging indicates that this product must not be treated as common household waste. All products marked with this symbol must be disposed of through appropriate collection centers. Improper disposal could have negative consequences for the environment and for the safety of human health. Recycling of materials helps to conserve natural resources. For more information, contact the Civic Office in your area, the waste collection service or the center where you purchased the product.
Disclaimer
SmartDHOME Srl cannot guarantee that the information regarding the technical characteristics of the devices in this document are correct. The product and its accessories are subject to constant checks aimed at improving them through careful research and development analyses. We reserve the right to modify components, accessories, technical data sheets and related product documentation at any time, without notice.
On the website www.myvirtuosohome.com the documentation will always be updated.
Intended use
This device has been designed for the monitoring of electricity consumption and the control of devices connected to systems installed correctly in residential, commercial and industrial environments. Should it be improperly used and / or modifications not authorized by our technical department, the company reserves the right to cancel the two-year warranty and provide assistance upon payment of the service.
Battery Safety Precautions
The MyVirtuoso Home gateway, ESB model, contains a backup battery inside the device which must be handled with care.
- Do not burn, disassemble or puncture. In case of tampering, toxic materials can be released which can cause injury.
- For replacement, contact our support service via the online portal http://helpdesk.smartdhome.com/users/Login.aspx which you can sign up for free of charge.
- Keep out of reach of children.
Technical specifications
- Protocol: Z-Wave.
- Transmission frequency: 868.42 MHz.
- Signal range: 30 m in open field.
- Connection: Ethernet/Wi-Fi
- Supply: MicroUSB (included)
Technical requirements and warnings
DHCP: MyVirtuoso Home requires a network that allows access to the internet and that has a DHCP server.
Note. Most modems/routers provided by internet providers already include a DHCP server perfectly compatible with the MyVirtuoso.
There is a firewall on the network: If there is a firewall in the network, the MyVirtuoso Home must be enabled to access the following ports:
81 TCP/UDP, 123 UDP, 666TCP, 1024TCP, 1194 TCP/UDP, 1195 TCP/UDP, 1196 TCP/UDP, 1199 TCP/UDP, 8080 TCP, 8081 TCP, 8082 TCP, 8083 TCP, 8084 TCP.
Note. Most of the firewalls installed in the modem/router are already configured to allow traffic through these ports.
The parts of the Gateway
ES and ESB models
Home - MyVirtuoso Home
Home - SmartDHOME
