Benq Tk700 Digital Projector User Manual

Digital Projector
User Manual
Home Entertainment Series I TK700
V 1.03

Warranty and Copyright information

Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.
3. Refer servicing to qualified service personnel.
4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector light source is on.
5. The light source becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the light source assembly for replacement.
6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).
7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the light source, press the ECO BLANK button.
8. Do not operate light sources beyond the rated life. Excessive operation of light sources beyond the rated life could cause them to break on rare occasions.
9. Never replace the light source assembly or any electronic components unless the projector is unplugged.
10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.
11. Do not attempt to disassemble this projector.
    There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.
    Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.
12. Do not block the ventilation holes.
    – Do not place this projector on a blanket, bedding or any other soft surface.
    – Do not cover this projector with a cloth or any other item.
    – Do not place inflammables near the projector.If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.
13. Always place the projector on a level, horizontal surface during operation.
    – Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the light source.
14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.
15. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.
16. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.
17. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply’s power outlet and call BenQ to have the projector serviced.
18. This product is capable of displaying inverted images for ceiling/wall mount installation.
19. This apparatus must be earthed.
20. Do not place this projector in any of the following environments.
    – Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.
    – Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
    – Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector’s life span and darken the image. – Locations near fire alarms
    – Locations with an ambient temperature above 40°C /104°F
    – Locations where the altitudes are higher than 3000 m (10000 feet).

Risk Group 2

1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.

Hg – Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.

Introduction

Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories

• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories

1. Spare lamp kit
2. 3D glasses
3. QS01 HDMI Media Streaming

Replacing the remote control batteries

1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer’s instructions and local environment regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

Projector exterior view

Controls and functions
Projector & Remote control
All the key presses described in this document are available on the remote control or projector.

1. POWER
   Toggles the projector between standby mode and on.
   ON/OFF
   Toggles the projector between standby mode and on.
2. POWER indicator light/Temperature warning light/LIGHT indicator light (See Indicators on page 48.)
3. IR remote sensor
4. BACK
   Goes back to previous OSD menu, exits and saves menu settings.
5. Arrow keys (▲,▼,◀,▶ )
   When the On-Screen Display (OSD) or the ATV menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
   When OSD and ATV menu is inactive, workable under CEC-capable sources only.
6. /SOURCE
   Displays the source selection bar.
7. ECO BLANK
   Used to hide the screen picture.
   Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.
8. OK
   • Confirms the selected ATV or On-Screen Display (OSD) menu item.
   • Under ATV media playback, plays or pauses a video or audio file.
9. MODE/PIC MODE
   Selects an available picture mode.
10. MENU
    Turns on/off the On-Screen Display (OSD) menu.
11. KEYSTONE
    Displays the keystone menu. See Correcting keystone on page 15 for details.
12. MUTE
    Toggles projector audio between on and off.
13. HDMI CEC-compatible device control keys
    (Backward, Pause, Forward, Rewind, ▶Play, Fast forward, Stop)
    Controls video or audio playback for the CEC-compatible device.
14. SOUND MODE
    Selects an available sound mode.
15. LUMIEXPERT BOOST
    Displays the LumiExpert menu.
16. Volume keys
    Decreases or increases the projector volume.

Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector’s IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

• Operating the projector from the front
• Operating the projector from the top

Positioning your projector

Choosing a location
Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front
   Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.
2. Front Ceiling
   Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.
3. Rear
   Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.
4. Rear Ceiling
   Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

After turning on the projector, go to Advanced menu – Installation > Projector Position, press OK and press ◀/▶ to select a setting.

Obtaining a preferred projected image size

The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size.
Projection dimensions

• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

For example, if you are using a 120-inch screen, the recommended projection distance in the “Average” column is 3436 mm.
If your measured projection distance is 3700 mm, the closest match in the “Average” column is 3723 mm. Looking across this row shows that a 130” (about 3.3 m) screen is required.
To optimize your projection quality, we suggest doing the projection by referring to the values listed in the non-gray rows.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Mounting the projector
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used, the temperature around the ceiling may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

Ceiling/Wall mount installation diagram

Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can adjust the adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a reverse direction.

Do not look into the lens while the light source is on. The strong light from the light source may cause damage to your eyes.
Fine-tuning the image size and clarity

• Adjust the projected image to the size that you need using the zoom ring.
• Sharpen the image by rotating the focus ring.

Correcting keystone
Key stoning refers to the situation where the projected image becomes a trapezoid due to angled projection.
To correct the distorted image:

1. Display the 2D Keystone correction from the following menus.
   • The setup wizard during the projector initial setup
   • The Basic menu system
   • The Installation menu of the Advanced menu system
2. After the 2D Keystone correction page appears:
   • To correct key stoning at the top of the image, use.
   • To correct key stoning at the bottom of the image, use.
   • To correct key stoning at the right side of the image, use.
   • To correct key stoning at the left side of the image, use.
   • To automatically correct the vertical sides of the distorted image, press OK for 2 seconds, or enable Auto Vertical Keystone in the Advanced menu – Installation menu.
3. When done, press to save your changes and exit.

Connection

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7).
  They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook’s documentation to find your notebook’s key combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.

• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.

Operation

Installing the QS01 HDMI Media Streaming (Optional)
The QS01 HDMI Media Streaming is an Android TV (ATV) dongle to be used with the projector. For more information about this dongle, please contact the place you purchased this projector.
If you already have the dongle, see the illustrations below to install the dongle. Make sure that the dongle cover is installed back correctly after the dongle is plugged. Do not turn the power on with the dongle cover open.

Starting up the projector

1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.
2. Press / to start the projector. The power indicator flashes green and stays green when the projector is on.
   The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected.
   (If necessary) Rotate the focus ring to adjust the image clearness.
   
3. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this step and move on to the next step.
   • Use the arrow keys ( ◄///) on the projector or remote control to move through the menu items.
   • Use OK to confirm the selected menu item.
   The Setup Wizard screenshots below are for reference only and may differ from the actual design.
   Step 1:
   Specify Projector Position.
   For more information about projector position, see Choosing a location on page 11.
   Step 2:
   Specify OSD Language.
   Step 3:
   Specify 2D Keystone, and choose to activate Auto Vertical Keystone.
   For more information about keystone, see Correcting keystone on page 15.
   Step 4:
   Specify Game Settings.
   You can turn on the FPS Game Mode, and Details Adjustment in this menu.
   See Game Settings on page 30 for details.
   Now you’ve completed the initial setup.
   
4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 24.
5. Switch all of the connected equipment on.
   The projector will search for input signals. The current input signal being scanned appears. If the projector does not detect a valid signal, the message “No Signal” will continue displaying until an input signal is found.

You can also press /SOURCE to select your desired input signal. See Switching input signal on page 25.

• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector’s operating range, you will see the message “Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector’s resolution or set the input signal to a lower setting. See Timing chart on page 52.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
• If “Reset All Settings” is selected, setup wizard will appear after reboot, and Auto Source will be reset to default value.

Setting up the QS01 HDMI Media Streaming (Optional)
Before you start
Check that you have:

• A Wi-Fi Internet connection
• A Google Account

Step 1:
Press and hold OK for 5 seconds to pair your remote control.
Step 2:
Set up your device.
There are 3 options to set up your device:

• Quick Setup using an Android phone
• Using your phone or computer
  
• Using your remote control
  

Step 3:
Display Android TV home screen.

For more information, visit https://support.google.com/androidtv/.
Using the menus
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings.

• Basic OSD menu: provides primary menu functions. (See Basic Menu on page 27)
• Advanced OSD menu: provides full menu functions. (See Advanced Menu on page 28)
  To access the OSD menu, press MENU on the projector or remote control.
• Use the arrow keys ( ▲/▼/◄/►/ ) on the projector or remote control to move through the menu items.
• Use OK on the projector or remote control to confirm the selected menu item.
  The first time you use the projector (after finishing the initial setup), press MENU, and the Basic OSD menu will be displayed.

The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.

1. Menu type
2. Sub-menu and status
3. Current input signal
4. Function keys

If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the instructions below:

1. Go to Menu Type and press OK.
2. Press ▲/▼ to select Advanced and press OK. Your projector will switch to Advanced OSD menu.

Below is the overview of the Advanced OSD menu.

1. Main menu
2. Current input signal
3. Sub-menu and status
4. Function keys

Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below:

1. Go to System > Menu Settings > Menu Type and press OK.
2. Press ▲/▼ to select Basic. Your projector will switch to the Basic OSD menu.

Securing the projector
Utilizing the password function
Setting a password

1. Go to Advanced menu – System > Security Settings. Press OK. The Security Settings page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys (▲, ►, ▼, ◄ ) respectively represent 4 digits (1, 2, 3, 4). According to the password you desire to set, press the arrow keys to enter six digits for the password.
   
4. Confirm the new password by re-entering the new password.
5. To activate the Power On Lock function, go to System > Security Settings > Power On Lock, press OK and / to select On. Input the password again.

• The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a safe place in advance or right after the password is entered so that it is available to you should you ever forget it.
• Once a password has been set and the Power On Lock is activated, the projector cannot be used unless the correct password is entered every time the projector is started.

If you forget the password
If you enter the wrong password, the password error message will appear, and the Input Password message follows. If you absolutely do not remember the password, you can use the password recall procedure. See Entering the password recall procedure on page 24.

If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.
Entering the password recall procedure

1. Press and hold OK for 3 seconds. The projector will display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

Changing the password

1. Go to Advanced menu – System > Security Settings. Press OK. The Security Settings page appears.
2. Highlight Change Password and press OK.
3. Enter the old password.
   • If the password is correct, another message Input New Password appears.
   • If the password is incorrect, the password error message will appear, and the message Input Current Password appears for your retry. You can press BACK to cancel the change or try another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.

Disabling the password function
To disable password protection, go to Advanced menu – System > Security Settings > Power On Lock and press OK and / to select Off. The message Input Password  appears. Enter the current password.

• If the password is correct, the OSD menu returns to the Security Settings page. You will not have to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message Input Current Password appears for your retry. You can press BACK to cancel the change or try another password.

Though the password function is disabled, you need to keep the old password in hand should you ever need to re-activate the password function by entering the old password.
Switching input signal
The projector can be connected to multiple devices at the same time.
However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals.
Be sure the Advanced menu – Display > Auto Source Search menu is On if you want the projector to automatically search for the signals.
To manually select the source:

1. Press /SOURCE. A source selection bar appears.
2. Press ▲/▼ until your desired signal is selected and press OK.

Once detected, the selected source information will appear at the corner of the screen for seconds.
If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal.

• The brightness level of the projected image will change accordingly when you switch between different input signals.
• For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 35.

Shutting down the projector

1. Press/ and a confirmation message will appear prompting you. If you don’t respond in a few seconds, the message will disappear.
2. Press / a second time. The power indicator flashes orange, the projection light source shuts down, and the fans will continue to run for approximately 90  seconds to cool down the projector.
3. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.
   • To protect the light source, the projector will not respond to any commands during the cooling process.
   • Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life.
   • Lamp life results will vary depending on environmental conditions and usage.

Menu operation

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Menu System
Basic Menu

Advanced Menu

1. Main menu: Picture
Structure

Function descriptions
Menu
Picture Mode
Descriptions
The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.

• Bright
  Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
• Living Room
  With well-saturated color, fine-tuned sharpness, and a higher brightness level, this mode is suitable for TV streaming in rooms where there is a small amount of ambient light, e.g. your living room.
• Game
  This mode is best for playing video games, and you can select an optimal Audio-Visual preset for 3 types of games in Game Settings menu: First-Person shooting (FPS), Role-Playing game (RPG), Sports game (SPG) to have a perfect game-play experience in well-lit rooms.
• Sports
  With well-saturated colors and higher brightness level, this mode is best for watching sporting events in a bright room.
• Cinema
  This mode is best for watching movies with accurate color and deepest contrast at lower brightness level in rooms with a bit of ambient light, as if in a commercial cinema.
• 3D
  Optimized to bring up 3D effects when watching 3D contents.
  
  This mode is only available when 3D function is enabled.
• HDR10/HDR Game
  Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies or HDR games. After auto-detecting metadata or EOTF info from HDR contents, HDR10 and HDR Game are available for selection. HDR10 is best for displaying Blu-ray movies, while HDR Game is used to activate Game Settings menu for HDR gameplay.
• HLG
  Delivers High Dynamic Range effects with higher contrasts of brightness and colors. Picture Mode will be switched to HLG automatically while detecting metadata or EOTF info from HLG streaming contents.
• User
  Recalls the settings customized based on the current available picture modes. See User Management on page 28.

Game Settings
The following projector settings can minimize the response time between the input source and the displayed image. Please set your projector OSD and input timing at these conditions to enjoy low latency gaming experience.

• 0 for the Advanced menu – Installation > 2D Keystone
• Off for the Advanced menu – Installation > Auto Vertical Keystone
• Auto for the Advanced menu – Display > Aspect Ratio
• 4K 60Hz, or 1080p 60Hz/120Hz/240Hz for the input timing
• Details Adjustment

Adjusts the level of detail clarity. The higher the effect, the more details will be shown but with lower black performance.
User Management
There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User) as a starting point and customize the settings.

• Load Settings From
  1. Go to Picture > Picture Mode.
  2. Press ◄/► to select User.
  3. Press ▼ to highlight User Management, and press OK. The User Management page is displayed.
  4. Select Load Settings From and press OK.
  5. Press ▼/▲ to select a picture mode that is closest to your need.
  6. Press OK and BACK to return to the Picture menu.
  7. Press ▼ to select the sub-menu items you want to change and adjust the values with ◄/►. The adjustments define the selected user mode.
• Rename User Mode
  Select to rename the customized picture mode (User). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).
  1. Go to Picture > Picture Mode.
  2. Press ◄/► to select User.
  3. Press ▼ to highlight User Management, and press OK. The User Management page is displayed.
  4. Press ▼ to highlight Rename User Mode and press OK. The Rename User Mode page is displayed.
  5. Use ▲/►/▼/◄, and OK to set desired characters.
  6. When done, press BACK to save the changes and exit.

Brightness
The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.
Contrast
The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Sharpness
The higher the value, the sharper the picture becomes.
Brilliant Color
This function utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid-tone images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors.
Advanced Color Settings

• Gamma Selection
  Gamma refers to the relationship between input source and picture brightness.
  • 1.8/2.0/2.1/BenQ: Select these values according to your preference.
  • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • 2.4/2.5: Best for viewing movies in a dark environment.
  • 2.6: Best for viewing movies which are mostly composed of dark scenes.
  
• Color Temperature Tuning
  There are several preset color temperature settings available. The available settings may vary according to the signal type selected.
  • Normal: Maintains normal colorings for white.
  • Cool: Makes images appear bluish white.
  • Native: With the light source’s original color temperature and higher brightness. This setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms.
  • Warm: Makes images appear reddish white.
  You can also set a preferred color temperature by adjusting the following options.
  • R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
  • R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.

Advanced Color Settings (Continued)

• Color Management
  The Color Management provides six sets (RGBCMY) of colors to be adjusted.
  When you select each color, you can independently adjust its range and saturation according to your preference.
  To make adjustments, press the ▲/▼ arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), or Yellow (Y), and press OK. The following menu items are displayed for your choice.
  • Hue: Increase in the range will include colors consisted of more proportions of its two adjacent colors. Please refer to the illustration for how the colors relate to each other.
  For example, if you select Red and set its range at 0, only pure red in the projected picture will be selected. Increasing its range will include red close to yellow and red close to magenta.
  • Saturation: Adjusts the values to your preference. Every adjustment made will reflect to the image immediately. For example, if you select Red and set its value at 0, only the saturation of pure red will be affected.
  • Gain: Adjusts the values to your preference. The contrast level of the primary color you select will be affected. Every adjustment made will reflect to the image immediately.
  If you selected W, you can adjust the contrast levels of Red, Green, and Blue by selecting R Gain, G Gain, and B Gain.
  To return all the settings to the factory default values, highlight Reset, and press OK.
  
  Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
• Light Source Mode
  Selects a suitable light source power from among the provided modes. See Extending light source life on page 46.
• HDR Brightness
  The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker.

Reset Current Picture Mode
Returns all of the adjustments you’ve made for the selected Picture Mode (including the preset mode, User) to the factory preset values.

1. Press OK. The confirmation message is displayed.
2. Use ◄/► to select Reset and press OK. The current picture mode returns to the factory preset settings.
   
   The following settings will still remain: Picture Mode.

2. Main menu: Audio
Structure

Function descriptions

3. Main menu: Display
Structure

Function descriptions

Menu
Descriptions
Aspect Ratio
There are several options to set the image’s aspect ratio depending on your input signal source.
This image adjustment might impact latency in Game Mode. We suggest setting Aspect Ratio to Auto to enjoy low latency gaming.

• Auto: Scales an image proportionally to fit the projector’s native resolution in its horizontal or vertical width.
• 4:3: Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio.
• 16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio.

Auto Source Search
Allows the projector to automatically search for a signal.
Source Rename
Renames the current input source to your desired name.
On the Source Rename page:

1. Press OK to display the on-screen keyboard.
2. Press ▲/▼/◄/► to select each desired digit/letter, and press OK to confirm each input.
3. Repeat the step above and when done, press BACK and to highlight Commit.
4. Press OK and the source name changes.

3D
This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
When watching 3D contents:

• The image may seem misplaced; however, this is not a product malfunction.
• Take appropriate breaks when watching 3D contents.
• Stop watching 3D contents if you feel fatigue or discomfort.
• Keep a distance from the screen of about three times the effective height of the screen.
• Children and people with a history of oversensitivity to light, heart problems, or any other existing medical conditions should be refrained from watching 3D contents.
• The image may seem reddish, greenish, or bluish without wearing 3D glasses. However, you will not notice any color bias when watching 3D contents with 3D glasses.
• The 4K source will not be displayed.

• 3D Mode
The default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, you can choose Frame Sequential, Frame Packing, Top-Bottom, or Side by Side for it.
When 3D Mode is enabled:

• The brightness level of the projected image decreases.
• The Picture Mode cannot be adjusted.
• The 2D Keystone can only be adjusted within limited degrees.

• 3D Sync Invert
When your 3D image is distorted, enable this function to switch between the image for the left eye and the right eye for more comfortable 3D viewing experience.
HDMI Settings

• HDMI Format
  Selects a suitable RGB color range to correct the color accuracy.
  • Auto: Automatically selects a suitable color range for the incoming HDMI signal.
  • Limited: Utilizes the Limited range RGB 16-235.
  • Full: Utilizes the Full range RGB 0-255.
• HDMI Equalizer
  Sets a suitable value to maintain the HDMI picture quality in long distance data transmission.
• HDMI EDID
  Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4 EDID. Selecting Standard which supports up to 1080p 60Hz may solve abnormal display issues with some old players.
• Electronics Control
  When you enable this function and connect an HDMI CEC-compatible device to your projector with an HDMI cable, turning on the HDMI CEC compatible device automatically turns on the projector, while turning off the projector automatically turns off the HDMI CEC compatible device.
• Audio Return + (HDMI-2)
  When connecting to eARC compatible speaker to the projector with HDMI cables, the audio can be returned to these speakers from the projector HDMI 2 port.
  HDMI-1 can output audio to external speakers via eARC function (HDMI-2).
  Audio Return+ supports multi-audio outputs including 2.0, 5.1, 7.1 and Dolby Atmos to external audio system like soundbar.
  The following audio output formats are provided to achieve the audio performance you desire: LPCM supports 2 channel audio output, RAW supports 5.1 channel  audio output, and RAW+ supports Dolby Atmos audio output.
  To enjoy Audio Return+ sound effect, make sure to turn on the eARC function from your soundbar as well.
• Power On Link/Power Off Link
  When you connect an HDMI CEC-compatible device to your projector with an HDMI cable, you can set the behavior of powering on/off between the device and the projector.

Reset Display
Returns all the settings on the Display main menu to the factory default values.
4. Main menu: Installation
Structure

Function descriptions

Menu	Descriptions
Projector Position	The projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See Choosing a location on page 11 for details.
2D Keystone	See Correcting keystone on page 15 for details. This image adjustment might impact latency in Game Mode. We suggest setting the 2D Keystone values to 0 to enjoy low latency gaming.
Auto Vertical Keystone	Automatically corrects the key stoning at the vertical side of the projected image. This image adjustment might impact latency in Game Mode. We suggest turning Auto Vertical Keystone off to enjoy low latency gaming.
LumiExpert	• LumiExpert When this function is enabled, the projector actively detects the ambient light conditions and automatically adjusts balanced visual brightness to create an optimum viewing experience. This function is not available when the Picture Mode is Bright, 3D, or HDR10/HLG. • LumiExpert Level: Adjusts the gamma offset. • Manual Calibration: According to the ambient brightness, you can do the calibration manually. • Manual Calibration Status: Shows the status of manual calibration. • Calibrate: Enact this item to start the calibration process. • Reset Manual Calibration: Resets the gamma offset to factory preset values.
Test Pattern	Adjusts the image size and focus and check that the projected image is free from distortion.
High Altitude Mode	We recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level, and ambient temperature is between 0°C–30°C. Operation under “High Altitude Mode” may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance. If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions. Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on under such a condition.
Baud Rate	Select a baud rate that is identical with your computer’s so that you can connect the projector with a suitable RS-232 cable and update or download the projector’s firmware. This function is intended for qualified service personnel.

5. Main menu: System
Structure

Function descriptions

Menu	Descriptions
Language	Sets the language for the On-Screen Display (OSD) menus.
Background Settings	• Splash Screen Allows you to select which logo screen will be displayed during projector start-up.
Menu Settings	• Menu Type Sets the OSD menu type according to your needs. • Menu Display Time Sets the length of time the OSD will remain active after your last key press. • Menu Position Sets the On-Screen Display (OSD) menu position.
Light Source Information	This menu page displays the following information: • Light Source Usage Time • Light hours used under Normal Mode, ECO Mode, SmartEco Mode, LampSave. • And the Equivalent Light Hours. For details about how to calculate the hours, see Getting to know the light hour on page 45. When a new lamp is installed, and you need to reset the timer, highlight Reset Light Timer and select Reset.
Operation Settings	• Reminder Message Sets the reminder messages on or off. • LED Indicator You can turn off the LED warning lights. This is to avoid any light disturbance when viewing images in a dark room. • Power On/Off Settings • Direct Power On: Allows the projector to turn on automatically once the power is fed through the power cord. • Auto Power Off: Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life. • BenQ HDMI Media Streaming (QS01) With the optional QS01 installed on your projector (see Installing the QS01 HDMI Media Streaming (Optional) on page 18), you can select On to enable functions related to the Android TV dongle (QS01), including: • the reminder for plugging in ATV dongle. • the handshaking mechanism between the Android TV dongle and projector after power-on.
Security Settings	• Panel Key Lock With the control keys on the projector and remote control locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on the projector and remote control will operate except  POWER. To release panel key lock, press and hold  (the right key) on the projector or remote control for 3 seconds. If you turn off the projector without disabling panel key lock, the projector will still be in locked status the next time it is turned on. • Change Password/Power On Lock See Utilizing the password function on page 24.
Factory Default	Returns all settings to the factory preset values. The following settings will still remain: Projector Position, 2D Keystone, Auto Vertical Keystone, High Altitude Mode, Baud Rate, Light Source Information, BenQ HDMI Media Streaming (QS01), Security Settings.
Reset System	Returns all the settings on the System main menu to the factory default values. The following settings will still remain: Light Source Information, BenQ HDMI Media Streaming (QS01), Security Settings.

6. Main menu: Information
Structure

Function descriptions

Menu	Descriptions
Detected Resolution	Shows the native resolution of the input signal.
Source	Shows the current signal source.
Picture Mode	Shows the selected mode on the Picture menu.
Light Source Mode	Shows the used light source mode.
3D Format	Displays the current 3D mode. 3D Format is only available when 3D is enabled.
Color System	Shows the input system format.
Dynamic Range	Shows the picture dynamic range, e.g. SDR, HDR10, HLG, etc.
Light Source Usage Time	Shows the number of hours the light has been used.
Firmware Version	Shows the firmware version of your projector.
Service Code	Shows the projector’s serial number.

Maintenance

Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens.

• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.

Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 26 and unplug the power cord.

• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then wipe the case.

Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:

• Make sure the temperature and humidity of the storage area are within the recommended range for the projector. Please refer to Specifications on page 50 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.

Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
Light source information
Getting to know the light hour
When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows:

1. Light Usage Time = (x+y+z+a) hours, if:
   Time used in Normal mode = x hours
   Time used in ECO mode = y hours
   Time used in SmartEco mode = z hours
   Time used in LampSave mode = a hours
2. Equivalent Light Hour = α hours

X= light source life spec of Normal mode
Y= light source life spec of ECO mode
Z= light source life spec of SmartEco mode
A= light source life spec of LampSave mode
A’ is the longest light life spec among X, Y, Z, A
For time used in each light mode shown in OSD menu:

• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.

When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown in OSD menu since projector system calculates time used for each light mode in “Minutes” then rounds down to an integer in hours shown in OSD.
To obtain the light hour information:
Go to Advanced menu – System > Light Source Information and press OK. The Light Source Information page appears.
You can also get the light hour information on the Information menu.

Extending light source life

• Setting the Light Source Mode
  Go to Advanced menu – Picture > Advanced Color Settings > Light Source Mode, press OK.
  The Light Source Mode page appears.
  Setting the projector in ECO, SmartEco or LampSave mode extends lamp life.

  Light Mode	Description
  Normal	Provides full light brightness
  ECO	Lowers brightness to extend the light life and decreases the fan noise
  SmartEco	Adjusts the light power automatically depending on the content brightness level while optimizing display quality
  LampSave	Adjusts the light power automatically depending on the content brightness level while offering a longer light life

• Setting Auto Power Off
  This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.
  To set Auto Power Off, go to Advanced menu – System > Operation Settings > Power On/Off Settings > Auto Power Off and press ◄/► to set a period of time.

Timing of replacing the lamp (FOR SERVICE PERSONNEL ONLY)
When the LIGHT indicator lights up or a message appears suggesting it is time to replace the lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old lamp may cause a malfunction in the projector and in some instances the light may explode.

• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input signal contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.
• The LIGHT indicator light and TEM Prelature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes. If the Light or Temp indicator still lights up after turning the power back on, please contact your dealer. See Indicators on page 48.

The following Lamp warning displays will remind you to change the lamp.

	Install a new lamp for optimal performance. Press OK to dismiss the message.
	It is strongly recommended that you replace the lamp at this age. The lamp is a consumable item. The lamp brightness diminishes with use. This is normal lamp behavior. You can replace the lamp whenever you notice that the brightness level has significantly diminished. Press OK to dismiss the message.
	The lamp MUST be replaced before the projector will operate normally. Press OK to dismiss the message.

“XXXX” shown in the above messages are numbers that vary depending on different models.
Indicators

Indicator			Status & Description
POWER	TEMP	LIGHT
Power events
			Stand-by mode
			Powering up
			Normal operation
			Normal power-down cooling
			Download
			CW start fail
			Light source life exhausted
			Case open
Burn-In events
			Burn-in ON
			Burn-in OFF
Light source events
			Light source error in normal operation
			Light source is not lit up
Thermal events
			Fan 1 error (the actual fan speed is outside the desired speed)
			Fan 2 error (the actual fan speed is outside the desired speed)
			Fan 3 error (the actual fan speed is outside the desired speed)
			Temperature 1 error (over limited temperature)
			Thermal IC #1 I2C connection error

: Off

: Orange On : Orange Flashing

: Green On : Green Flashing

: Red On : Red Flashing

Troubleshooting

The projector does not turn on.

No picture

Cause	Remedy
The video source is not turned on or connected correctly.	Turn the video source on and check that the signal cable is connected correctly.
The projector is not correctly connected to the input signal device.	Check the connection.
The input signal has not been correctly selected.	Select the correct input signal with the /SOURCE key.

Blurred image

Remote control does not work.

The password is incorrect.

Specifications

Projector specifications
All specifications are subject to change without notice.

Dimensions
312 mm (W) x 246 mm (D) x 110 mm (H)

Timing chart
Supported timing for HDMI (HDCP) input
• PC timings

The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen.
• Video timings

RS232 command
RS232 pin assignment

References

• Patent Marking List
• BenQ.com
• Welcome | BenQ Europe
• Lamp Recycle – Environmental Responsiblility Starts Here