Wal mart warrants this product against defects in material or workmanship for a period of one (1) year from the original date of purchase. During this period, Walmart will replace a defective part with a new or refurbished part without a charge to you. If your unit is deemed unrepairable, onn will replace the unit with a new or refurbished unit at Walmart’s sole discretion. The customer is responsible for transportation cost and insurance charges( if applicable) to Corporate. It is the customer’ s responsibility to retain original packaging or provide like packaging in order to facilitate the warranty process. Walmart will incur no liability whatsoever to provide packaging for warranty items. Should the product be damaged due to insufficient packaging, the warranty m ay be voided. You must receive a return authorization number (RMA# ) before sending the unit in for service. Service that is provided is warranted for the duration of the original warranty or 45 days whichever is greater.
Your Responsibility
It is strongly recommended to make a backup copy of the contents on your hard drive in case of operational failure. Wal mart will not be held liable for content that is on the device. Retain a copy
of the bill of sale to provide proof of purchase. The warranty extends only to defects in materials or workmanship as limited above and does not extend to a cracked screen, damaged USB or DC
port, cosmetic damage, or any other products, parts or accessories that have been lost, discarded, damaged by misuse or accident, neglect, acts of God such as lightning, voltage surges in the home,
improper installation, or serial number rendered illegible.
Please contact Customer Support directly at 866-618-7888. Hours of ope ration are from 8:00AM-to5 :00PM Monday through Friday. You will be instructed on how your claim will be processed so have information available including date of purchase, serial number and the problem with the product. Should a problem be determined to be within the limits of the warranty you will be provided with an (RMA) authorization number and instruction. Proof of purchase must be confirmed before any warranty service can be provided. Should a claim not be covered by the limited warranty, you will be asked whether you wish to have service provided for a fee.
